#ProcessAnalysis
Visitors’ informal conservation learning: a customer journey design perspective | Open Access
Nijssen & Jansen
2697-2722 | DOI: 10.1080/13504622.2025.2557945

#conservationeducation #informallearning #customerjourney #customerexperience #wildlifepark #PROCESSanalysis

doi.org/10.1080/1350...
September 18, 2026 at 11:01 AM
Yay! I have my copies of ‘Trusted Knowledge in a digital and fragmented world of work’ in hardback and paperback (and ebook) via Amazon

#knowledgemanagement
#enterpriseinformationmanagement
#institutionalmemory
#documentmanagement
#metadata
#taxonomy
#processanalysis
July 4, 2024 at 4:25 PM
Visitors’ informal conservation learning: a customer journey design perspective | Open Access
Nijssen & Jansen
1-26 | DOI: 10.1080/13504622.2025.2557945

#conservationeducation #informallearning #customerjourney #customerexperience #wildlifepark #PROCESSanalysis

www.tandfonline.com/doi/full/10....
September 29, 2025 at 12:01 PM
March 24, 2025 at 9:39 AM