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madhu84.bsky.social
Turn critics into champions. Your response isn't just an answer, it's a loyalty builder. 🤯🤝

#customersatisfaction #CustomerCommunications #aivideo #customerservice #customerloyalty
#SelfMoneyCareDigitalMarketingBlog
July 27, 2026 at 8:31 AM
citizenptnewsct.bsky.social
Eversource's plan for a 10% flat low-income rate is delayed until at least mid-January 2027, raising concerns over sudden payment hikes for vulnerable customers.

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#CT #CitizenPortal #CustomerCommunications #BillingTransparency #EnergyAccessibility
Companies tell PURA 10% flat low‑income rate cannot meet October target; mid‑January 2027 earliest
Eversource told PURA that an October 1 implementation for a 10% flat low‑income rate is unworkable without longer customer notifications because the company built a bundled system that also ceases Below‑Budget Payments; company said the earliest reasonable implementation is mid‑January 2027.
citizenportal.ai
August 21, 2026 at 11:29 AM
citizenptnewswi.bsky.social
Xcel Energy's billing system is under scrutiny as the PSC grants a temporary waiver while demanding strict compliance measures to protect consumers from inaccurate charges.

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#WI #CitizenPortal #CustomerCommunications #UtilityTransparency #BillingAccuracy
PSC grants temporary waiver to Xcel on meter‑reading display, requires reporting and customer communications
The commission granted Northern States Power Company (Xcel) a temporary waiver of PSC billing‑display rules tied to its customer information system transition, imposing reporting, corrective steps and customer‑communication requirements through the waiver period.
citizenportal.ai
May 22, 2026 at 7:52 AM
bankbound.bsky.social
😶 Did your marketing department really approve that? Discover how to turn generic customer communications into engaging touchpoints that reinforce your bank's brand and support marketing goals: www.bankbound.com/blog/did-you...

#banking #customercommunications
Leveraging Customer Statements to Better Market Your Bank
Discover how to turn generic customer communications into engaging touchpoints that reinforce your brand and support your marketing goals.
bankbound.com
August 4, 2025 at 5:10 PM