#ScalePadDown
⚠️ ScalePad is reporting an Incident since 16:24 UTC

"Lifecycle Manager (SaaS Management): Delayed data processing"

Affects: Lifecycle Manager

Live timeline → https://pingoru.io/providers/scalepad/incidents/12450783

#ScalePad #ScalePadDown
ScalePad: Lifecycle Manager (SaaS Management): Delayed data processing · October 30, 2026 · Pingoru
ScalePad incident on October 30, 2026: We have identified an issue where a large increase in incoming activity data has created a processing backlog for SaaS Management in Lifecyc Started 4:24 PM UTC, resolved ongoing (● 6m). Affected: Lifecycle Manager.
pingoru.io
October 30, 2026 at 4:31 PM
⚠️ ScalePad is reporting an Incident since 18:20 UTC

"LM: Degraded performance"

Affects: Lifecycle Manager

Live timeline → https://pingoru.io/providers/scalepad/incidents/12433516

#ScalePad #ScalePadDown
ScalePad: LM: Degraded performance · October 22, 2026 · Pingoru
ScalePad incident on October 22, 2026: We have identified an issue where our production database replica that serves some API endpoints has a delay in refreshing its data from the Started 6:20 PM UTC, resolved ongoing (● 6m). Affected: Lifecycle Manager.
pingoru.io
October 22, 2026 at 6:27 PM
⚠️ ScalePad is reporting a Incident since 15:19 UTC

"Backup Radar: Unable to collect ConnectWise Cloud Backup (Skykick) data."

Affects: Backup Radar

Live timeline → https://pingoru.io/providers/scalepad/incidents/12307916

#ScalePad #ScalePadDown
ScalePad: Backup Radar: Unable to collect ConnectWise Cloud Backup (Skykick) data. — October 19, 2026 · Pingoru
ScalePad incident on October 19, 2026: ConnectWise has currently disabled API access to its Cloud Backup (Skykick) service due to suspected unauthorized access to their infrastruc Started 3:19 PM UTC, resolved ongoing (● 6m). Affected: Backup Radar.
pingoru.io
October 19, 2026 at 3:25 PM
🟠 ScalePad is reporting a Partial Outage since 19:16 UTC

"Lifecycle Manager – Legacy app (app.scalepad.com) unavailable"

Affects: Lifecycle Manager

Live timeline → https://pingoru.io/providers/scalepad/incidents/12030887

#ScalePad #ScalePadDown
September 29, 2026 at 7:24 PM
🟠 ScalePad is reporting a Partial Outage since 17:30 UTC

"Login issues on multiple products"

Affects: Lifecycle Insights, Quoter

Live timeline → https://pingoru.io/providers/scalepad/incidents/11956099

#ScalePad #ScalePadDown
September 28, 2026 at 5:36 PM
🟠 ScalePad is reporting a Partial Outage since 15:12 UTC

"Schedule Reports & Hardware Reports can’t be created or sent"

Affects: Lifecycle Manager

Live timeline → https://pingoru.io/providers/scalepad/incidents/9051240

#ScalePad #ScalePadDown
August 20, 2026 at 3:22 PM
⚠️ ScalePad is reporting a Incident since 14:06 UTC

"Quoter: Multiple integrations stuck in a "queued" state"

Affects: Quoter

Live timeline → https://pingoru.io/providers/scalepad/incidents/8976618

#ScalePad #ScalePadDown
August 19, 2026 at 2:15 PM
🟠 ScalePad is reporting a Partial Outage since 12:47 UTC

"Administrator functions for ScalePad Hub"

Live timeline → https://pingoru.io/providers/scalepad/incidents/8902437

#ScalePad #ScalePadDown
August 18, 2026 at 12:57 PM
🟠 ScalePad is reporting a Partial Outage since 15:25 UTC

"Quoter: Email Delivery Issues to Microsoft Email Addresses"

Affects: Quoter

Live timeline → https://pingoru.io/providers/scalepad/incidents/8828226

#ScalePad #ScalePadDown
August 17, 2026 at 3:31 PM
⚠️ ScalePad is reporting a Incident since 19:13 UTC

"Degraded Performance Affecting ControlMap Access"

Affects: ControlMap

Live timeline → https://pingoru.io/providers/scalepad/incidents/8090525

#ScalePad #ScalePadDown
August 7, 2026 at 7:19 PM
⚠️ ScalePad is reporting a Incident since 17:10 UTC

"Lifecycle Manager - 1 Free LMX Client not applying LMX features"

Affects: Lifecycle Manager

Live timeline → https://pingoru.io/providers/scalepad/incidents/6979462

#ScalePad #ScalePadDown
July 23, 2026 at 5:17 PM
⚠️ ScalePad is reporting a Incident since 16:29 UTC

"Lifecycle Manager: Sync Delays"

Affects: Lifecycle Manager

Live timeline → https://pingoru.io/providers/scalepad/incidents/6231828

#ScalePad #ScalePadDown
July 13, 2026 at 4:39 PM
⚠️ ScalePad is reporting a Incident since 15:04 UTC

"Lifecycle Manager: degraded performance"

Affects: Lifecycle Manager

Live timeline → https://pingoru.io/providers/scalepad/incidents/4752189

#ScalePad #ScalePadDown
ScalePad: Lifecycle Manager: degraded performance — June 23, 2026 · Pingoru
ScalePad incident on June 23, 2026: We are experiencing degraded performance in Lifecycle Manager. An investigation is undergoing, Started 3:04 PM UTC, resolved ongoing (● 5m). Affected: Lifecycle Manager.
pingoru.io
June 23, 2026 at 3:09 PM
⚠️ ScalePad is reporting a Incident since 17:26 UTC

"Partner accounts are currently unable to view Agreement details from the agreements list page"

Affects: Lifecycle Manager

Live timeline → https://pingoru.io/providers/scalepad/incidents/4678069

#ScalePad #ScalePadDown
ScalePad: Partner accounts are currently unable to view Agreement details from the agreements list page — June 22, 2026 · Pingoru
ScalePad incident on June 22, 2026: Partner accounts are currently unable to view Agreement details from the agreements list page in Lifecycle Manager. We are working on a fix Started 5:26 PM UTC, resolved ongoing (● 10m). Affected: Lifecycle Manager.
pingoru.io
June 22, 2026 at 5:36 PM
⚠️ ScalePad is reporting a Incident since 16:58 UTC

"Contract / Agreement sync in Lifecycle Manager"

Affects: Lifecycle Manager

Live timeline → https://pingoru.io/providers/scalepad/incidents/4458065

#ScalePad #ScalePadDown
ScalePad: Contract / Agreement sync in Lifecycle Manager — June 19, 2026 · Pingoru
ScalePad incident on June 19, 2026: We are investigating an issue affecting contract and agreement data in Lifecycle Manager for some partners. Impacted users may see contracts Started 4:58 PM UTC, resolved ongoing (● 5m). Affected: Lifecycle Manager.
pingoru.io
June 19, 2026 at 5:04 PM
⚠️ ScalePad is reporting a Incident since 13:05 UTC

"Investigating Integration Sync Delays"

Affects: Quoter

Live timeline → https://pingoru.io/providers/scalepad/incidents/4383013

#ScalePad #ScalePadDown
ScalePad: Investigating Integration Sync Delays — June 18, 2026 · Pingoru
ScalePad incident on June 18, 2026: We are investigating reports of delayed integration pushes affecting some PSA integrations, including Autotask, ConnectWise, and Halo. We wi Started 1:05 PM UTC, resolved ongoing (● 6m). Affected: Quoter.
pingoru.io
June 18, 2026 at 1:12 PM
🟠 ScalePad is reporting a Partial Outage since 19:20 UTC

"Lifecycle Manager: Request failed errors on several pages."

Affects: Lifecycle Manager

Live timeline → https://pingoru.io/providers/scalepad/incidents/3346848

#ScalePad #ScalePadDown
ScalePad: Lifecycle Manager: Request failed errors on several pages. — June 4, 2026 · Pingoru
ScalePad incident on June 4, 2026: We are currently investigating an issue causing several features of Lifecycle Manager to return "Request failed" errors when accessed. We wi Started 7:20 PM UTC, resolved ongoing (● 7m). Affected: Lifecycle Manager.
pingoru.io
June 4, 2026 at 7:28 PM
⚠️ ScalePad is reporting a Incident since 19:43 UTC

"C360: Delayed Data Processing for North American Partners"

Affects: Cognition360

Live timeline → https://pingoru.io/providers/scalepad/incidents/2902103

#ScalePad #ScalePadDown
ScalePad: C360: Delayed Data Processing for North American Partners — May 29, 2026 · Pingoru
ScalePad incident on May 29, 2026: Cognition360 data processing is currently delayed for some North American partners due to an issue in the Azure West US region. The Azure is Started 7:43 PM UTC, resolved ongoing (● 7m). Affected: Cognition360.
pingoru.io
May 29, 2026 at 7:50 PM
🟠 ScalePad is reporting a Partial Outage since 15:55 UTC

"Workstation Assurance service request form"

Affects: Lifecycle Manager

Live timeline → https://pingoru.io/providers/scalepad/incidents/2826397

#ScalePad #ScalePadDown
ScalePad: Workstation Assurance service request form — May 28, 2026 · Pingoru
ScalePad incident on May 28, 2026: Our in-app Workstation Assurance service request form is currently not allowing submissions - we’ve identified the cause and are working urg Started 3:55 PM UTC, resolved ongoing (● 9m). Affected: Lifecycle Manager.
pingoru.io
May 28, 2026 at 4:05 PM
🔴 ScalePad is reporting a Major Outage since 14:13 UTC

"Service Unavailable - ControlMap [US]"

Affects: ControlMap

Live timeline → https://pingoru.io/providers/scalepad/incidents/2161059?utm_source=bluesky&utm_medium=social&utm_campaign=incident_alert

#ScalePad #ScalePadDown
ScalePad: Service Unavailable - ControlMap [US] — May 19, 2026 · Pingoru
ScalePad incident on May 19, 2026: We are currently investigating this issue. Started 2:13 PM UTC, resolved ongoing (● 6m). Affected: ControlMap.
pingoru.io
May 19, 2026 at 2:20 PM