#MicrosoftHelps
Hi @MicrosoftHelps. I've used Word daily for decades. Never publicly complained about it. Even Clippy in the 90s. HOWEVER: adding your insistent persistent AI "helper" Copilot with no easy way to disable it is infuriating. The return & revenge of evil super-Clippy from the dead.
January 21, 2025 at 7:45 PM
I haven't gotten a reply from @MicrosoftHelps with respect to renpy.exe being incorrectly detected as malware.

Perhaps if more people submit it to https://www.microsoft.com/en-us/wdsi/filesubmission?persona=HomeUser , they'll bump up the priority.

Please choose "Incorrectly detected as PUA."
January 17, 2025 at 6:14 PM
@MicrosoftHelps and @Google continue to cause problems for travelers. Outlook and Gmail go haywire when you change countries or IPs, triggering email alerts and requiring a security code. When will they allow each user to choose the level of security they want? #StopTrackingUs
February 18, 2024 at 7:57 AM
I'm glad he got his account back, but this needs to be a lesson to everyone that we need to have backup accounts and strats for when our's randomly gets hacked, cause in this new world, we may never get another chance. x.com/JoshuaKhane/...
Joshua Khane (@JoshuaKhane) on X
🚨 MAJOR UPDATE! 🚨 MICROSOFT HAS REACHED OUT! 😳 UPDATE (BEAR WITH ME PLEASE) 🙏🏽 @Microsoft @XBOX @XBOXSupport @MicrosoftHelps #Microsoft #hack
x.com
July 18, 2026 at 4:21 AM
x.com/JoshuaKhane/...

復元してもらったらしい。
炎上したから対応したんじゃないか、って感じだけど…
Joshua Khane (@JoshuaKhane) on X
🚨 MAJOR UPDATE! 🚨 MICROSOFT HAS REACHED OUT! 😳 UPDATE (BEAR WITH ME PLEASE) 🙏🏽 @Microsoft @XBOX @XBOXSupport @MicrosoftHelps #Microsoft #hack
x.com
July 16, 2026 at 1:11 PM
Microsoft 365 is reportedly down for hundreds of users currently. Are you one of them? #Microsoft #MSFT365Status #MicrosoftHelps #Microsoft365Down https://community.designtaxi.com/topic/33112-is-microsoft-365-down-july-14-2026/
July 14, 2026 at 6:43 PM
Just noticed that there is a publisher publishing unauthorized Win32 apps on Microsoft Store. @MicrosoftStore @MicrosoftHelps can you take this account down?
November 24, 2024 at 10:46 AM
@MicrosoftHelps Win10 PC bootfail, log:
"Boot critical file h:\windows\system32\ntoskrnl.exe is corrupt."
Have done auto-repair, chkdsk etc
December 5, 2024 at 3:15 AM
Update: after 45 minutes, I got through to someone. I read out 60 digits to them, and then they told me that their server wasn't working and I should call back in 24 hours. #MicrosoftHelps
December 4, 2024 at 1:18 PM
Have been on hold with @MicrosoftHelps for 25 minutes... someone send tea and biscuits!
December 4, 2024 at 1:13 PM
Why do I need to sign into Xbox Live to configure my controller? This is a silly issue to have, @MicrosoftHelps.
December 4, 2024 at 12:52 PM
RT @shanselman: Hey, that's cool. There's an actual OFFICIAL Support Twitter for Windows 7 - @microsofthelps
December 7, 2024 at 5:38 PM
MS Connect also requires specific registration to get into it, which their @MicrosoftHelps account staff haven't even done #bigorganisations
November 18, 2024 at 3:05 AM
Microsoft slips up and highlights Windows 10 in a social media own goal
Microsoft Support operates an X/Twitter account called MicrosoftHelps to help users with problems, highlight features, and explain technical bits. Typically, Windows 11 takes center stage there, as Microsoft wants to showcase the current Windows generation and spread it further. However, Microsoft Support recently focused on Windows 10 of all things. Although Microsoft wants to move _away_ from this now-unsupported version of the operating system, many satisfied Windows 10 users remain loyal to it. And that’s much to the annoyance of Microsoft, who continues to aggressively promote Windows 11. Here’s what happened: In a recent post, MicrosoftHelps wanted to highlight the Night Light feature of Windows, which adjusts the color temperature of the screen to reduce blue light. It’s believed to help relieve eye strain and improve sleep hygiene. > Turning on Night Light while we're working is easier than wearing blue light glasses 🤷 > > Switch it on to help ease 👀 strain: https://t.co/KjFAsE8blJ pic.twitter.com/nCubLboDaC > > — Microsoft Support (@MicrosoftHelps) October 20, 2025 But the GIF used in the post shows the Windows 10 Action Center. As you might know, Windows 11 doesn’t have an Action Center and instead uses a separate Quick Settings panel and a Notification Center. The alt text of the GIF reads: “Graphical depiction of turning on the night light setting on a Windows PC.” Apparently, a standard “Windows PC” is still one that runs Windows 10 according to this GIF! It’s currently unknown why MicrosoftHelps didn’t use Windows 11 for the illustration.
www.pcworld.com
November 19, 2025 at 3:15 AM
nothing annoys me more than getting locked out of my old email, finally finding the password, just for them to try to see if i’m actually me. my 12 year old stuff put random stuff so @MicrosoftHelps is probably going to reject my verification even thOUGH ITS MY OWN ACCOUNT 😭
November 20, 2024 at 6:58 AM
One of @Microsoft365's biggest influencers having a pretty poor support experience. SIX DAYS? Doesn't seem like @MicrosoftHelps... ¯\_(ツ)_/¯ #fail https://twitter.com/WonderLaura/status/1432686647804563458
November 19, 2024 at 7:09 PM
Hey @AgeOfEmpires @Microsoft @MicrosoftHelps, is there any way to turn off this button from appearing? AoE uses edge scrolling and this button appears whenever I mouse to the top or bottom of the screen. It kind of distracts from gameplay.
November 3, 2024 at 10:58 PM
@MicrosoftHelps #Windows10 update last night. Now it just hangs at the rotating dots. Multiple reboots, nothing. HELP!!!
December 12, 2024 at 4:01 PM
#FollowFriday @SuicidePrevAU @DrLynneKenney @MicrosoftHelps top Influencers this week! Have a great weekend :) >> http://bit.ly/_want_this_free
December 12, 2024 at 3:14 PM
#FollowFriday @MicrosoftHelps @aaronlaxton @unsplash top Influencers this week! Have a great weekend :) >> http://bit.ly/_want_this_free
December 12, 2024 at 8:14 AM
i was trying to recycle an old iPad for my kids but Apple insists on making it difficult #programmedobsolence.
It is locked on old ios9
I can t get the iPad connected to the facetime no skype....
Tanks @Apple and @MicrosoftHelps
https://discussions.apple.com/thread/251212685
FaceTime from iOS 9 to iOS 13.4 - Apple Community
discussions.apple.com
January 13, 2025 at 9:57 PM