IHI
@ihi.org
Improving health and healthcare worldwide | We teach, coach, convene, and care.
"When you’re sick, you can feel like a prisoner in your own body...Tape Art gives people autonomy and a sense of ownership because it’s their ideas up on the walls."
Read the full interview with IHI Forum 2026 keynote speaker Michael Townsend: go.ihi.org/4A4Ol…
Read the full interview with IHI Forum 2026 keynote speaker Michael Townsend: go.ihi.org/4A4Ol…
September 1, 2026 at 3:51 PM
"When you’re sick, you can feel like a prisoner in your own body...Tape Art gives people autonomy and a sense of ownership because it’s their ideas up on the walls."
Read the full interview with IHI Forum 2026 keynote speaker Michael Townsend: go.ihi.org/4A4Ol…
Read the full interview with IHI Forum 2026 keynote speaker Michael Townsend: go.ihi.org/4A4Ol…
📣 The keynote speaker lineup for the 2026 IHI Forum in Phoenix is officially here! Join us from December 6–9, 2026, to exchange ideas, build relationships, and lead meaningful change.
Visit the IHI Forum webpage to learn more: ihi.org/Forum
Visit the IHI Forum webpage to learn more: ihi.org/Forum
August 25, 2026 at 1:48 PM
📣 The keynote speaker lineup for the 2026 IHI Forum in Phoenix is officially here! Join us from December 6–9, 2026, to exchange ideas, build relationships, and lead meaningful change.
Visit the IHI Forum webpage to learn more: ihi.org/Forum
Visit the IHI Forum webpage to learn more: ihi.org/Forum
IHI's Turn on the Lights Podcast is officially back!
Tune in for this week's episode as host Dr. Philip McAdoo discusses the power of nurses to shape the future of care with Dr. Beverly Malone, President and CEO of the National League for Nursing.
Listen here: go.ihi.org/TOTL
Tune in for this week's episode as host Dr. Philip McAdoo discusses the power of nurses to shape the future of care with Dr. Beverly Malone, President and CEO of the National League for Nursing.
Listen here: go.ihi.org/TOTL
August 17, 2026 at 1:37 PM
IHI's Turn on the Lights Podcast is officially back!
Tune in for this week's episode as host Dr. Philip McAdoo discusses the power of nurses to shape the future of care with Dr. Beverly Malone, President and CEO of the National League for Nursing.
Listen here: go.ihi.org/TOTL
Tune in for this week's episode as host Dr. Philip McAdoo discusses the power of nurses to shape the future of care with Dr. Beverly Malone, President and CEO of the National League for Nursing.
Listen here: go.ihi.org/TOTL
The full agenda for IHI Forum 2026 in Phoenix, AZ, USA is now live! With over 100 sessions and 10 distinct content tracks to choose from, your IHI Forum experience is more customizable than ever.
View the agenda here: go.ihi.org/4gUrEg2
View the agenda here: go.ihi.org/4gUrEg2
July 28, 2026 at 1:57 PM
The full agenda for IHI Forum 2026 in Phoenix, AZ, USA is now live! With over 100 sessions and 10 distinct content tracks to choose from, your IHI Forum experience is more customizable than ever.
View the agenda here: go.ihi.org/4gUrEg2
View the agenda here: go.ihi.org/4gUrEg2
In early 2026, the Age-Friendly Pharmacy recognition program was launched. ASCP recognizes long-term care and community pharmacies that demonstrate a commitment to age-friendly care.
Read more: go.ihi.org/4wcoOYe
Read more: go.ihi.org/4wcoOYe
How Pharmacists Make a Difference Beyond Medication
Pharmacists and pharmacies play critical roles in providing age-friendly care to older adults. The American Society of Consultant Pharmacists (ASCP) helps formalize the discipline’s role in integratin...
go.ihi.org
June 26, 2026 at 3:38 PM
In early 2026, the Age-Friendly Pharmacy recognition program was launched. ASCP recognizes long-term care and community pharmacies that demonstrate a commitment to age-friendly care.
Read more: go.ihi.org/4wcoOYe
Read more: go.ihi.org/4wcoOYe
An Integrated Care Board in England partnered with IHI to improve population health and equity.
The work built lasting collaboration between residents, clinicians, and community partners, while strengthening improvement capability for sustained change.
Read more: go.ihi.org/4xIDdNa
The work built lasting collaboration between residents, clinicians, and community partners, while strengthening improvement capability for sustained change.
Read more: go.ihi.org/4xIDdNa
Making System Improvement Real: Lessons from an Integrated Care Board
An Integrated Care Board in England partnered with IHI to improve population health and equity. The work built lasting collaboration between residents, clinicians, and community partners, while streng...
go.ihi.org
June 22, 2026 at 3:35 PM
An Integrated Care Board in England partnered with IHI to improve population health and equity.
The work built lasting collaboration between residents, clinicians, and community partners, while strengthening improvement capability for sustained change.
Read more: go.ihi.org/4xIDdNa
The work built lasting collaboration between residents, clinicians, and community partners, while strengthening improvement capability for sustained change.
Read more: go.ihi.org/4xIDdNa
For more than a decade, IHI has partnered with Ethiopia’s Ministry of Health to strengthen maternal, newborn, and child health.
Teams in more than 1,600 health facilities across 365 districts are testing changes to improve how care is delivered every day.
Read more: go.ihi.org/enatethiopia
Teams in more than 1,600 health facilities across 365 districts are testing changes to improve how care is delivered every day.
Read more: go.ihi.org/enatethiopia
Enat Ethiopia: 12 Years of Saving Lives
This publication explores a 12-year partnership between the Institute for Healthcare Improvement and Ethiopia’s Ministry of Health, demonstrating how quality improvement became a nationally embedded a...
go.ihi.org
June 15, 2026 at 5:42 PM
For more than a decade, IHI has partnered with Ethiopia’s Ministry of Health to strengthen maternal, newborn, and child health.
Teams in more than 1,600 health facilities across 365 districts are testing changes to improve how care is delivered every day.
Read more: go.ihi.org/enatethiopia
Teams in more than 1,600 health facilities across 365 districts are testing changes to improve how care is delivered every day.
Read more: go.ihi.org/enatethiopia
The 2025 IHI Impact Report reflects how we are advancing that mission today and evolving to meet what comes next.
Across all this work, safety and equity are foundational, shaping every program, partnership, and outcome.
Download the report: go.ihi.org/43SQYLx
Across all this work, safety and equity are foundational, shaping every program, partnership, and outcome.
Download the report: go.ihi.org/43SQYLx
June 8, 2026 at 3:27 PM
The 2025 IHI Impact Report reflects how we are advancing that mission today and evolving to meet what comes next.
Across all this work, safety and equity are foundational, shaping every program, partnership, and outcome.
Download the report: go.ihi.org/43SQYLx
Across all this work, safety and equity are foundational, shaping every program, partnership, and outcome.
Download the report: go.ihi.org/43SQYLx
For anyone creating patient-facing materials, practical approaches can make resources more inclusive for LGBTQ+ individuals and for all patients.
IHI's The Conversation Project has created a number of inclusive guides focused on serious illness messaging.
Read: go.ihi.org/43QlR3e
IHI's The Conversation Project has created a number of inclusive guides focused on serious illness messaging.
Read: go.ihi.org/43QlR3e
Making Patient Materials More Inclusive for LGBTQ+ Communities
For anyone creating patient-facing materials, practical approaches can make resources more inclusive for LGBTQ+ individuals and for all patients.
www.ihi.org
June 5, 2026 at 2:11 PM
For anyone creating patient-facing materials, practical approaches can make resources more inclusive for LGBTQ+ individuals and for all patients.
IHI's The Conversation Project has created a number of inclusive guides focused on serious illness messaging.
Read: go.ihi.org/43QlR3e
IHI's The Conversation Project has created a number of inclusive guides focused on serious illness messaging.
Read: go.ihi.org/43QlR3e
How many people in the hospital system die because of “medical errors”?
But general calculations indicate 22,000 to nearly 100,000 people die in hospital systems annually due to medical error, according to studies.
Read: go.ihi.org/3RLd53P
But general calculations indicate 22,000 to nearly 100,000 people die in hospital systems annually due to medical error, according to studies.
Read: go.ihi.org/3RLd53P
UNT Health Fort Worth continues work as ‘crown jewel’ of patient safety education
Since the school first launched the patient safety course, 1,400 UNT Health students have been certified, out of over 8,000 worldwide.
go.ihi.org
June 3, 2026 at 2:56 PM
How many people in the hospital system die because of “medical errors”?
But general calculations indicate 22,000 to nearly 100,000 people die in hospital systems annually due to medical error, according to studies.
Read: go.ihi.org/3RLd53P
But general calculations indicate 22,000 to nearly 100,000 people die in hospital systems annually due to medical error, according to studies.
Read: go.ihi.org/3RLd53P
Contextualizing care, the process of adapting care to the circumstances and behaviors of individual patients, has a powerful impact on health care outcomes. It’s a learnable skill, yet rarely systematically taught.
Read: go.ihi.org/4dyGZAO
Read: go.ihi.org/4dyGZAO
Contextualizing Care: An Essential Clinician Competency
Contextualizing care, the process of adapting care to the circumstances and behaviors of individual patients, has a powerful impact on health care outcomes. It’s a learnable skill, yet rarely systemat...
go.ihi.org
May 27, 2026 at 5:00 PM
Contextualizing care, the process of adapting care to the circumstances and behaviors of individual patients, has a powerful impact on health care outcomes. It’s a learnable skill, yet rarely systematically taught.
Read: go.ihi.org/4dyGZAO
Read: go.ihi.org/4dyGZAO
IHI’s work to improve the quality of care for mothers and newborns has contributed significantly to Ethiopia’s notable maternal mortality reduction to 141 per 100,000 live births, and neonatal mortality to 25 per 1,000 live births.
Read more: go.ihi.org/4eK2oIe
Read more: go.ihi.org/4eK2oIe
Co‑Creating Quality: A Twelve‑Year Journey of Health System Transformation in Ethiopia
IHI’s Chief Impact Officer reflects on more than a decade of work in Ethiopia, marking 10 years of IHI’s in-country office and the partnerships, leadership, and learning that have shaped lasting healt...
go.ihi.org
May 13, 2026 at 2:47 PM
IHI’s work to improve the quality of care for mothers and newborns has contributed significantly to Ethiopia’s notable maternal mortality reduction to 141 per 100,000 live births, and neonatal mortality to 25 per 1,000 live births.
Read more: go.ihi.org/4eK2oIe
Read more: go.ihi.org/4eK2oIe
IHI's The Conversation Project put together six resources that are filled with useful conversation starter tips and language that can be used or adapted to your situation. Each has a sample of what’s in the resource, so you can find what will work best for you.
Learn more: go.ihi.org/4ts4Yq0
Learn more: go.ihi.org/4ts4Yq0
Making Difficult Care Decisions Easier: Six Helpful Resources for Health Care Teams
Resources from The Conversation Project support health care team members to start conversations with patients about what matters through the end of life.
go.ihi.org
May 11, 2026 at 3:58 PM
IHI's The Conversation Project put together six resources that are filled with useful conversation starter tips and language that can be used or adapted to your situation. Each has a sample of what’s in the resource, so you can find what will work best for you.
Learn more: go.ihi.org/4ts4Yq0
Learn more: go.ihi.org/4ts4Yq0
IHI has added four new members to its Board of Directors, strengthening the organization’s leadership across global health, corporate governance, technology innovation, and clinical nursing leadership.
Read the press release: bit.ly/42KxQyO
Read the press release: bit.ly/42KxQyO
May 5, 2026 at 2:21 PM
IHI has added four new members to its Board of Directors, strengthening the organization’s leadership across global health, corporate governance, technology innovation, and clinical nursing leadership.
Read the press release: bit.ly/42KxQyO
Read the press release: bit.ly/42KxQyO
A free, on-demand course from IHI Open School, PFC 203: Providing Age‑Friendly Care to Older Adults, introduces each of the 4Ms using real clinical scenarios, making it a strong foundation for anyone new to the framework or interested in a concise refresher
Learn more: go.ihi.org/41WFEgC
Learn more: go.ihi.org/41WFEgC
Virtual Clinic Enables Learners to Gain Practical Care Experience
A free virtual clinic, paired with a foundational online course, allows learners to practice the elements of age-friendly care in an interactive, low-pressure environment.
go.ihi.org
April 28, 2026 at 1:43 PM
A free, on-demand course from IHI Open School, PFC 203: Providing Age‑Friendly Care to Older Adults, introduces each of the 4Ms using real clinical scenarios, making it a strong foundation for anyone new to the framework or interested in a concise refresher
Learn more: go.ihi.org/41WFEgC
Learn more: go.ihi.org/41WFEgC
In a city that never sleeps, how can we ensure fast, safe, and high-quality emergency care for everyone? The UPA em Ação project offers a clear example of how improvement methods can support consistent, reliable emergency care across multiple sites.
Read the blog: go.ihi.org/4u621MF
Read the blog: go.ihi.org/4u621MF
How São Paulo’s City Emergency Care Units Are Transforming Urgent Care in the Public Sector
In a city that never sleeps, how can we ensure fast, safe, and high-quality emergency care for everyone? The UPA em Ação project offers a clear example of how improvement methods can support consisten...
go.ihi.org
April 21, 2026 at 2:04 PM
In a city that never sleeps, how can we ensure fast, safe, and high-quality emergency care for everyone? The UPA em Ação project offers a clear example of how improvement methods can support consistent, reliable emergency care across multiple sites.
Read the blog: go.ihi.org/4u621MF
Read the blog: go.ihi.org/4u621MF
Age-friendly leaders and teams can use the skill of palliative care colleagues to deliver whole-person care — supporting what matters, managing symptoms, and improving quality of life at every stage.
Read more: go.ihi.org/4mFj3i1
Read more: go.ihi.org/4mFj3i1
Connecting Palliative Care and Age‑Friendly Care to Support What Matters Most
Age-friendly leaders and teams can use the skill of palliative care colleagues to deliver whole-person care — supporting what matters, managing symptoms, and improving quality of life at every stage.
go.ihi.org
April 20, 2026 at 5:36 PM
Age-friendly leaders and teams can use the skill of palliative care colleagues to deliver whole-person care — supporting what matters, managing symptoms, and improving quality of life at every stage.
Read more: go.ihi.org/4mFj3i1
Read more: go.ihi.org/4mFj3i1
Strong community partnerships are key to healthier futures for children and families — and the smartest solutions build on existing foundations instead of starting from scratch.
Read more: go.ihi.org/41iBD5K
Read more: go.ihi.org/41iBD5K
Leveraging Existing Infrastructure and Partnerships to Improve Child Health Outcomes
Building sustainable and effective community partnerships is at the heart of improving health outcomes for children and families. Communities can scale what already works to drive lasting change.
go.ihi.org
April 6, 2026 at 8:15 PM
Strong community partnerships are key to healthier futures for children and families — and the smartest solutions build on existing foundations instead of starting from scratch.
Read more: go.ihi.org/41iBD5K
Read more: go.ihi.org/41iBD5K
Community health works (CHWs) in rural communities across the country listen to patients and advocate for their needs in conversations with providers and caregivers. CHWs have explored ways to use an age-friendly resource, My Health Checklist, to aid in their work.
Read: go.ihi.org/41Hk4MM
Read: go.ihi.org/41Hk4MM
How My Health Checklist Changes the Conversation for Rural Community Health Workers and the Older Adults in their Care
My Health Checklist empowers patients to prioritize what matters most, while helping community health workers (CHWs) and providers deliver age‑friendly, patient‑centered care. Rural CHWs share how the...
www.ihi.org
April 1, 2026 at 2:12 PM
Community health works (CHWs) in rural communities across the country listen to patients and advocate for their needs in conversations with providers and caregivers. CHWs have explored ways to use an age-friendly resource, My Health Checklist, to aid in their work.
Read: go.ihi.org/41Hk4MM
Read: go.ihi.org/41Hk4MM
Health care teams are deeply committed to protecting children from harm and ensuring the safest possible outcomes. Yet despite best intentions, harm can happen.
The Children’s Hospital Association has spent the last decade honing a learning useful framework.
Read the blog: go.ihi.org/479W8VH
The Children’s Hospital Association has spent the last decade honing a learning useful framework.
Read the blog: go.ihi.org/479W8VH
An Effective Learning Framework for Preventing Harm
A proven learning framework within the protected environment of a Patient Safety Organization (PSO) accelerates progress in pediatric patient safety.
go.ihi.org
March 18, 2026 at 3:10 PM
Health care teams are deeply committed to protecting children from harm and ensuring the safest possible outcomes. Yet despite best intentions, harm can happen.
The Children’s Hospital Association has spent the last decade honing a learning useful framework.
Read the blog: go.ihi.org/479W8VH
The Children’s Hospital Association has spent the last decade honing a learning useful framework.
Read the blog: go.ihi.org/479W8VH
From humor to art, two Forum keynotes illuminated how we navigate illness, grief, and uncertainty—and why honest conversations bring clarity and connection.
Read the blog: go.ihi.org/4bKH830
Read the blog: go.ihi.org/4bKH830
Connection, Co-Survivorship, and the Art of Living with Uncertainty
From humor to art, two Forum keynotes illuminated how we navigate illness, grief, and uncertainty—and why honest conversations bring clarity and connection.
go.ihi.org
March 16, 2026 at 4:17 PM
From humor to art, two Forum keynotes illuminated how we navigate illness, grief, and uncertainty—and why honest conversations bring clarity and connection.
Read the blog: go.ihi.org/4bKH830
Read the blog: go.ihi.org/4bKH830
As AI becomes more widespread, health systems face a practical question that governance structures alone cannot answer: how do you know if it’s actually working?
Read the blog: go.ihi.org/4bdwgsX
Read the blog: go.ihi.org/4bdwgsX
AI Monitoring: From Model Metrics to Patient Outcomes
As AI becomes more widespread, health systems face a practical question that governance structures alone cannot answer: how do you know if it’s actually working? This blog addresses the practical work...
go.ihi.org
March 9, 2026 at 2:32 PM
As AI becomes more widespread, health systems face a practical question that governance structures alone cannot answer: how do you know if it’s actually working?
Read the blog: go.ihi.org/4bdwgsX
Read the blog: go.ihi.org/4bdwgsX
The relationships that community health workers build with patients and caregivers are vital to support health care and well-being. CHWs in rural communities across the country have explored ways to use an age-friendly resource, My Health Checklist, as part of this work.
Read: go.ihi.org/4ubNUpK
Read: go.ihi.org/4ubNUpK
Nine Opportunities to Advance Patient-Centered Care with My Health Checklist
My Health Checklist can help spark conversations among caregivers, patients, and health care team members. Rural community health workers are using the checklist to amplify older adult voices and stre...
go.ihi.org
March 5, 2026 at 2:56 PM
The relationships that community health workers build with patients and caregivers are vital to support health care and well-being. CHWs in rural communities across the country have explored ways to use an age-friendly resource, My Health Checklist, as part of this work.
Read: go.ihi.org/4ubNUpK
Read: go.ihi.org/4ubNUpK
When prevention is measured effectively, it becomes part of everyday care. When it is not, prevention can fade into the background, especially in communities that already face barriers to care.
Read our blog to learn how CMS shapes prevention through measurement: go.ihi.org/473aFCn
Read our blog to learn how CMS shapes prevention through measurement: go.ihi.org/473aFCn
Prevention First: Turning Health Goals into Everyday Care
Through meaningful preventive quality measures, the Partnership for Quality Measurement (PQM) helps ensure that prevention activities in health care are impactful, useful, and support better care for ...
www.ihi.org
February 26, 2026 at 3:18 PM
When prevention is measured effectively, it becomes part of everyday care. When it is not, prevention can fade into the background, especially in communities that already face barriers to care.
Read our blog to learn how CMS shapes prevention through measurement: go.ihi.org/473aFCn
Read our blog to learn how CMS shapes prevention through measurement: go.ihi.org/473aFCn
IHI VP Dr. Camille Burnett was interviewed by Anastassia Gliadkovskaya about a recent IHI report that offers a framework for health care organizations to continue health equity efforts amid politicization.
Read: bit.ly/4aIlgnq
Read: bit.ly/4aIlgnq
How to conduct health equity work amid politicization, threats
A new report from the Institute for Healthcare Improvement (IHI) offers a framework for healthcare organizations to continue health equity efforts amid politicization. | A new framework report identi...
bit.ly
February 18, 2026 at 3:32 PM
IHI VP Dr. Camille Burnett was interviewed by Anastassia Gliadkovskaya about a recent IHI report that offers a framework for health care organizations to continue health equity efforts amid politicization.
Read: bit.ly/4aIlgnq
Read: bit.ly/4aIlgnq