Peter Fox discussed deriving detailed data from a small group of folks to understand the use case sounds like contextual inquiry #nfais15

@dwhly #nfais15 digital annotation is addressable

Looking forward to the next session with our own Mark Jacobson @DeltaThink and of course @drs1969 (who is always fun!) #nfais15

No pressure Mark! #nfais15 http://t.co/k7DveGL64H

Over the years more clients asked for features & functions in terms of what the "tech giants" did as a matter of course @DeltaThink #nfais15

personalized workflow construction? https://itunes.apple.com/us/app/if-by-ifttt/id660944635?mt=8 ? #nfais15 app mentioned by Jacobson

Love seeing the video of JSTOR getting quick high-value user input in prototyping! @abhumphreys #nfais15

@abhumphreys #nfais15 AMEN! re:deep listening - MUST leave your biases @ the door, listen, infer, & prompt to validate/invalidate perception

@kariek shout out to @NEJM for great presentation and use of multimedia on their website! #nfais15