#DigitalPublic
Many orgs undertake digital maturity assessments expecting a straightforward evaluation of their tech, processes & capabilities. What they often discover instead is a reflection of their culture, decision-making and internal alignment – or lack of it public.digital/pd-insights/...
Finding hidden value in digital maturity assessmentspublic digitalpublic digital
Digital maturity assessments measure an organisation’s progress in digital transformation, but they also do more.
public.digital
February 18, 2025 at 4:32 AM
What is - and what is not - test & learn in the public sector public.digital/pd-insights/... (lots to like here, but would have liked also to see a reference to a portfolio logic)
Just what is 'Test and Learn'?public digitalpublic digital
A blog explaining the concept of Test and Learn in organisational change
public.digital
December 15, 2024 at 10:32 AM
"Organisations rushing to adopt AI risk unintended consequences". public.digital/pd-insights/...
DeepSeek: How little we understand AIpublic digitalpublic digital
We examine the rise of DeepSeek, the Chinese AI app that recently disrupted the global technology market.
public.digital
January 30, 2025 at 2:49 PM
Very well deserved!

Emma is one of the nicest and most talented people I have ever worked with.

public.digital/pd-insights/...
Announcing Emma Gawen as our new Managing Directorpublic digitalpublic digital
Emma’s career has been focused on helping organisations transform from the UK and New Zealand governments to product management at Xero.
public.digital
October 1, 2024 at 1:25 PM
Well that was another fantastic Data Bites! Thanks @gavinfreeguard.bsky.social for always being an excellent host, and all our speakers & attendees. Don’t forget to sign up for the next one(s) — see you again March 5th. #pddatabites

public.digital/data-bites-s...
Data Bites — Public Digitalpublic digitalpublic digital
public.digital
February 6, 2025 at 9:19 PM
"Understanding user needs, designing effective systems, and fostering a culture of adaptability are just as crucial as the technology itself."

Yes AI, this applied to you too.

Great stuff from @publicdigital.bsky.social and @daivaughan.uk

public.digital/pd-insights/...
Gov.uk: Are we ready for an AI Revolutionpublic digitalpublic digital
Dai Vaughn blogs in response to Kier Starmer's announcement on investment in AI
public.digital
February 14, 2025 at 12:59 PM
I've written this about trust between leaders and teams, and why there's often a trap you can fall into. Don't trust your team? Don't trust your leadership? Might be worth a read...
public.digital/pd-insights/...
The Trust Trap: How Leaders and Teams Can Rebuild Trustpublic digitalpublic digital
Struggling with trust issues at work? Learn how leaders and teams can escape the Trust Trap and rebuild trust for a healthier, more productive workplace culture.
public.digital
January 10, 2025 at 9:10 AM
Wondered what 'test and learn' means? I've written this to unpack and explain it public.digital/pd-insights/...
Just what is 'Test and Learn'?public digitalpublic digital
A blog explaining the concept of Test and Learn in organisational change
public.digital
December 12, 2024 at 4:30 PM
'The bind weed of modernity' is a very good set of words public.digital/pd-insights/...
A new era of system leadershippublic digitalpublic digital
We must see the State not as a machine, but as a system of interdependence built for the demands of the digital age.
public.digital
June 3, 2025 at 6:14 PM
I worked for @madebycatem.bsky.social when this happened. She was a superb leader in a crisis, really ensuring that there was a strong focus on team wellness at the same time as dealing with the fall out.

public.digital/pd-insights/...
Leading through a cyber attack: Learning from crisis — Public Digitalpublic digitalpublic digital
public.digital
March 19, 2025 at 1:34 PM
This great post from @tomski.com at @publicdigital.bsky.social really succinctly says what I would likely state in far too many words : public.digital/pd-insights/....
What we mean when we say “Be Bold” — Public Digitalpublic digitalpublic digital
public.digital
October 16, 2024 at 9:57 PM
'The Radical How' is now in a shiny open, html format. Literally living the 'test and learn' approach... public.digital/the-radical-...
Public Digital | The Radical How in a nutshellpublic digitalpublic digital
public.digital
December 9, 2024 at 9:22 AM
Through our work with Kyiv and Bloomberg Philanthropies, Public Digital looked at how governments are making services easier to access through their websites public.digital/pd-insights/...
Finding services on government websites: progress, pain points and potentialpublic digitalpublic digital
Earlier this year Public Digital was invited to assist Bloomberg Philanthropies and the Government of Kyiv in making design decisions about web services for citizens and businesses.
public.digital
December 4, 2024 at 12:54 PM
This is a call to make the public sector roadmaps and backlogs open

public.digital/pd-insights/...
Filling in the gaps - The case for public backlogs, roadmapspublic digitalpublic digital
public.digital
July 17, 2024 at 11:23 AM
PD consultant Dr Saw Nwe explores the various ways that NHS teams can get stuck in this latest blog post.

#nhs #delivery #digitaltransformation
Make teams the focus of delivery: why they can stall in the NHSpublic digitalpublic digital
For organisations such as the NHS, making teams the focus of delivery is the proven way forward, but watch out for these anti-patterns.
public.digital
June 17, 2025 at 1:30 PM
Back from #DeliverCon 2025 in York—the Defra-hosted, volunteer-powered "unconference" where #PublicSector delivery managers unite.

Top takeaways: practical collabs, rapid test-and-learn, and grounded AI apps. Carrying back fresh ideas—how’s your delivery community inspiring you? #PublicSector
Our DeliverCon debrief: Reflections on a day in deliverypublic digitalpublic digital
It was fantastic to return to DeliverCon 2025 – a brilliantly organised, volunteer-powered 'unconference' hosted by Defra.
public.digital
May 22, 2025 at 2:34 PM
Shutting down a digital service isn’t a failure — it’s progress.

In our latest blog, Julia Harrison shares why ending things well is just as vital as starting something new.

From legacy tech to tricky conversations, she explores how to approach shutdowns with clarity and confidence.
Overcoming Obstacles to Shutting Down a Digital Servicepublic digitalpublic digital
Learn how to shut down a digital service smoothly. Overcome common barriers, reduce risk, and minimise disruption for users, teams, and stakeholders.
public.digital
April 22, 2025 at 9:22 AM
The Treasury’s Performance Review of Digital Spend could change how the UK funds tech—less bureaucracy, faster investment, better services.

For too long, public sector teams have worked in a rigid system. Will this shift take hold? Andrew Greenway explores the issue in our blog:
Turning the Treasury: Rethinking Digital Spend for Smarter Public Investmentpublic digitalpublic digital
The UK government’s Performance Review of Digital Spend signals a shift in how public money is invested in digital services. Could a smarter, investor-like approach transform public spending? Here’s w...
public.digital
March 26, 2025 at 4:28 PM