#CustomerAssistance
Green Mountain Power reveals its remarkable commitment to sustainability with a 79% renewable energy portfolio and innovative energy storage solutions that are reshaping Vermont's energy landscape.

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#VT #RenewableEnergy #CustomerAssistance #VermontEnergy #GridResiliency
Green Mountain Power tells House committee it's 79% renewable, outlines storage, resiliency work and 7.5% rate filing
Green Mountain Power told the House Energy and Digital Infrastructure Committee on Jan. 28 that its 2024 portfolio was 79% renewable and 100% carbon-free when including nuclear, described a 75 MW aggregated battery fleet and extensive storm-hardening, and said it has filed a 7.5% rate case to take effect Oct. 1.
citizenportal.ai
January 30, 2026 at 10:31 AM
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April 4, 2026 at 1:43 PM
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April 4, 2026 at 1:42 PM
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April 4, 2026 at 7:20 AM
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April 4, 2026 at 1:35 PM
Eversource reveals how energy assistance programs dramatically shift discount levels for low-income customers, potentially saving them hundreds on their bills.

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#CT #CitizenPortal #CustomerAssistance #EnergyBurden
Eversource explains 2% energy‑burden target, shows effect of SEEP on discount levels
Eversource told PURA that the 2% energy‑burden target translates to roughly $118/month on average (2023–2025) and that inclusion of SEEP energy assistance lowers required discounts (tier five discount falls from 85% to 72% when SEEP is included).
citizenportal.ai
August 21, 2026 at 8:04 AM
Dibra Howard reveals a striking link between low income and high disconnection rates in specific ZIP codes, highlighting the vital need for targeted outreach and potential automatic enrollment in assistance programs.

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#CO #CitizenPortal #CustomerAssistance
Company pilot work aims to boost assistance uptake in ZIP codes with many disconnects; PUC probes automatic enrollment
Xcel’s customer‑programs witness told the commission the company sees concentrated disconnections in particular ZIP codes and is pursuing in‑person outreach and pilots (including Minnesota auto‑enroll) to raise participation; she cautioned that auto‑enrollment requires careful design and verification.
citizenportal.ai
July 29, 2026 at 3:05 PM
The Public Service Commission has made significant decisions regarding Madison Water Utility, including a controversial rate adjustment and the denial of the 'Madcap' assistance pilot.

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#WI #CustomerAssistance #FinancialStability #CitizenPortal #PublicService
PSC approves Madison Water rate adjustments, denies extension of 'Madcap' pilot and authorizes $3.5M cash adder
The Public Service Commission approved Madison Water Utility's rate adjustments (docket 3280 WR 117), declined to authorize continuation of the 'Madcap' customer‑assistance pilot, authorized continuation of an expense‑depreciation program with conditions, and approved a $3.5 million cash adder recommended by staff.
citizenportal.ai
January 31, 2026 at 4:21 PM
Connecticut's Public Utilities Regulatory Authority just approved significant changes to energy affordability plans, including auto-enrollment for eligible customers during winter!

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#CT #CitizenPortal #CustomerAssistance #EnergyAffordability #ProgramModifications
PURA modifies 2025–26 energy affordability plans, orders auto-enrollment and IT updates; chair abstains
The Public Utilities Regulatory Authority approved modifications to 2025–26 energy affordability and arrearage management plans for Connecticut utilities, including twice-per-winter auto-enrollment in the Matching Payment Program and IT updates for auto-enrollment tied to Connecticut Energy Assistance Program awards. Interim Chairman Tom Wheel rec
citizenportal.ai
October 26, 2025 at 9:13 PM
The Aberdeen City Council just approved a $17,000 signage contract and launched a new customer assistance fund, paving the way for important community initiatives.

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#AberdeenGraysHarborCounty #WA #CivicAccountability #CitizenPortal #CustomerAssistance #AberdeenCityCouncil
Aberdeen council approves sign contract, several ordinances and grant authorizations; customer-assistance fund added to code
At its March 25 meeting the Aberdeen City Council approved a roughly $17,000 sign contract, adopted two ordinances (Bills 26-01 and 26-02), advanced bill 26-03, authorized public-works contracts and enacted proclamations; votes were recorded by roll call.
citizenportal.ai
April 24, 2026 at 5:50 PM
Traverse City Light & Power is proposing a 5% base rate increase to enhance financial stability and invest in crucial infrastructure, but what does this mean for your utility bill?

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#TraverseCityGrandTraverseCounty #MI #CitizenPortal #CustomerAssistance #EnergyAffordability
Traverse City Light & Power proposes 5% base rate increase as part of 2026–27 budget
Traverse City Light & Power (TCLP) presented its 2026–27 budget proposing a 5% base rate increase to address purchase-power volatility, fund six strategic positions and support fiber expansion; TCLP staff emphasized a 12‑month rolling pass-through and customer-assistance plans for low-income residents.
citizenportal.ai
May 13, 2026 at 1:01 AM
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May 3, 2026 at 8:23 PM
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April 4, 2026 at 9:13 PM
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April 4, 2026 at 5:05 PM
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April 4, 2026 at 4:59 PM
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April 4, 2026 at 4:59 PM
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April 4, 2026 at 4:47 PM
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April 4, 2026 at 4:45 PM
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April 4, 2026 at 4:14 PM