Like Sam Altman himself, I was quite surprised by the recent whirlwind speed of OpenAI’s revolving door: He’s out! He’s trying to get in! He’s at Microsoft! He’s back at OpenAI! This collective corporate behavior can only be described as dysfunctional and destabilizing, qualities that OpenAI’s Generative AI (GenAI) tool, ChatGPT, also earned a reputation as being. It’s pretty impossible to depend on anything that acts erratically, but that is exactly what has happened in 2023, with the world (including Microsoft) quickly becoming dependent on ChatGPT. Therefore, my artificial intelligence (AI) predictions for 2024 are also prescriptive: we––the tech industry, business world, cheating college students and the world in general––need to take another piece of advice from TIME Magazine’s Person of the Year, Taylor Swift. Instead of acting on Generative AI with truly blind faith, we need to calm down from the AI hoopla of 2023 and retrain our focus on practical artificial intelligence. Here are four ways I believe that will happen:

AI agents will make decisions that affect human lives, wealth and well-being. Yet we've built these systems on black-box architectures.