Had some great support chats in the last few weeks.

It's halarious on how bad user support has become and nobody really cares...

www.der-knob.de/index.php?me...

#blog #supportHell #aiSupport

I waited another week. When contacted @ProjectFi support again I asked for a replacement phone. They said no. I was told to wait for an email. I've been in this #SupportHell ever since. Now I'm stuck with this expensive brick of plastic and glass that used to make calls. (11/12)

Here's the link for details on the $15 @Sprint plan that has unlimited talk/text/data that I mentioned in my tweet thread. http://newsroom.sprint.com/best-time-to-switch-to-sprint-ever-try-sprints-great-network-get-unlimited-for-15-per-month-per-line.htm @ProjectFi #SupportHell...

Currently in #SupportHell where I'm trying to do something but I keep getting HTTP 429 errors due to some stuck DDOS protection, and all the support person keeps doing is sending me to KB articles on how to use their website or how the clear my browser cache. This isn't going to end well, is it?

Oculus pulled a purchased game from my library but was not able to refund it. Trying to get my paid game back in the library for 3 days now. Impossible to find a competent support person at that can fix the entitlement issue.

#Meta #WorstSupportEver #SupportHell

When your technical IQ is 150 but the helpdesk flowchart is written for a sponge.
#HowNotToService #SupportHell #CertifiedFrustration #mramsnl