#HumanReliability
How intelligent does your intelligent customer actually need to be? If you work on a #COMAH site, HSE expects you to maintain "intelligent customer capability" for #HumanFactors. But what does that mean in practice?

www.humanreliability.com/2026/02/inte...

#ProcessSafety #SCTA #HumanReliability
Intelligent Customer Capability
Intelligent Customer Capability – How Intelligent Do You Actually Need to Be? We take a deep dive to answer your COMAH-related questions.
www.humanreliability.com
February 25, 2026 at 10:56 AM