#FIRSTDIRECT
Wednesday Wombats. #FirstDirect
March 26, 2025 at 9:09 PM
Defrauded to death - thieves steal £260,000 from pensioner and @firstdirect part of @HSBC_UK refused to reimburse him bit.ly/4minE9t allowing thousands of pounds paid daily to them from his account saying “there were things [Colin] should have done to protect [himself]”
Frauds stole £260k from Colin before he died. We called them up
Through an elaborate scam, criminals drove Colin Chudley, a physically fit 68-year-old, to despair and financial ruin. Listen to what they said when confronted
bit.ly
May 11, 2025 at 6:12 AM
thread 4/4
After our current bank #firstdirect made trying to sort my son's banking absolutely impossible, and really didn't care, we'll be moving banks to
@nationwideuk.bsky.social
September 29, 2025 at 3:28 PM
Every year I forget that FirstDirect only issue tax certificates through the post, not in their app, and every year I try to remember to order one automatically...
Schweet as...
January 30, 2026 at 1:14 PM
Had to phone #firstdirect today. They answered the phone in one ring - English (well UK) bassed call centres. Can't get better than that.
November 19, 2024 at 2:21 AM
@gk3000.bsky.social

i left #firstdirect because of #burnout too

no #exit interview

#customeradvocate - vulnerable customers

the #bank was more focused on making #moral judgements instead of appraising the #facts accurately

it may have changed now... #maybe

youtu.be/IiBMzoXsHcc?...

#royals
Lady Sovereign The Battle (Best Quali) HD
YouTube video by ScarletFox92
youtu.be
June 4, 2026 at 6:24 AM
#firstdirect #hsbc

Aren't blameless here either

#Watson

If you run people at 100 ℅ all the #time we #BURNOUT

m.youtube.com/watch?v=K5Do...

#HOPE
April 16, 2026 at 5:19 AM
I’m with FirstDirect. I’ve never had to wait more than a couple of minutes.
August 29, 2025 at 10:49 AM
First Direct is reportedly down for many users at the moment. Are you one of them? #FirstDirect #FirstDirectDown

https://community.designtaxi.com/topic/16328-is-first-direct-down-august-27-2025/
August 27, 2025 at 10:35 AM
The cheek paying a paltry amount of interest in a savings account, then reduce it even more as if hsbc don’t make enough profit as it is ! #poorcustomerservice
#firstdirect #hsbc
June 3, 2025 at 6:54 PM
nice one!

i was a #hbh for #natwest (2 nominations)
and an #ap for #firstdirect at least twice

boozy #knights tho
Archer Stirling Points Finger
Alt: Archer Stirling Points Finger
static.klipy.com
May 21, 2026 at 7:00 PM
Just when you're about to change banks, they really come through with something 'juicy'... 🤨

Bet that cost you about 150 times the refund value to send this 🤭 #FirstDirect
February 10, 2025 at 9:36 AM
It's the traditional #payday banking collapse as #Nationwide, #FirstDirect, #Lloyds and #Halifax all confirm issues with their online banking systems on Friday morning, leaving many customers without access to funds. Is that acceptable?
February 28, 2025 at 9:29 AM
I've recently moved to FirstDirect and can use any post office to make deposits / withdrawals.
Been a long time since I've ever *needed* to go into a physical bank for anything. All applications, including mortgages, can be done online nowadays.
August 28, 2025 at 9:24 AM
Just spent 40 minutes on the phone with First Direct while they sorted out the mess. David was fantastic and sorted it all out for me. Much relief all around.

Hopefully, Just-Eat will not challenge the refund, but I will be curious to find out where the person ordered food to.

#FirstDirect
March 24, 2025 at 8:42 AM
@firstdirect I have been clearing out my home and have found loads and loads of old £1 coins and an old fiver too. Can I deposit these at my local HSBC?
December 1, 2024 at 8:22 AM
In banking surveys why does @firstdirect appear top (annoyed by their recent smug advert)

1) Annual statements don't work - bug
2) Only introduced PDF statements last year. Not available on PC - other organisations need this for ID checks
3) UI is dull and boring
November 17, 2024 at 11:09 PM
I will never cease to be amazed at how friendly, polite, helpful and generally wonderful the phone people at @firstdirect are...
January 19, 2025 at 4:17 AM
Very friendly and helpful staff at @firstdirect as usual, but no #ApplePay on launch day, and now not working, is a dog's breakfast...
January 18, 2025 at 5:23 PM
Go to HSBC to verify my identity to firstdirect, phone firstdirect to reset my password, phone them again to update my address...
November 19, 2024 at 3:31 PM
#Bankssupportingfossilfuels
BankofAmerica
WellsFargo
CitiBank
JPMorganChase
CapitalOne
Barclays
HSBC & FirstDirect
Santander
Natwest & RoyalBankofScotland
LloydsBank
Bank.Green
GlobalAllianceforBankingonValues
MightyDeposits
November 24, 2025 at 1:42 PM
Just got my @firstdirect card working with #AndroidPay in the UK:)
November 13, 2024 at 3:38 AM
:: FirstDirect Online Banking: Expired SSL Cert? FAIL!!!
November 19, 2024 at 3:41 AM