Ombudsman Ontario
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Ombudsman Ontario
@ombudsmanontario.bsky.social
Promoting fairness in public services.
(BF) = Barbara Finlay, Acting Ombudsman.
(CB) = Carl Bouchard, French Language Services Commissioner.
FR: @OmbudsmanOntarioFR.bsky.social
https://www.ombudsman.on.ca/en
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Today, Acting Ombudsman Barbara Finlay released our 2025-2026 Annual Report, reflecting record and near-record complaints, including in areas focused on the rights of vulnerable children, people with disabilities, inmates and Ontarians seeking services in French.
MEDIA ADVISORY: French Language services Commissioner Carl Bouchard to release report on his investigation into services in French at ServiceOntario locations on Thursday, October 15 at 11 a.m: https://ow.ly/ErwS50ZVQu0
October 8, 2026 at 2:01 PM
Today is #OmbudsDay, a day to celebrate fairness and the work of ombuds offices around the world. Watch this video to learn how we help people navigate challenges, resolve concerns and improve public services for everyone: www.ombudsman.on.ca/en/news/medi...
October 8, 2026 at 1:40 PM
An electrician with international work experience contacted us in frustration after receiving multiple requests from Skilled Trades Ontario to submit documents he had already provided for a trade equivalency assessment.

Here’s how we helped him: https://ow.ly/XUot50ZUUUv
October 6, 2026 at 6:00 PM
October is Women’s History Month, an opportunity to recognize the achievements of women and girls and acknowledge the challenges many still face. Fairness benefits everyone. Access to services, supports and opportunities should be equitable, respectful and barrier-free.
October 5, 2026 at 1:41 PM
Congratulations to David Paradiso on his appointment as Canada’s new Correctional Investigator. We wish him every success in this important role. (BF)
www.canada.ca/en/public-sa...
Government of Canada appoints permanent Correctional Investigator - Canada.ca
David Paradiso is an accomplished executive leader with 35 years of experience in public sector oversight, legal analysis and independent investigations. He has advanced fairness, accountability and o...
www.canada.ca
October 1, 2026 at 7:05 PM
On this National Day for Truth and Reconciliation and Orange Shirt Day, we honour the strength of Indian Residential School survivors and remember those who never returned home. Read the Acting Ombudsman’s message: https://ow.ly/QAnl50ZSBYe #NDTR
September 30, 2026 at 12:01 PM
September newsletter: National Day for Truth and Reconciliation - Continuing our work toward reconciliation: www.ombudsman.on.ca/en/news/news...
September 29, 2026 at 7:06 PM
Thank you to executives of Assemblée de la francophonie de l'Ontario for visiting on Sept.25. We appreciated the thoughtful discussion on the priorities of Francophone communities across Ontario and look forward to reconnecting at the AFO Annual Conference in October. (BF) (CB)
September 28, 2026 at 5:56 PM
We can help with education-related issues in Ontario, including concerns about early childhood education, school boards, colleges and universities, adult learning, and more.
September 28, 2026 at 5:31 PM
Today, our Office celebrated Franco-Ontarian Day at Queen’s Park, Toronto City Hall and our office. Commissioner Carl Bouchard and Acting Ombudsman Barbara Finlay attended the flag-raising ceremony at Queen’s Park, followed by a reception at the Lieutenant Governor’s Suite.
September 25, 2026 at 5:15 PM
New parents of twins sought our help after they submitted applications to register the births of both children, but inexplicably only received one registration. Here’s how we helped them: https://ombudsman.on.ca/en/our-work/case-stories/twin-trouble
September 24, 2026 at 6:00 PM
On this #InternationalDayOfSignLanguages, let’s support the rights of deaf people and celebrate the unique linguistic identities of sign languages around the world.
September 23, 2026 at 2:00 PM
We can help resolve problems about hundreds of government and public sector organizations, and it’s free to contact us. Learn more about what happens after you submit a complaint: https://ombudsman.on.ca/en/make-complaint/what-you-can-expect
September 22, 2026 at 2:00 PM
It was a pleasure to meet with Mario Baril, National Defence and Canadian Armed Forces Ombudsman. We had a great discussion about the importance of fairness and supporting the people who turn to our Offices for help. Thank you for the thoughtful exchange. (BF)
September 18, 2026 at 7:06 PM
Tomorrow, our French Language Services Unit will participate in an event organized by the Association des francophones de la région de York as part of York Region’s Welcoming Week. Stop by our booth to learn more about your linguistic rights and services in French in Ontario.
September 18, 2026 at 6:01 PM
The mother of an Indigenous student sought our help after her daughter, who was a victim of cyberbullying and racist comments, was denied a transfer to a new school within the same school board. See how we helped her: https://www.ombudsman.on.ca/en/our-work/case-stories/new-school-new-start
September 17, 2026 at 2:00 PM
Every year on September 15, the world marks the International Day of Democracy, an opportunity to reflect on the values that sustain democratic societies: Fairness, accountability, transparency and respect for people's rights.
September 15, 2026 at 2:25 PM
Young people in care have a right to be informed about and contact the Ombudsman when they have a problem. Keep them in the know by requesting some of our many resources: https://ow.ly/pijB50ZIgH1
September 14, 2026 at 6:00 PM
On this #WorldSuicidePreventionDay, take time to check in with your loved ones. Together, we can build a more supportive and understanding society that ensures everyone gets the help they need.
September 10, 2026 at 2:00 PM
Today is back to school for many Ontario students! Did you know we can assist with fairness issues related to school boards and post-secondary education? Read more about how we can help: https://www.ombudsman.on.ca/en/make-complaint/what-we-can-help-you/education
September 8, 2026 at 2:01 PM
Our staff are not available today. We will be back at work tomorrow, on September 8. Complaints can still be filed via email at [email protected] or via our online complaint form here: https://ombudsman.on.ca/have-a-complaint
Make a complaint
Make a complaint Our role is to make sure you’ve been treated fairly by Ontario government and public services, and that your rights have been respected. Learn how we can help you and what happens when you contact us with a question, problem or complaint. What you can expect Learn more about how we…
ombudsman.on.ca
September 7, 2026 at 1:01 PM
Our staff will not be available Monday, September 7. Complaints can still be filed via email at [email protected] or via our online complaint form here: https://www.ombudsman.on.ca/en/make-complaint/file-your-complaint
September 4, 2026 at 8:00 PM
Children and youth in care have the right to receive good care which includes access to healthy food, clothing and an education that meets their needs. Learn more: https://ow.ly/A4Zp50ZBEpv
September 3, 2026 at 6:00 PM
Several parents in a new subdivision contacted us after they were told their children, who had previously been bused to school, were ineligible for busing because they did not live far enough away from the school.

Here’s how we helped them: https://ombudsman.on.ca/en/our-work/case-stories/walk-way
September 1, 2026 at 2:00 PM
August newsletter: Students and families, municipalities, Francophones and youth – we’re here for you: https://www.ombudsman.on.ca/en/news/newsletter
August 31, 2026 at 6:23 PM