Position:                                    Account Executive - Ticket Sales –  PanthersDepartment:                            Ticket SalesReporting Relationship:      Reports to the Director - Ticket SalesStatus:                                       Full-Time (Exempt) Job Summary:The Account Executive, Ticket Sales, is primarily responsible for selling personal seat licenses (PSLs) and group sales inventory throughout Bank of America Stadium for the @Panthers. We are seeking a highly motivated, enthusiastic seller who is looking to start a career in professional sports & entertainment. Primary Responsibilities: * Prospect, set appointments, execute face-to-face sales presentations, and close sales. * Conduct sales appointments both in the sales center and throughout the Charlotte area. * Sell a variety of ticketing products including: * PSLs and Season Tickets via outbound calls, emails, texts, and large account promotions. * Silver Club Level PSLs and Season Tickets. * Upgrades for current PSL Owners. * Single Game and Group Tickets. * Suite Club Memberships, Single Game Luxury Suites, Corporate Hospitality Packages, and Long-Term Luxury Suites. * Represent the organization at promotional events, charity functions, and speaking engagements. * Assist in planning and executing game day activities and special events (e.g., Select-A-Seat, FanFest, Chalk Talk). * Support department goals and objectives, including budgets and revenue targets. * Provide statistical data and reporting to the Sales Manager. * Oversee text platform communications (inbound and outbound). * Collaborate with other departments to ensure organizational success. * Perform additional duties as assigned by leadership.  Additional Responsibilities: * Deliver exceptional customer service through relationship building, account management, and proactive communication. * Coordinate with Premium Service, Ticket Operations, and Ticket Service Representatives to maintain accurate account records. * Implement enhancement programs to drive retention and satisfaction for full-season accounts. * Ensure quality standards for account maintenance are met or exceeded.  Minimum Qualifications * Prior sales experience required. * Passion for the sports and entertainment industry. * Must be able to work flexible, non-traditional hours including nights, weekends and holidays as needed. * Must pass pre-employment screenings.  Preferred Qualifications * Bachelor’s degree preferred. * Minimum one year of ticket sales experience.  Skills for Success * Excellent organizational skills and attention to detail. * Strong verbal and written communication abilities. * Ability to work under pressure while maintaining a positive attitude. * Team-oriented, reliable, and dependable. * Sound decision-making and independent judgment in a fast-paced environment. * Maintain confidentiality of sensitive information. * Uphold the character and values of the Tepper Sports & Entertainment brand. * Ability to multi-task and manage time effectively. * Ability to learn, adapt, and thrive in a competitive environment. * Must be able to operate is a professional manner. * Consultative, solutions-based approach to problem-solving. * Effective and persuasive communication skills.  Work EnvironmentThis position operates in a professional office environment and outside in a stadium facility. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. * Must be able to lift and carry up to 30 lbs. * Ability to remain sitting for up to 8 hours at a desk and computer. * Ability to remain standing/walking for up to 8 hours. * Ability to climb stairs.  The @Panthers are an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.

Position:                              Director – Ticket Sales – @PanthersDepartment:                      Ticket SalesReporting Relationship:  Reports to the Vice President of Ticket Sales, Service, & OperationsStatus:                                   Full-Time (Exempt) Job Summary:The Director of Ticket Sales for the @Panthers oversees the activities for full-time staff and seasonal project support sales staff to achieve department revenue and capacity goals through the sale of general and premium season tickets, group tickets, and individual game packages. Additionally, they will oversee the recruitment & development of the Sales Staff as well as the planning, training, and execution of strategic plans to meet and exceed sales and retention goals for @Panthers.  The incumbent is responsible for the day-to-day to management of our sales staff and will oversee all efforts regarding recruitment, hiring, training, ongoing development and growth for our representatives, renewals, specialized services program, and all related organizational projects. Primary Responsibilities:Ticket Sales: * Responsible for reaching budgeted ticketing and revenue goals. * Lead the recruiting, hiring, training and management of sales staff. * Ideate, strategize, and ultimately implement sales initiatives for the @Panthers. * Determine sales targets, develop pitch points, and assist in developing sales leads and campaigns.    * Oversee and track sales progress while aligning results with club objectives and goals. * Lead day-to-day planning and management of all sales programs, initiatives and events. * Continuously engage and support the sales staff through mentoring, training, and by providing ongoing feedback. *  Regularly conduct ongoing training and information sessions so that representatives can accurately pitch season ticket memberships, groups sales, etc. * Work across multiple internal departments to help execute initiatives and events and tie back to the sales team; align with marketing and partnerships to assist with specific campaigns. * Assist sales staff in achieving and maintaining high productivity and professionalism * Work with direct reports to create proper reporting & update process to be shared and communicated with department head. * Track sales activity and compensation reporting. * Set performance goals and assist with sales forecasting accordingly. * Meet and deliver sales presentations to key clients and assist sales reps with maintaining relationships and negotiating & closing deals. * Additional related duties as assigned.  Additional Responsibilities: * Work with other departments to improve communication and the fan experience. * Demonstrate a commitment to the support of department goals and objectives in all areas. * Willingness to assist with other departments as able. * Represent the organization at various events in a professional manner. * Participation and involvement in Game Day activities, promotions, and sales events. * Facilitate special projects as assigned.  Minimum Qualifications * 6+ years of ticketing & service experience at the collegiate or professional sports level. * At least 3 years in management or leadership role * Experience with Microsoft Dynamics CRM and Archtics systems. * Must have a valid US Driver’s license. * Must be able to work flexible, non-traditional hours including nights, weekends and holidays as needed. * Must pass pre-employment screens.  Skills for Success * Strong work ethic and attention to detail. * Strong verbal and written communication skills. * Problem solver and creative thinker with the ability to manage multiple projects simultaneously. * Decision maker, able to exercise independent judgement and discretion with integrity and accountability. * Superior customer service and leadership skills. * Works well within a collaborative, team-driven, and goal-based environment. * Works well under pressure while maintaining a positive attitude. * Must be a team player, reliable, and dependable with a can-do attitude. * Must maintain complete confidentiality of privileged, and/or sensitive information. * Must, at all times, display the character and values of the Tepper Sports & Entertainment brand. * The ability to prioritize workload to manage time and tasks.   Work Environment * This position operates in a professional office environment and outside in a stadium facility. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. * Must be able to lift and carry up to 30 lbs. * Ability to remain sitting for up to 8 hours at a desk and computer. * Ability to remain standing/walking for up to 8 hours. * Ability to climb stairs. The @Panthers are an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.

Position:                               Ticket Sales Account ExecutiveDepartment:                       Ticket SalesReporting Relationship:  Reports to the Ticket Sales ManagerStatus:                                   Full-Time (Exempt)Compensation:                   Salary plus commission Primary Responsibilities: * Selling Responsibilities:  * PSLs and Season Tickets through outbound sales calls, phone sales, emails, texts, and large account promotions * Silver Club Level PSLs and Season Tickets * Upgrading current PSL Owners through outbound and service calls * Single Game Tickets * Group Tickets * Additional Selling Responsibilities * Suite Club Memberships, Single Game Luxury Suites and Corporate Hospitality Packages * Long Term Luxury Suites through outbound sales calls and networking contacts. * Represent the @Panthers in various organizational promotions, charity functions, speaking engagements. * Assist (as needed) in the development, coordination, implementation of game day activities. * Committed to the support of department goals and objectives, such as budgets and sales goals. * Provide Sales Manager with necessary support/statistical data  Service Responsibilities: * Provide exceptional customer service to all clients, including relationship building, day to day operations, written correspondence, phone calls, account inquiries, appointment scheduling, follow up, etc. * Work with Premium Service, Ticket Operations, and Ticket Service Representatives to ensure all accounts are active, documented, and up-to-date on invoicing, contracts, renewals, etc. * Assist in determining and implementing enhancement programs for full season accounts to generate sales and member retention. * Ensure proper maintenance of full-season accounts is performed and current quality standards are met or exceeded.  Additional Responsibilities: * Assist in the overall success & meeting goals of the sales area of the Ticket Office * Administrative duties including filing, answering phones, and provide support to Ticketing Department * Assist with all functions of the Ticket Office including, but not limited to, ticket sales, phone calls, written correspondence, special promotions and programs, etc. * Other duties as assigned by Department Leadership * * * Fulfill various responsibilities by assisting other departments (as needed)  Minimum Qualifications * At least one year of ticket sales experience at the collegiate or professional level * Must be flexible and available to work evenings and/or weekends, nights, and holidays * Must pass pre-employment screens  Skills for Success * Excellent organizational skills and attention to detail * Strong verbal and written communication skills * Works well under pressure while maintaining a positive attitude * Must be a team player, reliable, and dependable * Ability to make sound decisions and exercise independent judgement and discretion with integrity and accountability, while working in a fast-paced, high-demand, and sometimes strenuous environment * Must maintain complete confidentiality of privileged, and/or sensitive information * Must, at all times, display the character and values of the Tepper Sports & Entertainment brand * Must be able to multi-task while managing time successfully  Physical Requirements * Sitting at desk and computer for long periods of time * Standing for extended periods of time * Must be able to lift 15 pounds at a time  Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Position: Inside Sales RepresentativeDepartment: Ticket SalesReporting Relationship: Manager, Inside SalesStatus: Temporary/Seasonal (Non-Exempt)Compensation: Hourly rate plus commissionDuration: 12 months  Job Summary:The Inside Sales Representative is…

Position:                                    Account Executive - Ticket Sales CLTFCDepartment:                           Ticket Office - SalesReporting Relationship:       Reports to Manager - Ticket SalesStatus:…