Air to Ground Message:

LIRF KDEN 04 164122 CUSTOMERS VERY UPSET NO WIFI NO MOVIES CANNOT CONNECT TO XXXXXX APP

Area: Rotterdam, Netherlands
Type: Boeing 787-9
A: #a83cbfc629d
F: #f6525d513c3

Air to Ground Message:

FYI WE HAVE A SATCOM EICAS MESSAGE. CHECKLIST SAYS SATCOM INOP WE LOOKED AT TABLES AND LOOKED OK FOR THIS ROUTE WITH NO SATCOM DO U AGREE

Area: Newcastle, UK
Type: Boeing 787-9
A: #a83cbfc629d
F: #feaed5c28b5

Air to Ground Message:

Fyi we have a satcom EICAS message. Checklist says satcom inop we looked at tables and looked ok for this route with no satcom do u agree

Area: Newcastle, UK
Type: Boeing 787-9
A: #a83cbfc629d
F: #feaed5c28b5

Air to Ground Message:

Lirf kden 04 164122 customers very upset no wifi no movies cannot connect to XXXXXX app

Area: Rotterdam, Netherlands
Type: Boeing 787-9
A: #a83cbfc629d
F: #f6525d513c3