#PlanetDDSDown
🔴 Planet DDS is reporting a Major Outage since 15:35 UTC

"DentalXChange - Partner Service Incident Impacting Denticon & Cloud 9"

Affects: Eligibility and Claims (DentalXchange)

Live timeline → https://pingoru.io/providers/planet-dds/incidents/11955803

#PlanetDDS #PlanetDDSDown
September 28, 2026 at 3:41 PM
🟠 Planet DDS is reporting a Partial Outage since 15:17 UTC

"Denticon DPA is unavailable"

Affects: Practice Management

Live timeline → https://pingoru.io/providers/planet-dds/incidents/11734435

#PlanetDDS #PlanetDDSDown
September 25, 2026 at 3:24 PM
🔴 Planet DDS is reporting a Major Outage since 15:36 UTC

"Cloud 9 - Connect Two Way Messaging unavailable."

Affects: C9 Connect

Live timeline → https://pingoru.io/providers/planet-dds/incidents/10985496

#PlanetDDS #PlanetDDSDown
September 15, 2026 at 3:45 PM
🟠 Planet DDS is reporting a Partial Outage since 00:58 UTC

"Denticon login issues."

Affects: Practice Management, Patient Communication, Practice Analytics, +6 more

Live timeline → https://pingoru.io/providers/planet-dds/incidents/10690556

#PlanetDDS #PlanetDDSDown
September 12, 2026 at 1:04 AM
⚠️ Planet DDS is reporting a Incident since 14:20 UTC

"Cloud 9 performance issues"

Affects: Patient Portal

Live timeline → https://pingoru.io/providers/planet-dds/incidents/10167948

#PlanetDDS #PlanetDDSDown
September 4, 2026 at 2:26 PM
⚠️ Planet DDS is reporting a Incident since 18:18 UTC

"DentalXChange - Partner Service Degradation…"

Affects: Eligibility and Claims (DentalXchange), Eligibility & Claims

Live timeline → https://pingoru.io/providers/planet-dds/incidents/9943284

#PlanetDDS #PlanetDDSDown
September 1, 2026 at 6:29 PM
⚠️ Planet DDS is reporting a Incident since 13:05 UTC

"DentalXChange - Partner Service Degredation…"

Affects: Eligibility and Claims (DentalXchange), Eligibility & Claims

Live timeline → https://pingoru.io/providers/planet-dds/incidents/9941206

#PlanetDDS #PlanetDDSDown
September 1, 2026 at 1:16 PM
⚠️ Planet DDS is reporting a Incident since 16:02 UTC

"Internet wide Microsoft E-Mail outage."

Live timeline → https://pingoru.io/providers/planet-dds/incidents/8681574

#PlanetDDS #PlanetDDSDown
August 15, 2026 at 4:31 PM
⚠️ Planet DDS is reporting a Incident since 14:12 UTC

"Denticon - Health Monitor / X-chart unavailable."

Affects: Patient Facing Application

Live timeline → https://pingoru.io/providers/planet-dds/incidents/8681474

#PlanetDDS #PlanetDDSDown
August 15, 2026 at 2:17 PM
⚠️ Planet DDS is reporting a Incident since 13:38 UTC

"Denticon Slowness"

Affects: Practice Management

Live timeline → https://pingoru.io/providers/planet-dds/incidents/8608266

#PlanetDDS #PlanetDDSDown
August 14, 2026 at 1:45 PM
🟠 Planet DDS is reporting a Partial Outage since 15:59 UTC

"Downloads/Exports may be unavailable in Apteryx XVweb"

Affects: XVWeb Viewer

Live timeline → https://pingoru.io/providers/planet-dds/incidents/8533025

#PlanetDDS #PlanetDDSDown
August 13, 2026 at 4:05 PM
🟠 Planet DDS is reporting a Partial Outage since 13:20 UTC

"XV Web may be unavailable from some ISP's"

Affects: XVWeb Viewer, XVWeb (Single Sign On), XVWeb AI Integration

Live timeline → https://pingoru.io/providers/planet-dds/incidents/7865786

#PlanetDDS #PlanetDDSDown
August 4, 2026 at 1:26 PM
⚠️ Planet DDS is reporting a Incident since 21:54 UTC

"Denticon Subscription API - Degraded Performance"

Affects: API (Existing, New)

Live timeline → https://pingoru.io/providers/planet-dds/incidents/4902846

#PlanetDDS #PlanetDDSDown
Planet DDS: Denticon Subscription API - Degraded Performance — June 25, 2026 · Pingoru
Planet DDS incident on June 25, 2026: Recovery is in progress. We will continue to monitor. Started 9:54 PM UTC, resolved ongoing (● 10m). Affected: API (Existing, New).
pingoru.io
June 25, 2026 at 10:04 PM
⚠️ Planet DDS is reporting a Incident since 12:24 UTC

"Denticon - Degraded Performance"

Affects: Practice Management

Live timeline → https://pingoru.io/providers/planet-dds/incidents/4157999

#PlanetDDS #PlanetDDSDown
Planet DDS: Denticon - Degraded Performance — June 15, 2026 · Pingoru
Planet DDS incident on June 15, 2026: We are currently investigating degraded performance of Denticon - slow page loading. Started 12:24 PM UTC, resolved ongoing (● 9m). Affected: Practice Management.
pingoru.io
June 15, 2026 at 12:34 PM
⚠️ Planet DDS is reporting a Incident since 13:09 UTC

"Denticon - Degraded Performance"

Affects: Practice Management

Live timeline → https://pingoru.io/providers/planet-dds/incidents/3862597

#PlanetDDS #PlanetDDSDown
Planet DDS: Denticon - Degraded Performance — June 11, 2026 · Pingoru
Planet DDS incident on June 11, 2026: We are currently investigating degraded performance (slowness). Started 1:09 PM UTC, resolved ongoing (● 5m). Affected: Practice Management.
pingoru.io
June 11, 2026 at 1:15 PM
🟠 Planet DDS is reporting a Partial Outage since 13:42 UTC

"Incomplete Data Share"

Affects: Practice Analytics

Live timeline → https://pingoru.io/providers/planet-dds/incidents/3345730

#PlanetDDS #PlanetDDSDown
Planet DDS: Incomplete Data Share — June 4, 2026 · Pingoru
Planet DDS incident on June 4, 2026: Planet DDS experienced an issue impacting our Data Share service resulting in incomplete data being sent to some customers
pingoru.io
June 4, 2026 at 1:48 PM
🟠 Planet DDS is reporting a Partial Outage since 13:36 UTC

"Denticon - Azure Data Share Processing Delay"

Affects: Practice Analytics

Live timeline → https://pingoru.io/providers/planet-dds/incidents/2752272

#PlanetDDS #PlanetDDSDown
Planet DDS: Denticon - Azure Data Share Processing Delay — May 27, 2026 · Pingoru
Planet DDS incident on May 27, 2026: We are currently experiencing a delay in Data Share processing due to longer-than-expected execution times. Customers may not see updated da Started 1:36 PM UTC, resolved ongoing (● 7m). Affected: Practice Analytics.
pingoru.io
May 27, 2026 at 1:44 PM