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Residents are demanding answers after shocking utility bill hikes and poor service from Florida Public Utilities left many struggling.

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Residents press county on Florida Public Utilities billing and customer service; commissioners agree to send recording and letters
At a Jackson County commission meeting residents described billing delays, high reconnection fees and poor call‑center response from Florida Public Utilities; the board voted to send a recording to regulators and to prepare letters urging improved local service and oversight.
citizenportal.ai
April 15, 2026 at 3:11 PM
citizenptnewsfl.bsky.social
Jackson County residents are raising alarms over a shocking 44% utility rate increase that could strain households already feeling the pinch from past hikes.

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Utility company faces backlash over proposed 44% rate increase amid public concerns
Community members express concerns over proposed 44% utility rate increase, urging opposition.
citizenportal.ai
January 16, 2025 at 3:12 PM