#VulnerableCustomers
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malguk.bsky.social
🎙️ Natalie Bunyer's idea for how the unintended negative consequences of Buy-Now-Pay-Later Regulation can be avoided: www.linkedin.com/feed/update/...
www.malg.org.uk/podcast or wherever you get your podcasts.
#BNPL #AccesstoCredit #AlternativeLending #RetailLending #LoanSharks #VulnerableCustomers
#bnpl #accesstocredit #alternativelending #retaillending #loansharks #vulnerablecustomers | Money Advice Liaison Group Ltd
🎙️ Natalie Bunyer FCICM's big idea for how the unintended negative consequences of Buy-Now-Pay-Later Regulation can be avoided. 🎙️ Listen at www.malg.org.uk/podcast or wherever you get your podcasts...
www.linkedin.com
October 16, 2025 at 3:22 PM
tetralogical.com
Vulnerability, like disability, can be permanent, temporary, or situational.

The FCA expects financial services to be accessible and not cause unintentional "harm" to vulnerable customers.

Henny Swan explains:

tetralogical.com/blog/2026/09...

#FinancialServices #ConsumerDuty #VulnerableCustomers
Financial Conduct Authority guidance on supporting vulnerable people - TetraLogical
If you work in financial services, you may be familiar with the UK Financial Conduct Authority's (FCA) FG21/1 Guidance for Vulnerable Customers which outlines what organisations should do to support v...
tetralogical.com
September 11, 2026 at 1:33 PM
elmerpalace.bsky.social
Virgin Media fined £23.8m for putting vulnerable customers at risk

#TelecommiunicationIndustry #VirginMedia #Fined #VulnerableCustomers #TheGuardian

www.theguardian.com/media/2025/d...
Virgin Media fined £23.8m for putting vulnerable customers at risk
Company failed to protect thousands of people switching from analogue to digital landline, Ofcom rules
www.theguardian.com
December 1, 2025 at 9:07 AM
nicolajanesharp.bsky.social
This new role very much sets the standard when it comes to ensuring that banking responses to #VulnerableCustomers are informed by lived experience, as highlighted by the recent Financial Conduct Authority vulnerability review.
April 16, 2025 at 6:08 PM
morganash.bsky.social
This shows how MARS (the MorganAsh Resilience System) makes a material difference. People who would be denied financial services get them; firms are able to do more business - and safer business. #vulnerablecustomers #fca #consumerduty

theintermediary.co.uk/2024/11/cloc...
Clocktower Support adopts MorganAsh's 'MARS' - The Intermediary - Latest UK mortgage news
Clocktower Support has adopted the MorganAsh Resilience System (MARS) to enhance financial inclusion for its vulnerable customers.
theintermediary.co.uk
November 26, 2024 at 3:42 PM