Support systems are often invisible until they fail. In #AgentBanking, this failure is very real. It shows up as unresolved transactions, delayed reversals & lost income, and can push agents out. Grievance redressal is central to trust & sustaining agent networks.

Regulations in Bangladesh require 50% women in #AgentBanking. Yet, the mobile financial services ecosystem remains almost entirely male. The issue lies in how agent networks are designed​.

See what needs to shift in system design: tinyurl.com/4tp7877p​#CICOAgentst#AgentNetworksk#DFSFS

Gender-equitable finance is not aspirational. It is achievable if we build systems that truly support women.​

Learn more: microsave.net/cico-agents/

Follow MSC for insights on gender-inclusive last-mile distribution channels.​

#CICOAgents #AgentNetworks #DFS #Agentbanking #FinancialInclusion

What part of interest was tricky to build? youtube.com/shorts/Xp7Fi...