Discover how Solidroad and Unwrap are revolutionizing customer support training by merging AI insights with targeted agent training solutions.

Solidroad is part of the winter 2025 cohort at Y Combinator, a Silicon Valley start-up accelerator. Read more: Dublin-founded Y Combinator start-up Solidroad picks up $6.5m

The company, which will receive $500,000 investment as part of programme, raised $1.2m earlier this year from a number of well-known Irish angel investors

Paul Gillin / SiliconANGLE: Solidroad, which uses AI to evaluate customer interactions with human and AI agents to find risk, skill gaps, and more, raised a $25M Series A led by Hedosophia  —  Solidroad Inc., a startup that develops software for use in training and coaching customer service agents, today said it has raised $25 million in an early-stage funding.

Working hard to create something insanely great is a really fun thing to do. It...

Increase CSAT without increasing cost with the AI QA & training platform that reviews 100% of your customer conversations. Generate individualized training simulations for human reps and refinement recommendations for AI agents.

Hiring has already begun and will continue ‘over the coming months’, founder Mark Hughes tells SiliconRepublic.com. Read more: Solidroad raises $25m as demand for QA product sparks fresh hiring

Join the event trusted by enterprise leaders for nearly two decades. VB Transform brings together the people building real enterprise AI strategy. Learn more Solidroad, an artificial intelligence startup that promises to solve one of customer service’s most persistent problems, has raised $6.5 million in seed funding to expand its platform that automatically trains customer service representatives and improves AI agents.

Solidroad, founded by Intercom alumni, raises $25M from Hedosophia to apply AI quality assurance to 100% of customer support interactions for clients including Ryanair and Crypto.com.

Solidroad lands $25M to bring AI to customer support interactions - SiliconANGLE

Solidroad, a Dublin, Ireland-based platform that allows CX teams to constantly improve their customer experience, raised $6.5m in seed funding

Connected Magazine Done deals: The big tech raises this month Charlie Taylor Tech Live News Solidroad LIVE Live News 05:00 ‘Capacity constraints’: Why Michael O’Leary cannot bend this crisis to Ryanair’s benefit 05:00 Developers eye €300k tax breaks in Drogheda’s Living City Zone 05:00 Done deals: The big tech raises this month 05:00 The Markets in Brief: Stark warning; BP chair overcomes backlash; airlines fall 05:00 Radio stations issue job loss warning over ‘crippling’ €1m levy

Connected Magazine Done deals: The big tech raises this month Charlie Taylor Tech Live News Solidroad LIVE Live News 05:00 ‘Capacity constraints’: Why Michael O’Leary cannot bend this crisis to Ryanair’s benefit 05:00 Developers eye €300k tax breaks in Drogheda’s Living City Zone 05:00 Done deals: The big tech raises this month 05:00 The Markets in Brief: Stark warning; BP chair overcomes backlash; airlines fall 05:00 Radio stations issue job loss warning over ‘crippling’ €1m levy

Markets Flutter suffers steep downgrade as US growth doubts mount Markets Markets audio Live News Flutter Fanduel Gambling LIVE Live News 15:03 Flutter suffers steep downgrade as US growth doubts mount 15:02 AI startup Solidroad raises €21.4m after ‘breakout year’ of revenue growth 15:00 Ulysses secures €39m as a16z backs Irish-founded mission to transform ocean monitoring 14:58 Tara Mines cuts losses in first full year after restart 14:57 Stellantis, Microsoft sign five-year partnership for AI push

LIVE Live News 15:03 Flutter suffers steep downgrade as US growth doubts mount 15:02 AI startup Solidroad raises €21.4m after ‘breakout year’ of revenue growth 15:00 Ulysses secures €39m as a16z backs Irish-founded mission to transform ocean monitoring 14:58 Tara Mines cuts losses in first full year after restart 14:57 Stellantis, Microsoft sign five-year partnership for AI push

LIVE Live News 15:03 Flutter suffers steep downgrade as US growth doubts mount 15:02 AI startup Solidroad raises €21.4m after ‘breakout year’ of revenue growth 15:00 Ulysses secures €39m as a16z backs Irish-founded mission to transform ocean monitoring 14:58 Tara Mines cuts losses in first full year after restart 14:57 Stellantis, Microsoft sign five-year partnership for AI push

15:03 Markets Flutter suffers steep downgrade as US growth doubts mount Citi has slashed its price target for Flutter by more than half and downgraded the... Vish Gain 15:02 Tech AI startup Solidroad raises €21.4m after ‘breakout year’ of revenue growth Solidroad, an AI-powered platform for hiring, onboarding and training of customer-facing... Charlie Taylor 15:00 Innovation Ulysses secures €39m as a16z backs Irish-founded mission to transform ocean monitoring Ulysses, an Irish co-founded but San Francisco-based startup that is developing underwater... Charlie Taylor 14:58 Companies Tara Mines cuts losses in first full year after restart Tara Mines, one of Europe’s largest zinc mines, reduced its pre-tax losses... Alice O'Leary 14:57 LIVE NEWS Stellantis, Microsoft sign five-year partnership for AI push Stellantis and ​Microsoft said on Thursday they agreed to a five‑year strategic... 14:49 Banking Bank of Ireland plans to delist from London stock exchange Bank of Ireland is seeking to cancel its listing on the London stock exchange, a... Donal MacNamee 14:45 LIVE NEWS US weekly jobless claims decline as labour market remains stable The number of Americans filing claims for unemployment benefits fell last week, suggesting... Load More

LIVE Live News 15:03 Flutter suffers steep downgrade as US growth doubts mount 15:02 AI startup Solidroad raises €21.4m after ‘breakout year’ of revenue growth 15:00 Ulysses secures €39m as a16z backs Irish-founded mission to transform ocean monitoring 14:58 Tara Mines cuts losses in first full year after restart 14:57 Stellantis, Microsoft sign five-year partnership for AI push