Does your dog bark out the window? How often do you reward them when there are no people or dogs outside for good window behavior? Looking outside? Looking away from the window? Moving away from the window? Lying down by the window? #neoreactivedogs #reactivedogs #rewardbasedtraining #rewardbehavior

A friend recently said to me, "Organizations do exactly what they're measured and rewarded to do." His company says it's "customer first." His board and CEO measures and rewards volume and revenue. Guess which one his ops team actually works on.

#CEO #Leadership #CX

tinyurl.com/rewardbehavior