#GetRentBack
75% #RentRepaymentOrder (#RRO) against LL of poorly maintained property. J4T case #GetRentBack
March 15, 2025 at 2:45 PM
70% #RentRepaymentOrder (#RRO) made, largely on the basis of Newell v Abbott (2024). Worse offence than Newell (60%) due to mold and lack of fire doors. A J4T-managed case. #GetRentBack
February 11, 2025 at 4:02 PM
Landlord: “you are a nobody” FtT: You are a criminal
New FtT decision just in for this complex and distressing case involving a Russian landlord and Ukrainian tenants.
100% award where Flat Justice acted pro bono.

getrentback.org/blog/2026/02...
Landlord: “you are a nobody” FtT: You are a criminal – GetRentBack Blog
In a difficult and distressing case, where Flat Justice acted in a pro bono capacity, the First-tier Tribunal Property Chamber (Residential Property) (FtT) has thrown out a Russian landlord’s sham defence and made the maximum award, 100% or rent, to the Ukarianian applicants for both illegal eviction and running an unlicensed HMO.
getrentback.org
February 24, 2026 at 7:17 PM
Another 70% #RentRepaymentOrder (#RRO) for a LL that claimed to be resident -hence no deposit protection etc. T decided A's room was lockable, so exclusive possession, and rent was paid periodically for a term= tenancy. J4T managed-case.
#GetRentBack
February 11, 2025 at 4:11 PM
Six tenants ordered to pay their landlord £3,240 after Justice for Tenants brought a 12-month RRO claim on a house licensed throughout. The claim went against J4T's own advice, and came with an 85% demand the FtT found was made to intimidate. The tenants pay, not J4T.
Look before you leap: tenants ordered to pay £3,240 over a RRO claim that should never have been made – GetRentBack Blog
getrentback.org
September 23, 2026 at 12:03 PM
No #RentRepaymentOrder (#RRO) made in harassment case. As did not supply evidence that the landlord had cut off the electricity:
"When the landlord asked Ms King directly why he would cut off the electricity, she replied, who else would do it?" §53
#GetRentBack ...not so easy for harassment
March 15, 2025 at 2:52 PM
When does the 12 month period start when applying for a #RentRepaymentOrder (#RRO)?
UT weighs in and backs a judgment made earlier at the FtT by J Latham
Moh & ORS v Rimal Properties Ltd heard with Kiely & ORS v Bostall Estates Ltd [2024] UKUT 324 (LC)

#GetRentBack
January 7, 2025 at 12:48 PM
The new Hancher judgment from UT yet again describes a 4-stage process to find the correct amount for a #RentRepaymentOrder (#RRO) award. The dreaded 'Quantum' question 🫣

Why does the FtT not get it?#GetRentBack

getrentback.org/blog/2022/11/0…
January 7, 2025 at 12:37 PM
More details on our blog here:
getrentback.org/blog/2026/09...
Chain Cut, Locks Changed, No Offence – GetRentBack Blog
getrentback.org
September 10, 2026 at 7:32 AM
FtT: "the appropriate level of rent repayment order is 50%" — then ordered 25%. £7,650 of £30,600, no explanation for the halving. The only reason given: doubt the order would be paid. That's recoverability, not s.44(4)(b) financial circumstances.

Pro bono advice given by Flat Justice
The Missing 25% – GetRentBack Blog
getrentback.org
September 10, 2026 at 7:53 AM
40% #RentRepaymentOrder (#RRO) against 'accidental' LL who was responsive & provided good accommodation below market price ...in London! A J4T case.
Loving the phrase 'accidental landlord'😂

#GetRentBack
March 15, 2025 at 2:43 PM
No #RentRepaymentOrder (#RRO) made in a harassment case. A's harassment claims related to failure to reimburse him for repairs, a leaky bathroom & no Gas Safety Certificate or Electrical Installation Condition Report.
Another warning, if needed, to As re harassment offence RROs #GetRentBack
March 15, 2025 at 2:19 PM
80% #RentRepaymentOrder (#RRO) against a Rent-to-Rent (R2R) company after dismissing R submission it was only an agent: FtT found R was “the true and only principal.”
Hope As can get that paid...
#GetRentBack
March 15, 2025 at 2:10 PM
85% #RentRepaymentOrder (#RRO) in London FtT (J Nicol) - J4T case - professional landlord, along with another swipe at UT re utilities deductions... #GetRentBack
March 15, 2025 at 2:01 PM
Southern FtT 40% #RentRepaymentOrder (#RRO) against a professional LL with 4 properties after failure to renew a previous licence #GetRentBack
March 15, 2025 at 1:46 PM
Midlands 45% #RentRepaymentOrder (#RRO) - favourite %age at this tribunal. A had been advised by Birmingham to apply for Temporary Exemption Notice (TEN): but then council refused the TEN: FtT felt some sympathy here understandably
#GetRentBack
March 15, 2025 at 1:25 PM
65% #RentRepaymentOrder (#RRO) for As of an unlicensed HMO. R actually stated it was As' responsibility to make sure a fire alarm was in place! 😂
#GetRentBack
An important lesson here for RRO As in terms of giving evidence:
February 11, 2025 at 4:28 PM
50% #RentRepaymentOrder (#RRO) for A in a HMO that was charged with ABH in an altercation with another resident. R did not protect deposit

#GetRentBack
February 11, 2025 at 4:17 PM
No #RentRepaymentOrder (#RRO) made as R had attempted to pay for licence application but not checked whether the payment went through. T accepted that R had severe personal "strain" and accepted this as a reasonable excuse. 3 properties so professional LL. A J4T managed case.
#GetRentBack
February 11, 2025 at 3:56 PM
We conducted a survey over the holiday of DIY #RentRepaymentOrder (#RRO) Applicants
Please see the results summary on our blog here:
getrentback.org/blog/2025/01...

#GetRentBack
January 20, 2025 at 3:39 PM
Changes in the Renters' Rights Bill (RRB) that will effect #RROs:•RROs for TWO YEARS’ rent (doubled)
•TWO YEARS in which to make an application (doubled)
•SUPERIOR landlords liable (again)
•Officers of LTD COMPANY liable for RROs
#GetRentBack

getrentback.org/blog/2024/09/1…
RROs & The RRB
Key take-aways for tenants from the draft RRB, published 11/09/2024:
getrentback.org
January 7, 2025 at 12:48 PM
#RRO
Our work helping students #GetRentBack from this criminal landlord

Rats, mould, damp: UK’s biggest student homes provider faces legal action over poor accommodation

theguardian.com/education/arti…
Rats, mould, damp: UK’s biggest student homes provider faces legal action over poor accommodation
A tenants’ rights group is fighting for justice for residents of university halls who claim health affected by conditions
www.theguardian.com
January 7, 2025 at 12:48 PM
Unite Group plc appeal dismissed by UT. Students' #RentRepaymentOrder (#RRO) intact: they can #GetRentBack !
UT criticises @Unite_Student as "passive" in its approach to licensing. Understatement of the year.
See our blog here:

getrentback.org/blog/2024/02/1…
Unite students appeal dismissed
This was an appeal at the Upper Tribunal (Lands Chamber) (UT) brought by Unite Group PLC against the lower tribunal’s decision to make a RRO against them/the amount of such an award.
getrentback.org
January 7, 2025 at 12:47 PM
New note in our #RentRepaymentOrder (#RRO) guide. Important if you are considering making a RRO application soon but have time to wait...
#GetRentBack #GetMoreRentBack
Free guide available here:

GetRentBack.org
January 7, 2025 at 12:43 PM
Another #guardians #RentRepaymentOrder (#RRO) decision that arrived yesterday evening. Did the guardianship company have a lease?
A careful & lengthy analysis by Southern FtT concludes that they did: so guardians can #GetRentBack
Our blog & decision link:

getrentback.org/blog/2023/11/0…
January 7, 2025 at 12:42 PM