#CallPotential
🟢 Update: CallPotential marked this resolved at 16:17 UTC.

Duration: 1d 22h.
November 3, 2026 at 4:19 PM
🟢 Update: CallPotential marked this resolved at 18:00 UTC.

Duration: 33d 18h.
November 2, 2026 at 6:01 PM
⚠️ CallPotential is reporting an Incident since 18:14 UTC

"Dashboard Loading Issue – Browser Refresh Required"

Affects: Contact Center V2

Live timeline → https://pingoru.io/providers/callpotential/incidents/12456436

#CallPotential #CallPotentialDown
CallPotential: Dashboard Loading Issue – Browser Refresh Required · November 1, 2026 · Pingoru
CallPotential incident on November 1, 2026: A Storable CRM release was deployed on Saturday, October 31, which has resulted in an intermittent issue where some users may encounter a bl Started 6:14 PM UTC, resolved ongoing (● 5m). Affected: Contact Center V2.
pingoru.io
November 1, 2026 at 6:19 PM
🟢 Update: CallPotential marked this resolved at 12:45 UTC.

Duration: 19h 9m.
October 23, 2026 at 12:49 PM
⚠️ CallPotential is reporting an Incident since 17:35 UTC

"Call recordings temporarily unavailable"

Affects: Storable CRM V2

Live timeline → https://pingoru.io/providers/callpotential/incidents/12432401

#CallPotential #CallPotentialDown
CallPotential: Call recordings temporarily unavailable · October 22, 2026 · Pingoru
CallPotential incident on October 22, 2026: We are aware of an issue that is temporarily preventing call recordings and voicemails from being available to listen to or download. Record Started 5:35 PM UTC, resolved ongoing (● 6m). Affected: Storable CRM V2.
pingoru.io
October 22, 2026 at 5:42 PM
🟢 Update: CallPotential marked this resolved at 15:52 UTC.

Duration: 5d 21h.
October 1, 2026 at 3:55 PM
🟠 CallPotential is reporting a Partial Outage since 13:33 UTC

"Receiving Socket Error when trying to access the V1 Thin Client"

Affects: Storable CRM V1

Live timeline → https://pingoru.io/providers/callpotential/incidents/12104605

#CallPotential #CallPotentialDown
September 30, 2026 at 1:38 PM
🟢 Update: CallPotential marked this resolved at 14:36 UTC.

Duration: 1h 3m.
September 30, 2026 at 2:41 PM
⚠️ CallPotential is reporting a Incident since 23:22 UTC

"Merchandise at Move-In (Sitelink Integration)"

Affects: Storable CRM V2

Live timeline → https://pingoru.io/providers/callpotential/incidents/12031373

#CallPotential #CallPotentialDown
September 29, 2026 at 11:28 PM
⚠️ CallPotential is reporting a Incident since 18:40 UTC

"SMS Delivery for Receipts and E-Sign Links"

Affects: Storable CRM V2

Live timeline → https://pingoru.io/providers/callpotential/incidents/11735073

#CallPotential #CallPotentialDown
September 25, 2026 at 6:46 PM
🟢 Update: CallPotential marked this resolved at 16:02 UTC.

Duration: 2d 22h.
September 4, 2026 at 4:10 PM
⚠️ CallPotential is reporting a Incident since 17:53 UTC

"Agent Dashboard Updates Delayed"

Affects: Contact Center V2

Live timeline → https://pingoru.io/providers/callpotential/incidents/9943240

#CallPotential #CallPotentialDown
September 1, 2026 at 6:03 PM
🟢 Update: CallPotential marked this resolved at 15:43 UTC.

Duration: 1d 2h.
August 29, 2026 at 3:54 PM
⚠️ CallPotential is reporting a Incident since 13:36 UTC

"Agent Dashboard updates Delayed"

Affects: Contact Center V2

Live timeline → https://pingoru.io/providers/callpotential/incidents/9646740

#CallPotential #CallPotentialDown
August 28, 2026 at 1:44 PM
⚠️ CallPotential is reporting a Incident since 23:51 UTC

"Agent Status not properly updating in the Call Center"

Affects: Contact Center V2

Live timeline → https://pingoru.io/providers/callpotential/incidents/8979673

#CallPotential #CallPotentialDown
August 19, 2026 at 11:59 PM
🟢 Update: CallPotential marked this resolved at 01:06 UTC.

Duration: 1h 15m.
August 20, 2026 at 1:16 AM
🟢 Update: CallPotential marked this resolved at 15:23 UTC.

Duration: 1h 59m.
July 9, 2026 at 3:27 PM
🟠 CallPotential is reporting a Partial Outage since 13:24 UTC

"Users unable to log into the system"

Affects: Storable CRM V2, Contact Center V2

Live timeline → https://pingoru.io/providers/callpotential/incidents/5935305

#CallPotential #CallPotentialDown
July 9, 2026 at 1:32 PM
🟢 Update: CallPotential marked this resolved at 14:11 UTC.

Duration: 21h 48m.
June 18, 2026 at 2:21 PM
⚠️ CallPotential is reporting a Incident since 16:23 UTC

"Snowflake reporting issue"

Affects: Storable CRM V2

Live timeline → https://pingoru.io/providers/callpotential/incidents/4309253

#CallPotential #CallPotentialDown
CallPotential: Snowflake reporting issue — June 17, 2026 · Pingoru
CallPotential incident on June 17, 2026: Due to an issue with our nightly data refresh process, data from June 16, 2026, may be missing or incomplete when viewing in-app reports or Started 4:23 PM UTC, resolved ongoing (● 5m). Affected: Storable CRM V2.
pingoru.io
June 17, 2026 at 4:28 PM