That's product design.
It's the Peak-End Heuristic: people remember the peaks & the ending, not the middle.
Retention isn't features. It's how your product makes people feel when they leave.
#prodtalk
That's product design.
It's the Peak-End Heuristic: people remember the peaks & the ending, not the middle.
Retention isn't features. It's how your product makes people feel when they leave.
#prodtalk