In this episode of Journey to Purpose, Pippa is joined by Dee Dee Fisher — communications expert, founder of Discover Response, and one of those rare people who has spent 30 years building a career around the one thing most of us get completely wrong. Dee Dee grew up in rural Idaho, pivoted from psychology when her advisor told her she'd never be a therapist (too direct, too fast — his words), and ended up teaching Fortune 500 executives in Phoenix how to actually communicate. She created a nutraceutical product, pitched it to Oprah, got featured in a Darden Business School entrepreneurship book, and eventually built her own practice around a deceptively simple framework: Compassion, Process, Learning. She also got Scrum certified — and realised she'd been running Scrum communications intuitively for years. This is a warm, funny, and quietly profound conversation. The kind that makes you rethink how you talk to your boss, your partner, your kids — and yourself. Pippa and Dee Dee explore: - Leaving Idaho with a communications degree and no clear plan — and why that turned out to be exactly right - Why Dee Dee's professor told her she couldn't be a therapist — and the advisor who changed her career in one conversation - The little old lady in the car: why we always make up the worst thing first, and how to train yourself out of it - Compassion, Process, Learning — the three-part framework that underpins every difficult conversation - Why asking "why?" is the single most powerful communication tool most people never use - Getting Scrum certified and realising she'd been running agile communications without a formula all along - The 14-year-old girl who worked out mid-lecture that she could never be bullied again — and what that moment looked like - Betrayal, narcissism and gaslighting: why the second foul is always the one that gets called - Social emotional learning in California schools — and what happens when we teach children to ask questions instead of just follow instructions - No intense conversations after 9:30 — and other household rules that actually work - Why driving kids somewhere is still the best communication tool a parent has A conversation about the one skill that underpins everything — and why "just communicate better" is useless advice without a process to back it up. Connect with Dee Dee Fisher: 💼 https://www.linkedin.com/in/deedee-fisher/ 📸 https://www.instagram.com/deedee.fisher/