Enforcement Chief Carrie O'Connor told the Enforcement Advisory Committee the California Board of Accountancy received just over 3,000 complaints in fiscal 2025–26, closed more than 2,500 cases (97% within one year) and has just over 1,000 cases pending; she said enforcement selected 709 renewal audits by risk categories.

JLARC found the Department of Labor and Industries completes agricultural health and safety inspections on time but faces a backlog in wage-and-hour complaints that delays investigations; L&I says it is hiring investigators, reorganizing intake and expects IT improvements to help.

At first reading of policy 2:260, trustees debated changes to complaint intake, handling of anonymous reports, dismissal criteria, and protections for complainants and respondents; administration and legal counsel will revise language for second reading.

Clint Joyner told the appropriations subcommittee that complaint caseloads at the State Board of Dentistry have surged (1,006 new cases in 2025) and that investigator staffing expansion and equipment (vehicle and PPE) are in the governor’s amended FY26 requests to address the backlog; timeline for case resolution currently averages two to three years.

Department of Consumer Affairs administrator Carrie Lybarger told the subcommittee the agency has seen a large rise in complaints (a 74% increase over five fiscal years), has secured significant consumer credits and refunds, and is requesting funds for increased shared‑service costs, software subscriptions and outreach work including a marketing strategy contract.

At its Feb. 6 meeting the Branch Certification Commission heard staff reports about rising complaint volumes and process-server misconduct, adopted multiple agreed settlements and administrative dismissals, and approved a motion seeking permanent revocation in a process-server false-return case.

The commission director presented fiscal-year licensing and complaint trends — including a 16.5% increase in licensees and a more than 100% increase in complaints since 2020 — announced a university-led court reporting study and an Alzheimer’s Texas training partnership, and the commission adopted rule changes allowing court-interpreter exam parts 

BHEC staff reported a 33% rise in complaints to more than 800 last fiscal year, described current hiring challenges for enforcement attorneys and flagged possible use of law student interns and other efficiency measures.

Commission reports 80% increase in complaints and welcomes new member Judge Spencer.

At the Enforcement, Investigations and Intervention Committee meeting, staff said the board plans to add oral-fluid testing to its vendor contract at renewal, is monitoring Vault’s sale to Affinity Health Group, and flagged a surge of 'viral' complaints that has raised complaint-processing burdens.

California Medical Board reveals improved staffing with a significant reduction in vacancies.

Ensure compliance and streamline quality processes with Discus QMS. A robust solution for regulated industries, tailored for operational excellence.

DHS reports increased complaint intakes and staffing challenges related to nursing facility inspections.