#CMSWire
interesting choice of headline considering it has no customers and has no ai
October 18, 2024 at 12:42 AM
Always weird to me that CMSwire almost never writes about CMSes anymore.
April 1, 2026 at 7:03 PM
Well I guess since CMSwire isn’t really writing about content management systems anymore it falls on me to contextualize this move.
April 1, 2026 at 11:30 PM
Resource site I hadn't stumbled across until today:
www.cmswire.com/d/

CMS directory that covers a lot with filtering for opensource or site company it's intended for. Wordpress, Joomla, Drupal, Craft CMS ... so SO many more & organized.
Digital Experience, Customer Experience, Customer Service and MarTech Software Marketplace
Explore the CMSWire software marketplace featuring industry leading digital experience platforms, customer data platforms, call center platforms and martech software
www.cmswire.com
January 11, 2025 at 6:17 PM
CMSWire: Medallia Experience ’26: Insight Generation to Customer Action Orchestration
Read more: agilebrandguide.com/cmswire-meda...
#marketing #martech #marketingAI
CMSWire: Medallia Experience '26: Insight Generation to Customer Action Orchestration
The Agile Brand Guide provides marketers with information, insights, and ideas to improve their work.
agilebrandguide.com
February 19, 2026 at 10:11 PM
Voice #AI 2030: A 5-year Outlook Reveals Exciting Prospects

My latest contribution to CMSWire. The future looks promising with bold growth, diverse use cases, and a nuanced vendor and partner ecosystem. #marketing #GenAI @smaksked.bsky.social @enilev.bsky.social @akwyz.com @nicochan33.bsky.social
Voice AI 2030: What’s Next After Customer Service?
A five-year forecast shows bold growth, diverse use cases and a vendor landscape that’s only getting more crowded.
bit.ly
October 27, 2025 at 2:31 AM
AI fatigue is so strong, and markets are so competitive, that even leading tech companies are investing in "human storytellers" to stand out. We agree with @CMSwire: AI can generate content, but it can't generate trust.
zurl.co/x0UFz #brandstrategy #B2Bmarketing
May 7, 2026 at 9:30 PM
Enterprise Search's Wicked Problem: User Acceptance Testing by @intranetfocus <a href="http://www.cmswire.com/information-management/enterprise-searchs-wicked-problem-user-acceptance-testing/" class="hover:underline text-blue-600 dark:text-sky-400 no-card-link" target="_blank" rel="noopener" data-link="bsky">http://www.cmswire.com/information-management/enterprise-searchs-wicked-problem-user-acceptance-testing/ via @CMSWire
Enterprise Search's Wicked Problem: User Acceptance Testing
Anyone who has released an enterprise software applicati...
www.cmswire.com
November 18, 2024 at 3:51 AM
I'm nervous... I have a podcast intro call today. Everything I say is on the record. I banter when I get nervous, so I need to keep it in check. It is for CMSWire for their "Beyond the Call" podcast.
#audhd
#adhdwomen
#autisticexecutive
#wherearemystimtoys
December 4, 2024 at 4:50 PM
April 4, 2025 - Stop tracking vanity metrics and start driving real change. CMSWire Columnist Pierre DeBois dives into how AI-powered customer experience analytics are leveling up predictive insights, real-time decisions and data storytelling in 2025.

www.cmswire.com/customer-exp...
The Strategic Advantage of Real-Time Customer Experience Analytics
It’s time to move beyond vanity metrics. Discover how AI turns customer data into performance-ready action.
www.cmswire.com
April 27, 2025 at 3:03 PM
HubSpot’s Agent Hub and Agent Builder enter public beta, unifying AI agent management and creation across Smart CRM for Pro and Enterprise. Streamline automation and scale workflows with smarter agents.
HubSpot launches Agent Hub and Agent Builder in public beta on July 23, 2026
HubSpot launched Agent Hub and Agent Builder in public beta on July 23, 2026, unifying AI agent management and creation across its Smart CRM for Professional and Enterprise customers. CMSWire reported the launch, and separate coverage fr...
www.martechnotes.com
July 24, 2026 at 6:03 PM
Interesting insights from @CMSWire on common reasons email marketing programs underperform and what marketers can do to improve results. Worth a read for teams focused on engagement, deliverability, and performance. zurl.co/Qmk5t #EmailMarketing #B2BMarketing
June 3, 2026 at 5:00 PM
Across industries and professions, marketers are among the biggest adopters of AI, but the AI that’s being used by inbox providers is largely working against marketers. 🤖👎 Interesting read in @CMSwire:
#AIandEmail #AIinMarketing
bit.ly/4lVC8uf
September 11, 2025 at 3:15 PM
Don't miss insights from Greg Kihlström's time at @Optimizely’s Opticon 2024, shared on @CMSWire. Read his article here: A Glimpse into Martech’s Future https://buff.ly/3ZoRGPe

#martech #optimizely #marketingdata #aiagents
Optimizely’s Opticon 2024: A Glimpse into Martech’s Future
Marketers, take note: Optimizely’s new tools streamline workflows, connect siloed data and offer new martech possibilities for healthcare.
buff.ly
November 27, 2024 at 8:57 PM
Feed: "CMSWire.com - All News"
By: pr@cmswire.com (Dom Nicastro) on Friday, January 2, 2026
The Most Dangerous Force Brands Face: Customer Indifference
CMSWire Contributor of the Year Brittany Hodak explores why apathy is harder to spot than churn—and far more costly.
www.cmswire.com
January 3, 2026 at 6:03 AM
According to a recent survey from @braze, top performing companies are 30% more likely to employ predictive analytics to identify customers likely to churn. The same goes for adoption of other types of #AI

Read the latest by @gregkihlstrom for @CMSWire buff.ly/63Eh6O3
March 13, 2025 at 3:59 PM
“There’s no question that the future of email marketing will entail more personalization using machine learning and generative AI, more integration between channels, and more of a focus on maximizing customer lifetime value.” Read more >> www.cmswire.com/digital-mark... #emailmarketing
Chad S. White on Email Marketing’s Evolution and Customer-Centric Strategies
CMSWire 2024 Contributor of the Year Chad S. White on navigating AI-driven personalization, improving customer journeys and busting email marketing myths.
www.cmswire.com
January 2, 2025 at 3:53 PM