Fusion Connect introduces a novel flat-fee pricing model for its AI-driven Contact Center as a Service, making enterprise AI adoption simpler and more predictable.

Fusion Connect has appointed Brian McClintock as Interim CEO. This leadership transition aims to strengthen the company's commitment to customer service and operational excellence.

Fusion Connect has garnered five prominent G2 awards for their exceptional customer support and service quality, reflecting their commitment to excellence.

Fusion Connect's Sharma Montgomery receives the Silver Stevie® Award, acknowledging her leadership and innovative approach to customer experience in business.

Fusion Connect has appointed Ken Worcester as Chief Revenue Officer, aiming to enhance channel partnerships and accelerate business growth with his extensive experience.

Fusion Connect has earned the distinction of being one of America's Most Admired Workplaces for 2026, showcasing its dedication to employee engagement and customer success.

Fusion Connect has promoted Elizabeth Schneider to Vice President of Partner Channel Sales, marking a strategic move to enhance partner success and channel growth.

Fusion Connect has appointed John Nee as Chief Marketing Officer, aiming to amplify visibility and address growing market demands through innovative strategies.

Fusion Connect has secured an $85 million term loan to enhance its cloud communications services, marking a new chapter in its strategic growth initiatives.

Fusion Connect has been recognized with a Silver Stevie Award for its outstanding customer experience, reflecting a strong dedication to putting customers first.

Fusion Connect introduces a groundbreaking POTS replacement solution, offering businesses fixed pricing and substantial savings on legacy phone lines, transforming communication services.