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Buncombe County's director warns that rushing into AI voice-agent solutions without state guidance could lead to serious governance and procurement risks.

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Buncombe director urges state guidance on county use of AI in social‑services operations
Director David Sweatt told the board the state has provided no guardrails or guidance for counties considering AI (voice agents and other vendor solutions) in DSS operations and suggested the county advocate for state‑level guidance before adopting such tools.
citizenportal.ai
October 27, 2026 at 5:48 PM
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July 27, 2026 at 1:20 AM
#GovTech #SurveillanceRegulation #ProcurementRisk
July 27, 2026 at 1:22 AM