The two-way integration syncs operations and finance data in near real time for accurate business insights ServiceTrade, Inc., the leading AI-powered field service management platform for commercial fire protection and mechanical contractors, announced the industry’s only native integration with Microsoft Dynamics 365 Business Central, strengthening its connected ecosystem across the full service lifecycle. The integration synchronizes [...] The post ServiceTrade Launches Industry’s First and Only Native Integration with Microsoft Dynamics 365 appeared first on SalesTech Star .

Recent shifts in the geopolitical order have created an urgent need for Europe to strengthen its strategic autonomy. This column discusses the economic security issues raised by services trade in the EU. These stem from insufficient market integration due to physical infrastructure constraints, regulatory barriers, and inadequate financial support. To tackle these, the authors call for a common industrial policy for services to boost competitiveness. This includes building an effective savings and investment union, coordinated public procurement, and an EU-scale financial services industry, including the digital euro.

ServiceTrade has bought agentic AI billing platform Mura to complete its order-to-cash automation for commercial fire and mechanical contractors.