New release expands AI actions, streamlines ticketing and omnichannel insights to help support teams resolve issues more efficiently...

Syncfusion launched BoldDesk AI 2.0 on July 21, 2026 with a feature that enterprise support teams have been asking for: the ability to plug their own AI tools directly into the platform rather than r…

BoldDesk Chat SDK makes it effortless to embed a fully functional Chat Widget directly into your mobile application. With this integration, your end-users can seamlessly connect with support agents an [...] Changelog excerpt: BoldDesk now offers an In-App Chat SDK for Flutter and React Native, enabling you to seamlessly embed live customer support directly inside your mobile applications. With this SDK, you can deliver the full BoldDesk chat experience within your app — keeping users engaged without redirecting them to external browsers or platforms. ##### Real-Time In-App Messaging Enable instant communication between users and support agents directly within your application. ##### Built-In Theme Support Support[...]

The BoldDesk Mobile Support SDK enables you to integrate a fully functional help center directly into your mobile application. This allows end-users to access support tickets and Knowledge Base (KB) a [...] Changelog excerpt: - BoldDesk Mobile Support SDK, which allows seamless integration of Knowledge Base (KB) and Ticketing modules into your mobile applications. You can now embed BoldDesk support features directly into your Android app with customizable themes, JWT-based authentication, and push notifications. ##### Key Features: **Knowledge Base (KB) Module**– Browse articles directly in the app. **Ticket Module**– Create and track support tickets. **Authentication**– Secure login using backend-generated tokens.[...]

The BoldDesk Mobile Support SDK enables you to integrate a fully functional help center directly into your mobile application. This allows end-users to access support tickets and Knowledge Base (KB) a [...] Changelog excerpt: - BoldDesk Mobile Support SDK, which allows seamless integration of Knowledge Base (KB) and Ticketing modules into your mobile applications. You can now embed BoldDesk support features directly into your Android app with customizable themes, JWT-based authentication, and push notifications. ##### Key Features: **Knowledge Base (KB) Module**– Browse articles directly in the app. **Ticket Module**– Create and track support tickets. **Authentication**– Secure login using backend-generated tokens.[...]

Boost your support with BoldDesk AI customer service software. Get an enterprise-grade help desk, live chat & knowledge base all at an unbeatable price.

Boost your support with BoldDesk AI customer service software. Get an enterprise-grade help desk, live chat & knowledge base all at an unbeatable price.

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Achieve inbox zero for support teams with proven strategies to reduce ticket backlogs, streamline customer emails, prevent burnout, and scale support with a help desk.