Sea of Thieves Info & Support
@seaofthieves.uk
#SeaOfThieves server info and issue updates on Bluesky. For direct help please visit http://aka.ms/SoT_Support. For news follow @seaofthieves.com
Reposted by Sea of Thieves Info & Support
We've opened up bug reporting on our official Forums! This new category will give greater visibility to the problems affecting the seas, while allowing players to share additional evidence and upvote issues raised by others: seaofthieves.com/community/fo...
September 3, 2026 at 2:01 PM
We've opened up bug reporting on our official Forums! This new category will give greater visibility to the problems affecting the seas, while allowing players to share additional evidence and upvote issues raised by others: seaofthieves.com/community/fo...
This earlier issue regarding Barnacle Cay has been resolved.
We have had to temporarily disabled access to Barnacle Cay due to a bug that was causing ships to rapidly take on water and sink. Please avoid Barnacle Cay till further notice.
August 29, 2026 at 4:05 AM
This earlier issue regarding Barnacle Cay has been resolved.
We have had to temporarily disabled access to Barnacle Cay due to a bug that was causing ships to rapidly take on water and sink. Please avoid Barnacle Cay till further notice.
August 28, 2026 at 10:03 PM
We have had to temporarily disabled access to Barnacle Cay due to a bug that was causing ships to rapidly take on water and sink. Please avoid Barnacle Cay till further notice.
We are aware of an issue where the Ferry of the Damned's doors are opening a few seconds later than intended, causing a brief delay before players can return to their ship after respawning. The team are investigating and will update as soon as we have more information.
July 10, 2026 at 10:56 AM
We are aware of an issue where the Ferry of the Damned's doors are opening a few seconds later than intended, causing a brief delay before players can return to their ship after respawning. The team are investigating and will update as soon as we have more information.
Reposted by Sea of Thieves Info & Support
Apologies for the short notice, but the current Last Ship Standing Event will end at 12pm UTC today due to issues with Cashewbeard and players remaining in matches after sinking. Our team are actively investigating these issues, and we will share an update before the next Event.
July 6, 2026 at 11:28 AM
Apologies for the short notice, but the current Last Ship Standing Event will end at 12pm UTC today due to issues with Cashewbeard and players remaining in matches after sinking. Our team are actively investigating these issues, and we will share an update before the next Event.
The team are aware of an issue where Harpoons on Rowboats are occasionally failing to retract after being fired, leaving the rope stuck in an extended state and preventing further use until the Rowboat is re-mounted to a ship. We're investigating and will share an update as soon.
July 5, 2026 at 7:52 AM
The team are aware of an issue where Harpoons on Rowboats are occasionally failing to retract after being fired, leaving the rope stuck in an extended state and preventing further use until the Rowboat is re-mounted to a ship. We're investigating and will share an update as soon.
We're aware of an issue where some players are unable to complete the "Gold Hoarder's Bounty" Voyage, with the final chest failing to spawn at the marked location. The team are investigating and a fix will be rolled out as soon as possible.
July 4, 2026 at 9:01 AM
We're aware of an issue where some players are unable to complete the "Gold Hoarder's Bounty" Voyage, with the final chest failing to spawn at the marked location. The team are investigating and a fix will be rolled out as soon as possible.
We are aware of an issue where the Bilge Rats Weekender challenge list is blank and appears to auto-complete when a pirate logs in. The team are actively investigating this.
The image below shows how this parchment should look, showing this Event's challenges:
The image below shows how this parchment should look, showing this Event's challenges:
June 12, 2026 at 11:13 AM
We are aware of an issue where the Bilge Rats Weekender challenge list is blank and appears to auto-complete when a pirate logs in. The team are actively investigating this.
The image below shows how this parchment should look, showing this Event's challenges:
The image below shows how this parchment should look, showing this Event's challenges:
Following player reports, our team have identified and deployed a fix meaning that players starting sessions on Open Crew Galleons should now set sail without issue, and no longer be at risk of becoming stuck on the Crew Roster screen. Happy sailing!
June 9, 2026 at 12:15 AM
Following player reports, our team have identified and deployed a fix meaning that players starting sessions on Open Crew Galleons should now set sail without issue, and no longer be at risk of becoming stuck on the Crew Roster screen. Happy sailing!
Following investigation, the team found an issue causing crews to become stuck indefinitely in matchmaking tunnels, leading to excessive wait times when diving to Last Ship Standing. We've made improvements behind the scenes in the live game, but are watching the data in case more needs to be done.
June 4, 2026 at 10:58 PM
Following investigation, the team found an issue causing crews to become stuck indefinitely in matchmaking tunnels, leading to excessive wait times when diving to Last Ship Standing. We've made improvements behind the scenes in the live game, but are watching the data in case more needs to be done.
The team are aware of an issue where the Bilge Rats Weekender challenge list appears to be empty - this is purely a visual bug and tasks can still be completed: see the image below for the list (it's the same for all players). This issue will not be fixed during this Event.
April 17, 2026 at 11:36 PM
The team are aware of an issue where the Bilge Rats Weekender challenge list appears to be empty - this is purely a visual bug and tasks can still be completed: see the image below for the list (it's the same for all players). This issue will not be fixed during this Event.
We are aware that the Obsidian Captain's Curtains, available through generous donations to Special Effect, are currently displaying the wrong design when applied to a ship. The team are aware and a fix will be rolled out as soon as possible.
January 31, 2026 at 12:19 PM
We are aware that the Obsidian Captain's Curtains, available through generous donations to Special Effect, are currently displaying the wrong design when applied to a ship. The team are aware and a fix will be rolled out as soon as possible.
The earlier issues with players experiencing Kiwibeard errors appear to be resolved and players should now be able to launch the game as normal. If you continue to experience any issues with launching the game, please raise a support request.
January 27, 2026 at 3:19 AM
The earlier issues with players experiencing Kiwibeard errors appear to be resolved and players should now be able to launch the game as normal. If you continue to experience any issues with launching the game, please raise a support request.
We are aware of some players experiencing Kiwibeards when launching the game. The team is investigating and we will post an update as soon as we have more information. Thank you for your patience.
January 27, 2026 at 2:31 AM
We are aware of some players experiencing Kiwibeards when launching the game. The team is investigating and we will post an update as soon as we have more information. Thank you for your patience.
The team are aware of a current issue with matchmaking. We are investigating and will update once it is resolved. Until then, please be aware that you could experience a delay accessing the game, and some players may be unable to get in. Thank you for your patience.
October 23, 2025 at 8:08 AM
The team are aware of a current issue with matchmaking. We are investigating and will update once it is resolved. Until then, please be aware that you could experience a delay accessing the game, and some players may be unable to get in. Thank you for your patience.
The team is aware that the Crasher of Caches Commendation is not tracking correctly for all pirates. The team is working on a fix, but please be advised that, for those affected, progress towards this Commendation may not be tracked until a fix has rolled out. More updates soon.
October 20, 2025 at 12:25 PM
The team is aware that the Crasher of Caches Commendation is not tracking correctly for all pirates. The team is working on a fix, but please be advised that, for those affected, progress towards this Commendation may not be tracked until a fix has rolled out. More updates soon.
The team are aware of a current issue with matchmaking. We are investigating and will update once it is resolved. Until then, please be aware that you could experience a delay accessing the game, and some players may be unable to get in. Thank you for your patience.
October 20, 2025 at 8:18 AM
The team are aware of a current issue with matchmaking. We are investigating and will update once it is resolved. Until then, please be aware that you could experience a delay accessing the game, and some players may be unable to get in. Thank you for your patience.
After investigation, we can confirm that the Wrecker of Reaper Fortresses Commendation is not tracking correctly. The team is hard at work on a fix, but please be advised that progress towards this Commendation may not be tracked until the fix has rolled out. More updates soon.
October 16, 2025 at 9:13 PM
After investigation, we can confirm that the Wrecker of Reaper Fortresses Commendation is not tracking correctly. The team is hard at work on a fix, but please be advised that progress towards this Commendation may not be tracked until the fix has rolled out. More updates soon.
The team are aware of a current issue with matchmaking. We are investigating and will update once it is resolved.
Until then, please be aware that you could experience a delay accessing the game, and some players may be unable to get in. Thank you for your patience.
Until then, please be aware that you could experience a delay accessing the game, and some players may be unable to get in. Thank you for your patience.
October 9, 2025 at 8:37 AM
The team are aware of a current issue with matchmaking. We are investigating and will update once it is resolved.
Until then, please be aware that you could experience a delay accessing the game, and some players may be unable to get in. Thank you for your patience.
Until then, please be aware that you could experience a delay accessing the game, and some players may be unable to get in. Thank you for your patience.
We're aware that some players are reporting gold and reputation gain not displaying correctly when cashing in loot along with reports of delays in gold, reputation and commendations being awarded. We are investigating and will update as soon as we have more information. Thank you for your patience!
September 28, 2025 at 10:29 AM
We're aware that some players are reporting gold and reputation gain not displaying correctly when cashing in loot along with reports of delays in gold, reputation and commendations being awarded. We are investigating and will update as soon as we have more information. Thank you for your patience!
The issues with Charcoalbeards, tunnel migration and matchmaking appear to be resolved. Players should be able to resume play as normal. If you continue to experience issues matchmaking or accessing the game, be sure to raise a support request.
September 27, 2025 at 8:02 AM
The issues with Charcoalbeards, tunnel migration and matchmaking appear to be resolved. Players should be able to resume play as normal. If you continue to experience issues matchmaking or accessing the game, be sure to raise a support request.
We are aware of some players experiencing a Charcoalbeard error when joining a game and also are aware of a current issue with tunnel migrations and matchmaking. We are investigating and will update as soon as we have more information. Thank you for your patience while we resolve this.
September 27, 2025 at 6:48 AM
We are aware of some players experiencing a Charcoalbeard error when joining a game and also are aware of a current issue with tunnel migrations and matchmaking. We are investigating and will update as soon as we have more information. Thank you for your patience while we resolve this.
The issues with Weaselbeards and Hazelnutbeards appear to be resolved and players should be able to resume play as normal. If you continue to experience any issues with getting into the game, be sure to raise a support request
September 18, 2025 at 12:39 AM
The issues with Weaselbeards and Hazelnutbeards appear to be resolved and players should be able to resume play as normal. If you continue to experience any issues with getting into the game, be sure to raise a support request
We are aware of some players experiencing Weaselbeards and Hazelnutbeards. We are investigating and will update as soon as we have more information. Thank you for your patience while we resolve this.
September 17, 2025 at 11:42 PM
We are aware of some players experiencing Weaselbeards and Hazelnutbeards. We are investigating and will update as soon as we have more information. Thank you for your patience while we resolve this.
Thank you, eagle-eyed pirates: we've adjusted the Season 17 Community Weekend Community Spirit Goal to the correct target of 100,000 World Events, and you should see this reflected in-game imminently!
August 30, 2025 at 3:08 PM
Thank you, eagle-eyed pirates: we've adjusted the Season 17 Community Weekend Community Spirit Goal to the correct target of 100,000 World Events, and you should see this reflected in-game imminently!