A recent survey by Xurrent highlights a significant shift in customer loyalty. 60% of customers may switch providers after just three outages, indicating a need for better service management.

Sirius, an AI-powered platform, aims to revolutionize customer retention for subscription businesses, addressing the growing need for effective engagement strategies.

Lumission Inc. has announced a new package aimed at hotels and ryokans to enhance accommodation value and increase repeat customers from August 6, 2026.

Join the free online seminar hosted by Toreta featuring insights from successful restaurant owner Yota Nakamura on boosting repeat clientele.

A recent survey reveals the significant role of LINE accounts in restaurant customer retention. Discover how effective strategies can enhance customer engagement and loyalty.

On January 30, 2026, the Japanese Retention Marketing Association transformed into the Japanese Customer Engagement Association, aiming to enhance customer relationships and value creation.

A recent survey by iTAN reveals significant hurdles faced by retailers in converting one-time shoppers into repeat customers. Discover the findings and implications.

TrueLoyal introduces an AI-driven Churn Prediction engine that allows brands to proactively engage at-risk customers, enhancing loyalty and retention.

Learn how to enhance customer retention in the auto repair industry with Cars Manager and discover successful strategies at the upcoming success seminar.

Discover effective strategies for boosting sales and retaining customers in the restaurant industry based on insightful research from 1,597 operators.

Liquid Web's latest report reveals that improving website load speed by just one second can lead to a remarkable 27% increase in conversions and enhance user engagement.