If your techs need a flowchart to pick a work type, you've already lost. 8 categories max.

Clean list = faster tickets + better billing.

Comment "WORKTYPE" for the guide.

#MSPOwner #PSAOptimization #MSPGrowth

80% of tickets fall into 3 categories.

The other 44 work types are just confusion.

Simplify your list and watch billing accuracy go up.

Comment "SIMPLE" for the framework.

#MSPBusiness #PSAOptimization #ManagedServices