#PerformanceKPIs
Polk County is shaking up its long-standing contracts by exploring new custodial and substitute-teacher services, aiming for more transparency and better performance metrics.

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#FL #VendorTransparency #CitizenPortal #PerformanceKPIs #ContractReview
District plans RFI for custodial contract and RFP for substitute services as part of contract rebid review
Procurement staff recommended an RFI to survey the custodial market and an RFP for substitute‑teacher services; staff warned transitions could take 6–12 months and urged performance KPIs and clear procurement language to prevent vendor capture.
citizenportal.ai
February 27, 2026 at 7:29 PM