Shane
@userequalsshane.bsky.social
Salesforce, RevOps, GTM. Co-Founder of @Oniic-io.bsky.social, a Salesforce ISV partner passionate about measuring and driving user adoption via RecordWatch, available on the AppExchange.
Measuring your Salesforce users’ click paths is actual adoption, login history just tells you they got in the front door. This actually drives development, enforced compliance, and helps with user engagement 🕺
Login history tells you someone opened Salesforce. It doesn't tell you what they did next, or what they're actually looking at.
We broke down what login reports, record actions, and the Lightning Usage App can (and can't) show you: www.oniic.io/blog/which-s...
We broke down what login reports, record actions, and the Lightning Usage App can (and can't) show you: www.oniic.io/blog/which-s...
How can I tell which Salesforce Reports and Dashboards are being used? — Oniic
Last-run dates, dashboard embeds, and subscriptions all look like proof of usage — none of them are. See how to know for certain before you delete a report.
www.oniic.io
September 21, 2026 at 3:01 PM
Measuring your Salesforce users’ click paths is actual adoption, login history just tells you they got in the front door. This actually drives development, enforced compliance, and helps with user engagement 🕺
Ever wondered if leadership is actually using that Salesforce dashboard you built them?
Your leadership dashboard looks active. But "LastRunDate" only shows the last refresh — not whether leadership actually opened it, or just you checking your own numbers.
88% of Salesforce dashboards go unused. Here's how to know if yours is one of them: www.oniic.io/blog/is-lead...
88% of Salesforce dashboards go unused. Here's how to know if yours is one of them: www.oniic.io/blog/is-lead...
Is Leadership Actually Looking at the Salesforce Dashboards We Built Them? — Oniic
Most Salesforce dashboards look active until you check who's actually opening them — and native tools like LastRunDate only show the last refresh, not real usage. Learn why up to 88% of dashboards and...
www.oniic.io
August 31, 2026 at 5:38 PM
Ever wondered if leadership is actually using that Salesforce dashboard you built them?
Salesforce is a big investment, and leadership wants a clear picture of adoption to measure that investment. In our new blog post we cover OotB solutions for measuring it, and how reporting on record, report, and dashboard views closes the gaps! 👇
www.oniic.io/blog/how-do-...
www.oniic.io/blog/how-do-...
How Do I Know If My Sales Team Is Actually Using Salesforce? — Oniic
To get a full picture of Salesforce adoption, we need to combine standard reporting with a solution that actually fills a major gap with the out-of-the-box approach: what records, reports, and dash...
www.oniic.io
August 17, 2026 at 2:47 PM
Salesforce is a big investment, and leadership wants a clear picture of adoption to measure that investment. In our new blog post we cover OotB solutions for measuring it, and how reporting on record, report, and dashboard views closes the gaps! 👇
www.oniic.io/blog/how-do-...
www.oniic.io/blog/how-do-...
Ever wonder how to see who is actually using specific reports and dashboards in Salesforce? www.oniic.io/blog/how-do-...
How Do I Know Which Salesforce Reports and Dashboards Are Being Used? — Oniic
Most Salesforce orgs have thousands of reports and dashboards — and up to 88% go unused. Native fields like LastRunDate only show the last refresh, not who's actually viewing a report or how often, ma...
www.oniic.io
August 12, 2026 at 2:46 PM
Ever wonder how to see who is actually using specific reports and dashboards in Salesforce? www.oniic.io/blog/how-do-...
According to Apollo.io's new report, 97% of GTM teams have adopted AI solutions, and only 6% think AI will replace someone on their team: www.apollo.io/lp/ai-gtm-su...
Apollo's 2026 AI in Sales & Go-to-Market Survey
We asked the people actually running revenue teams about their AI adoption progress and challenges. What they shared will surprise you.
www.apollo.io
August 12, 2026 at 2:12 PM
According to Apollo.io's new report, 97% of GTM teams have adopted AI solutions, and only 6% think AI will replace someone on their team: www.apollo.io/lp/ai-gtm-su...
Can it really be right that the SF MCP can’t make bulk write operations? Trying to offload some menial tasks to Cowork, but that’s an insane limitation. Anyone found a workaround?
July 1, 2026 at 2:38 PM
Can it really be right that the SF MCP can’t make bulk write operations? Trying to offload some menial tasks to Cowork, but that’s an insane limitation. Anyone found a workaround?
Salesforce’s upcoming MFA and phishing resistant MFA enforcement have caused so much confusion! I figured I’d boil it down to: are you currently screwed? And if so, what to do about it www.oniic.io/blog/03dzgv7...
Salesforce MFA Enforcement Is Here: What Actually Happens and How to Avoid Disaster — Oniic
Between April and July 2026, Salesforce will push through the most significant wave of security changes the platform has seen in years… How can you check if you’re prepared, and what happens if you’re...
www.oniic.io
June 16, 2026 at 5:48 PM
Salesforce’s upcoming MFA and phishing resistant MFA enforcement have caused so much confusion! I figured I’d boil it down to: are you currently screwed? And if so, what to do about it www.oniic.io/blog/03dzgv7...
Setup with Agentforce is now GA. Wish we could access Setup via the MCP, but interested to test this out! salesforcebreak.com/2026/04/22/s...
Setup with Agentforce: What Salesforce Admins Need to Know
AI just came to Salesforce Setup. Learn how to enable Setup with Agentforce, assign permissions, and start completing admin tasks faster.
salesforcebreak.com
June 3, 2026 at 4:04 PM
Setup with Agentforce is now GA. Wish we could access Setup via the MCP, but interested to test this out! salesforcebreak.com/2026/04/22/s...
I don’t know what resonated most in this article: that SF’s culture is dead and its executives increasingly evil, that their “all in” on AI has had a middling impact, or just that their core functionality increasingly no longer lives up to the price tag… www.salesforceben.com/the-midlife-...
The Midlife Crisis of the Salesforce Professional | Salesforce Ben
Why are some seasoned Salesforce professionals falling out of love with the ecosystem? Find out the factors fuelling disillusionment.
www.salesforceben.com
May 15, 2026 at 5:40 PM
I don’t know what resonated most in this article: that SF’s culture is dead and its executives increasingly evil, that their “all in” on AI has had a middling impact, or just that their core functionality increasingly no longer lives up to the price tag… www.salesforceben.com/the-midlife-...
Salesforce trying to give me a heart attack on a Wednesday
March 20, 2026 at 3:07 PM
Salesforce trying to give me a heart attack on a Wednesday
RIP Salesforce Optimizer! I actually met with someone like 3 years ago who was still on Classic. That’s wild to me 😅 help.salesforce.com/s/articleVie...
Salesforce Help
help.salesforce.com
February 17, 2026 at 5:37 PM
RIP Salesforce Optimizer! I actually met with someone like 3 years ago who was still on Classic. That’s wild to me 😅 help.salesforce.com/s/articleVie...
What a cool project!
February 9, 2026 at 4:24 PM
What a cool project!
This should help the general confusion around what Salesforce actually“does”… Great brand promotion! www.hollywoodreporter.com/business/dig...
Darren Aronofsky Has Reconstructed the Revolutionary War Using AI
That's the conceit of a series he made with Google DeepMind and Salesforce, which will unfurl on Time Magazine’s YouTube channel every week through the end of the year.
www.hollywoodreporter.com
February 1, 2026 at 5:46 PM
This should help the general confusion around what Salesforce actually“does”… Great brand promotion! www.hollywoodreporter.com/business/dig...
I think I would hurl myself out the conference room window as the “Mr. Beast + Salesforce” slide went up tbh
February 1, 2026 at 5:40 PM
I think I would hurl myself out the conference room window as the “Mr. Beast + Salesforce” slide went up tbh
These Salesforce retirement announcements used to sit in my inbox stressing me out. So I’m really enjoying actually reading them and thinking through their impacts for a change. www.oniic.io/blog/what-sa...
What Salesforce Disabling the Creation of Connected Apps Really Means for Admins — Oniic
Asking yourself, “What do I need to do to prepare to Salesforce’s announcement about retiring Connected App creation?“ We’ve got you covered.
www.oniic.io
January 30, 2026 at 8:42 PM
These Salesforce retirement announcements used to sit in my inbox stressing me out. So I’m really enjoying actually reading them and thinking through their impacts for a change. www.oniic.io/blog/what-sa...
Want some delicious schadenfreude? www.planetearthandbeyond.co/p/reality-is...
January 17, 2026 at 4:56 PM
Want some delicious schadenfreude? www.planetearthandbeyond.co/p/reality-is...
Reposted by Shane
🚨 New feature alert! #RecordWatch's new 'View Source' data feature includes visibility into the experience a user accessed a record from, whether it was the Salesforce Mobile App or desktop, along with the browser used.
Learn more in the feature release blog: bit.ly/4a34jFr
Learn more in the feature release blog: bit.ly/4a34jFr
December 8, 2025 at 1:11 PM
🚨 New feature alert! #RecordWatch's new 'View Source' data feature includes visibility into the experience a user accessed a record from, whether it was the Salesforce Mobile App or desktop, along with the browser used.
Learn more in the feature release blog: bit.ly/4a34jFr
Learn more in the feature release blog: bit.ly/4a34jFr
If you’ve wanted to try some Agentforce agents in the wild: www.salesforceben.com/are-agentfor...
Are Agentforce Agents as Powerful as Salesforce Claims? | Salesforce Ben
Demos suggest that Agentforce 360 is the live agent of the future, but does this hold up in real-life situations?
www.salesforceben.com
December 5, 2025 at 4:09 PM
If you’ve wanted to try some Agentforce agents in the wild: www.salesforceben.com/are-agentfor...
“The C-level is not going out and saying, ‘Yes, use AI, but it has to be high quality.’ I don’t think people are seeing that. I don’t think we are enforcing it today.” www.forbes.com/sites/ceo/20...
What CEOs Need To Know About AI Workslop
Also in the Forbes CEO newsletter: CEOs become masters of adaptation, Trump floats 50-year mortgages, Walmart CEO to retire, FTC investigates proxy advisory firms.
www.forbes.com
November 18, 2025 at 4:13 PM
“The C-level is not going out and saying, ‘Yes, use AI, but it has to be high quality.’ I don’t think people are seeing that. I don’t think we are enforcing it today.” www.forbes.com/sites/ceo/20...
I’ve been using Salesforce’s Weekly Export Service every Friday for like 8 years. Recently I’ve been getting an error if I try to download more than one file at once, making an already cumbersome tool basically unusable…
October 31, 2025 at 3:00 PM
I’ve been using Salesforce’s Weekly Export Service every Friday for like 8 years. Recently I’ve been getting an error if I try to download more than one file at once, making an already cumbersome tool basically unusable…
New to generative AI or need a refresher? Trailhead’s got you covered with prompt fundamentals! trailhead.salesforce.com/content/lear...
Prompt Fundamentals
Learn to craft AI prompts with precision. Enhance your skills with our comprehensive guide on writing and structuring effective AI prompts.
trailhead.salesforce.com
October 27, 2025 at 6:37 PM
New to generative AI or need a refresher? Trailhead’s got you covered with prompt fundamentals! trailhead.salesforce.com/content/lear...