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EFTA01726603 | EFTA01726654 DUPLICATE COPY an Page 2 of 9 tra Payments: Your monthly statement is payable in full upon receipt. Payments must be In U.S. Dollars and drawn on a bank located in the US and (except for electronic payments) placed in the enclosed envelope with the remittance stub and the account number incficated on your check. Do not send cash. Payments received after 12:00 noon or on weekends cc holidays may not be credited until the next business day. Please do not send post-dated checks. They will be deposited upon receipt. If payment is made at any other location, there may be a delay in processing. We reserve the right to process checks electronically, at first presentment and any re-presentments, by transmitting the amount of the diedi, routing number, account number and check serial number to your financial institution. Your checking account may be debited, as soon, the same day we receive your payment. If we can not collect the funds electronically at first presentment, we mayissue a draft against your account for the amount of the check. Authorization for Electronic Payments: By using the American Express pay By Computer Pay By Phone or any other American Express electronic payment service, you will be authorizing American Express to initiate an electronic debit to the financial account you specify in the amount you request To use Pay By Computer, please visit us at vwnv.americanexpress.com. Lost or Stolen Card: If the Card is lost or stolen in the United States, contact us immethatety at 1-800-992-3404. Outside the U.S., contact the nearest America, Express Travel Service Office or call us colect at 336-393.1111. You are fully protected asanst .any fraudulent use of the Card when you notify American Express before it is fraudulently used. Your maximum liability is $50 should you fail to r ort its loss or theft. Charge Card and Statement Information: The annual fee is $395.00 for the Basic Platinum Card. The annual tee for the Additional Platinum Card is $175.00and fcr each Additional Gold Card on the Platinum Card account the annual fee is $4500. Renewal Cards are issued every three years. If the Card you carry is damaged, you may have it replaced sooner by calling Customer Service. The $5 annual subscription lee for Departures magazine is included in the annual fee for your Platinum Card membership. If you do not wish to receive Departures magaz.ne, please call 1.877.5093993, Monday through Friday, 9am - 5pm EST. You may discontinue your Membership by calling Customer Service. Be sure to keep your copy of the charge slips for companson to your billed charges. The Statement Closing Date is the last date that charges and credits are processed to appear on the statement. Your account will be Past Duo it payment for your previous month's statement was received after the dosing date. To keep your account current, pay by the payment due date shown cn your statement Billing Rights Summary: In Case of Errors or Questions About Your Bill: If you think your bill is wrong, or if you need more information about a transaction which appears on your statement, write or cal the Customer Service department as indicated on your paper statement, or click on the Customer Service link online. We must hear from you no later than 60 days after wo sent you the first bill on which the error or problem appeared. Although you may telephone us, de:rig so will not preserve your rights. What We Need From You When You Have A Billing inquiry: 1. Your name and account number; 2. The dollar amount of the suspected error; 3. Descrtte the error and explain,if you can, why you believe there is an error. It you need more information, describe the item you are unsure about. You do not have to pay any amount in question while wo aro investigating, but you are still obligated to pay the parts of your bill that aro not in question. While we investigate your inquiry, we cannot report you as delinquent or take any action to collect the amount in question. Please retain any receipts pertinent to your claim. Special Rules For Charge Card Purchases: If you have a problem with the quality of goods or services that you purchased with the Card, and you have tried in good faith to correct the problem with the merchant, you may not have to pay the remaining amount due on the goods or services. You have this protection only when the purchase pace was more Phan $50 and the purchase was made in your home state or within l CO miles of your marling address. (If we own or operate the merchant, or if we mailed you the advertisement for the properly or services, all purchases are covered regarrlecs of amount or location of purchase.) in Case of Errors or Questions About Your Electronic Transfers: Please contact us by deicing on the Customer Service Link online at www.americanexpress.com, or you can cal us at 1-800.1PAY-AXP for Pay By Phone and Pay By Computer issues, or 1-800-CASH-NOW for Express Cash and automatic payment issues. You can also write to the Express Cash Operations address indicated on your statement. II you think your statement, receipt, or transaction is wrong, please contact us as soon as possible. We must hear from you no later than 60 days after we sent you the FIRST statement on which the problem or erre' appeared When contacting us: 1. Tell us your name and account number; 2. Provide the dollar amount of the suspected error; 3. Describe the error or the transfer you are unsure of, and explain as clearly as you can why you believe there is an error or whyyou need more information. we will investigate your complaint and correct any error promptly. If we take more than 10 business days to do this, we will credit your account for the amount you think is in error, so that you will have use of the money during the time Makes us to complete our investigation. Credit Balance: II a credit balance (designated Nals) is shown on this statement, t represents money owed to you. You may make charges against the credit balance or request a refund. Requests for refunds should be made in writing to the Refund Unit at the Customer Service address indicated on your paper statement, or dick on the Customer Service hat online. If you do not make sufficient charges against the credit balance or request a refund, we will, within 30 days after expiration Of the dx-month period fdlowing thedate of the first statement indicatingthe credit balance, issue a ahem& to you for the credit balance in your account if the amount is $1.00 or more. Important Notice to North Dakota Residents: If an account is past due fortwo or more billing cycles, elate payment fee of 1.75% of all past due amounts will be added. To Pay By Phone 1400472-9297 Customer Service, Lost or Stolen Card and all other services 1400.525-3355 24 hoursfl days Car Rental Loss and Damage Insurance 1-800-338-1670 Hearing Impaired (9am-5pm EST) Mr 1.800-221-9950 FAX: 14:04954090 In NY: 1-800-522-1897 Travel Emergency and Worldwide Personal Assistance and Fine Dining 1-800-345-AMEX Platinum Card Travel Service and Fine Hotels, Resorts & Spas 1-800443-7672 Platinum Card By Invitation Only 1-800-321-RSVP Correspondence Customer Service P.O. Box 782Z C.S Ft. Lauderdale, FL 33329-7825 Express Cash Operations P.O. Box 297815 Ft. Lauderdale, FL 33329.7815 Payments P.O. BOX 2855 NEW YORK NY 10116-2855 Change of Address if correct an front do not use Nano Company Name 'Street Address Stato rpCode Area Gotha and Homo Phone kea Code and Work Phone Email Providing your email address to American Express will enab!e you to receive special offers, suited to your needs. immil EFTA01726654
March 8, 2026 at 6:08 AM