Put in a code of Conduct complaint with the Monitoring Officer. If they dont investigate and get the interests on the ROI put in a complaint to the LGSCO.
October 25, 2026 at 5:20 PM
Put in a code of Conduct complaint with the Monitoring Officer. If they dont investigate and get the interests on the ROI put in a complaint to the LGSCO.
The Commission's review into the public-sector ombudsman system is making great progress.
A huge thanks to @publicservomb.bsky.social, HOS, and LGSCO, who made this week's roundtable so productive.
Find out more about the review here: eic.independent-commission.uk/ombudsman-re...
A huge thanks to @publicservomb.bsky.social, HOS, and LGSCO, who made this week's roundtable so productive.
Find out more about the review here: eic.independent-commission.uk/ombudsman-re...
October 2, 2026 at 2:38 PM
The Commission's review into the public-sector ombudsman system is making great progress.
A huge thanks to @publicservomb.bsky.social, HOS, and LGSCO, who made this week's roundtable so productive.
Find out more about the review here: eic.independent-commission.uk/ombudsman-re...
A huge thanks to @publicservomb.bsky.social, HOS, and LGSCO, who made this week's roundtable so productive.
Find out more about the review here: eic.independent-commission.uk/ombudsman-re...
Essex LA is to overhaul SEND transport safeguarding and inclusion practices after repeated complaints to the LGSCO by families. In one case a child went missing for 30 minutes, while others complained of late or missed pick-ups and inconsistent drivers www.lgo.org.uk/information-...
https://www.lgo.org.uk/
www.lgo.org.uk
October 1, 2026 at 3:09 PM
Essex LA is to overhaul SEND transport safeguarding and inclusion practices after repeated complaints to the LGSCO by families. In one case a child went missing for 30 minutes, while others complained of late or missed pick-ups and inconsistent drivers www.lgo.org.uk/information-...
> Complaints about adult social care in England rose 22% last year, according to the Local Government and Social Care Ombudsman (LGSCO)
www.localgov.co.uk/Adult-social...
www.localgov.co.uk/Adult-social...
Adult social care complaints up 22% | LocalGov
Complaints about adult social care in England rose 22% last year, according to the Local Government and Social Care Ombudsman (LGSCO).
www.localgov.co.uk
September 24, 2026 at 2:14 PM
> Complaints about adult social care in England rose 22% last year, according to the Local Government and Social Care Ombudsman (LGSCO)
www.localgov.co.uk/Adult-social...
www.localgov.co.uk/Adult-social...
Complaints about adult social care rise 22% annually as Ombudsman urges councils and care providers to act now on lessons learned.
The LGSCO received 3,938 complaints and enquiries about adult social care in general in 2025-26, up from the previous year.
www.lgo.org.uk/infor...
The LGSCO received 3,938 complaints and enquiries about adult social care in general in 2025-26, up from the previous year.
www.lgo.org.uk/infor...
September 24, 2026 at 4:30 PM
Complaints about adult social care rise 22% annually as Ombudsman urges councils and care providers to act now on lessons learned.
The LGSCO received 3,938 complaints and enquiries about adult social care in general in 2025-26, up from the previous year.
www.lgo.org.uk/infor...
The LGSCO received 3,938 complaints and enquiries about adult social care in general in 2025-26, up from the previous year.
www.lgo.org.uk/infor...
Exactly this.
Asking the wrong questions.
The PHSO, and LGSCO, seem to reproduce the same barriers and practices that their own guidance refers to.
Asking the wrong questions.
The PHSO, and LGSCO, seem to reproduce the same barriers and practices that their own guidance refers to.
August 19, 2026 at 4:28 PM
Exactly this.
Asking the wrong questions.
The PHSO, and LGSCO, seem to reproduce the same barriers and practices that their own guidance refers to.
Asking the wrong questions.
The PHSO, and LGSCO, seem to reproduce the same barriers and practices that their own guidance refers to.
Fresh this week in mental health & capacity law: a rare s.21A capacity win - and AGNI's retrospective effect on damages; the CoP on Hinduja case papers after P's death; a stark LGSCO warning on outsourced safeguarding. The details: lpslaw.co.uk/news/
lpslaw.co.uk
August 10, 2026 at 7:16 AM
Fresh this week in mental health & capacity law: a rare s.21A capacity win - and AGNI's retrospective effect on damages; the CoP on Hinduja case papers after P's death; a stark LGSCO warning on outsourced safeguarding. The details: lpslaw.co.uk/news/
This week's IL newsletter: No second chances – A new Ombudsman report highlights the importance of compassionate communication and sensitive care for people approaching the end of life. #EndOfLifeCare #CompassionateCare #CareQuality #LGSCO #IndependentLiving #HealthAndCare #ILnews
buff.ly/DcaAvfZ
buff.ly/DcaAvfZ
August 7, 2026 at 12:01 PM
This week's IL newsletter: No second chances – A new Ombudsman report highlights the importance of compassionate communication and sensitive care for people approaching the end of life. #EndOfLifeCare #CompassionateCare #CareQuality #LGSCO #IndependentLiving #HealthAndCare #ILnews
buff.ly/DcaAvfZ
buff.ly/DcaAvfZ
This week's IL newsletter: LGSCO on missing therapy – A complaint about two brothers uncovered a much wider problem with #SpeechAndLanguageTherapy provision. #LGSCO #SENDSupport #OccupationalTherapy #OT #IndependentLiving #ILnews
buff.ly/5Q4pQts
buff.ly/5Q4pQts
March 11, 2026 at 1:01 PM
This week's IL newsletter: LGSCO on missing therapy – A complaint about two brothers uncovered a much wider problem with #SpeechAndLanguageTherapy provision. #LGSCO #SENDSupport #OccupationalTherapy #OT #IndependentLiving #ILnews
buff.ly/5Q4pQts
buff.ly/5Q4pQts
This week's IL newsletter: New AI for complaints – The LGSCO’s new assistant aims to help people raise concerns more easily, while decisions remain human-made. #AIAssistant #LGSCO #SocialCareComplaints #DigitalServiceInnovation #IndependentLiving #ILnews
buff.ly/WwciOwi
buff.ly/WwciOwi
January 23, 2026 at 1:01 PM
This week's IL newsletter: New AI for complaints – The LGSCO’s new assistant aims to help people raise concerns more easily, while decisions remain human-made. #AIAssistant #LGSCO #SocialCareComplaints #DigitalServiceInnovation #IndependentLiving #ILnews
buff.ly/WwciOwi
buff.ly/WwciOwi
#GynCsm | Preliminary data of LEPRE study - open-label, phase 3 trial across 35 European oncology centers - suggest that #letrozole maintains safety profile expected for a hormonal agent in low-grade serous #carcinoma of the ovary #LGSCO
🔗 journals.sagepub.com/share/KHFI8T...
#CanSky #OncSky
🔗 journals.sagepub.com/share/KHFI8T...
#CanSky #OncSky
December 18, 2025 at 11:58 AM
#GynCsm | Preliminary data of LEPRE study - open-label, phase 3 trial across 35 European oncology centers - suggest that #letrozole maintains safety profile expected for a hormonal agent in low-grade serous #carcinoma of the ovary #LGSCO
🔗 journals.sagepub.com/share/KHFI8T...
#CanSky #OncSky
🔗 journals.sagepub.com/share/KHFI8T...
#CanSky #OncSky
"We're trying to learn lessons and put improvements in place throughout the process..." https://www.thisisthecoast.co.uk/news/local-news/east-riding-council-announce-first-year-of-complaints-data-after-changes/
East Riding Council Announces First Year of Complaints Data After Changes
The Local Government and Social Care Ombudsman (LGSCO) launched a revised Complaint Handling Code in 2024, which the authority adopted in September of that year.
www.thisisthecoast.co.uk
November 16, 2025 at 6:30 PM
"We're trying to learn lessons and put improvements in place throughout the process..." https://www.thisisthecoast.co.uk/news/local-news/east-riding-council-announce-first-year-of-complaints-data-after-changes/
The LGSCO has received a record 20,000+ complaints in 2024–25, the highest ever. Education & children’s services remain the biggest issue, followed by housing 📈
Record number of complaints to Local Government and Social Care Ombudsman
Many parents of children with additional needs talk about the battle to get support for their child. One of the routes of complaint about this for families in England is the Local Government and Social Care Ombudsman (LGSCO). Earlier this month the LGSCO published its annual report for the year 2024-25, which showed they are […]
f.mtr.cool
July 30, 2025 at 5:03 PM
The LGSCO has received a record 20,000+ complaints in 2024–25, the highest ever. Education & children’s services remain the biggest issue, followed by housing 📈
www.lgo.org.uk/information-...
Some useful LGSCO decisions out recently on LA homelessness decisions, in the absence of housing legal aid provision (such as in Essex and Suffolk) complaints and Ombudsman decisions are one way to get local authorities to improve practice (albeit a slow one).
Some useful LGSCO decisions out recently on LA homelessness decisions, in the absence of housing legal aid provision (such as in Essex and Suffolk) complaints and Ombudsman decisions are one way to get local authorities to improve practice (albeit a slow one).
https://www.lgo.org.uk/
www.lgo.org.uk
September 5, 2024 at 10:59 AM
www.lgo.org.uk/information-...
Some useful LGSCO decisions out recently on LA homelessness decisions, in the absence of housing legal aid provision (such as in Essex and Suffolk) complaints and Ombudsman decisions are one way to get local authorities to improve practice (albeit a slow one).
Some useful LGSCO decisions out recently on LA homelessness decisions, in the absence of housing legal aid provision (such as in Essex and Suffolk) complaints and Ombudsman decisions are one way to get local authorities to improve practice (albeit a slow one).
*JUST ADDED*
Head of Policy and Communications with the team at the Local Government and Social Care Ombudsman
comms2point0.co.uk/job-of-the-d...
#comms2point0jobs
Head of Policy and Communications with the team at the Local Government and Social Care Ombudsman
comms2point0.co.uk/job-of-the-d...
#comms2point0jobs
head of policy and communications, local government and social care ombudsman (lgsco) — comms2point0
Head of Policy and Communications Local Government & Social Care Ombudsman (LGSCO) Location: The role can be undertaken flexibly from our Coventry, London or York offices, combined with home...
comms2point0.co.uk
March 17, 2025 at 1:16 PM
*JUST ADDED*
Head of Policy and Communications with the team at the Local Government and Social Care Ombudsman
comms2point0.co.uk/job-of-the-d...
#comms2point0jobs
Head of Policy and Communications with the team at the Local Government and Social Care Ombudsman
comms2point0.co.uk/job-of-the-d...
#comms2point0jobs
Did you miss the new law proposed that will give the state more power over all school aged children . Especially those with send. The FII scandel. The loss at tribunal 98% . Approx a third of all lgsco complaints about SEND and la misconduct. Ffs
February 7, 2026 at 3:48 PM
Did you miss the new law proposed that will give the state more power over all school aged children . Especially those with send. The FII scandel. The loss at tribunal 98% . Approx a third of all lgsco complaints about SEND and la misconduct. Ffs
Council failed to review disability support services despite being told to
The Local Government and Social Care Ombudsman (LGSCO) also found the council unsatisfactorily dealt with a complaint made by a single mother of a disabled child
walthamforestecho.co.uk/2025/08/08/c...
The Local Government and Social Care Ombudsman (LGSCO) also found the council unsatisfactorily dealt with a complaint made by a single mother of a disabled child
walthamforestecho.co.uk/2025/08/08/c...
Council failed to review disability support services despite being told to
The Local Government and Social Care Ombudsman (LGSCO) also found the council unsatisfactorily dealt with a complaint made by a single mother of a disabled child
walthamforestecho.co.uk
August 8, 2025 at 4:52 PM
Council failed to review disability support services despite being told to
The Local Government and Social Care Ombudsman (LGSCO) also found the council unsatisfactorily dealt with a complaint made by a single mother of a disabled child
walthamforestecho.co.uk/2025/08/08/c...
The Local Government and Social Care Ombudsman (LGSCO) also found the council unsatisfactorily dealt with a complaint made by a single mother of a disabled child
walthamforestecho.co.uk/2025/08/08/c...
The EIC were delighted to attend last week's LGSCO event, celebrating the launch of their Complaint Handling Code, and we thank them for inviting commission member Ewen Fergusson to speak about our Public Sector Ombudsman Review.
See more below.
eic.independent-commission.uk/ewen-ferguss...
See more below.
eic.independent-commission.uk/ewen-ferguss...
April 1, 2026 at 1:09 PM
The EIC were delighted to attend last week's LGSCO event, celebrating the launch of their Complaint Handling Code, and we thank them for inviting commission member Ewen Fergusson to speak about our Public Sector Ombudsman Review.
See more below.
eic.independent-commission.uk/ewen-ferguss...
See more below.
eic.independent-commission.uk/ewen-ferguss...
I now have both the LGSCO community advocate and pohwer nhs complaints advocate on board - both used to work in the same local team so are able to work closely.
That said, I'm completely done with the filibustering by mental health trust.
That said, I'm completely done with the filibustering by mental health trust.
May 13, 2026 at 5:48 AM
I now have both the LGSCO community advocate and pohwer nhs complaints advocate on board - both used to work in the same local team so are able to work closely.
That said, I'm completely done with the filibustering by mental health trust.
That said, I'm completely done with the filibustering by mental health trust.
The LGSCO has published new guidance to help LAs support children unable to go to school. It follows an "exponential" 10-fold rise in complaints involving alternative education provision since 2021, most of children with SEND or EBSA. www.lgo.org.uk/information-c...
October 30, 2025 at 3:26 PM
The LGSCO has published new guidance to help LAs support children unable to go to school. It follows an "exponential" 10-fold rise in complaints involving alternative education provision since 2021, most of children with SEND or EBSA. www.lgo.org.uk/information-c...
An important hearing today in the Education Committee SEND Inquiry looking at accountability with Ofsted, CQC, The LGSCO and Georgina Downard at IPSEA, the latter of whom took no prisoners... Watch the recording here or wait for our summary: parliamentlive.tv/event/inde...
Parliamentlive.tv
Autism Act 2009 Committee
parliamentlive.tv
May 13, 2025 at 11:28 AM
An important hearing today in the Education Committee SEND Inquiry looking at accountability with Ofsted, CQC, The LGSCO and Georgina Downard at IPSEA, the latter of whom took no prisoners... Watch the recording here or wait for our summary: parliamentlive.tv/event/inde...
Rochdale has told the LGSCO it has an Annual Review backlog of nearly 1,500 EHCPs.
In over 1,400 cases, parents were not told an outcome of the AR before the deadline. Almost 100 children whose plan was to be amended were still waiting for a draft plan after six months. bit.ly/41JTPVD
In over 1,400 cases, parents were not told an outcome of the AR before the deadline. Almost 100 children whose plan was to be amended were still waiting for a draft plan after six months. bit.ly/41JTPVD
March 13, 2025 at 2:12 PM
Rochdale has told the LGSCO it has an Annual Review backlog of nearly 1,500 EHCPs.
In over 1,400 cases, parents were not told an outcome of the AR before the deadline. Almost 100 children whose plan was to be amended were still waiting for a draft plan after six months. bit.ly/41JTPVD
In over 1,400 cases, parents were not told an outcome of the AR before the deadline. Almost 100 children whose plan was to be amended were still waiting for a draft plan after six months. bit.ly/41JTPVD