The Strategic Decision Every Operator Must Make To Hire or Outsource?A Limo Operator’s Guide to Dispatch Economics Adding an in-house dispatcher seems like the natural way to grow. But the full cost—salary, benefits, overtime, training, and software—is often 80% higher than you think. Before you make an expensive hiring decision, let’s compare the real costs and capabilities of an in-house employee versus a specialist outsourced dispatch team like Saztech Solutions.