#ControlChart
A control chart helps managers tell a one-off service delay from a persistent process problem. Plot wait times, investigate unusual signals, and measure again after a change.

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October 21, 2026 at 11:35 AM
Kanban metrics in practice at @SkyUK by @BattistonMattia
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slideshare.net/mattiabattisto…
November 26, 2024 at 3:58 PM