Denis Kataev
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theevoq.com
Denis Kataev
@theevoq.com
Your candidate didn't ghost you. They ghosted the silence.

How long do candidates wait for news after an interview?

#Recruiting #SmallBusinessTips

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October 28, 2026 at 6:50 PM
Your tech found a 15-year-old furnace. Then nobody said a word.

What happens to the old equipment your techs find?

#HVAC #Automation

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October 28, 2026 at 2:40 PM
Botox clients don't forget to rebook.

When do your clients usually come back?

#MedSpa #SmallBusiness

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October 27, 2026 at 10:40 PM
Your client left at renewal. Not because of price.

When do your clients hear from you, besides the bill?

#InsuranceAgent #CustomerExperience

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October 27, 2026 at 6:50 PM
Your salespeople follow up for 3 days. Buyers decide in 30.

How long do you follow up with a lead?

#CarDealership #BusinessOwner

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October 27, 2026 at 2:50 PM
Your roofing estimate didn't lose to a cheaper roofer. It lost to a spouse who never met you.

Who makes the final call on your estimates?

#Roofing #BusinessAutomation

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October 26, 2026 at 10:40 PM
Your patient bought her contacts online at 11 PM on a Sunday.

Where do your patients buy their contacts?

#Optometrist #Entrepreneur

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October 26, 2026 at 7:00 PM
She can drive. She still failed the road test.

Where do your students fail most?

#DrivingSchool #SmallBusinessTips

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October 26, 2026 at 3:00 PM
Parents don't switch daycares because of the price.

What do parents ask you most at pickup?

#Daycare #Automation

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October 25, 2026 at 10:40 PM
Why do cleaning clients really cancel? Not because the house wasn't clean.

What makes your clients cancel?

#CleaningBusiness #SmallBusiness

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October 25, 2026 at 6:40 PM
The quote said 2 bedrooms. Nobody mentioned the garage.

What's the worst surprise you found on moving day?

#MovingCompany #CustomerExperience

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October 25, 2026 at 2:50 PM
A couple asked if June 14 is free. You answered two days later. They'd already booked.

How fast do you answer a date inquiry?

#WeddingVenue #BusinessOwner

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October 24, 2026 at 10:40 PM
“What's the WiFi password?” Your front desk hears it 600 times a year.

What do your guests ask most?

#SmallHotel #BusinessAutomation

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October 24, 2026 at 7:00 PM
Many patients stop after visit 4. Their pain doesn't.

Do you book the whole plan at the first visit?

#PhysicalTherapy #Entrepreneur

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October 24, 2026 at 2:50 PM
Your front desk spends 2 hours a day answering “is this normal?”

What does your front desk hear most?

#Veterinarian #SmallBusinessTips

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October 23, 2026 at 11:00 PM
It's March. You've sent “please send your documents” 200 times.

How many times do you chase documents per client?

#Accountant #Automation

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October 23, 2026 at 7:00 PM
A buyer messaged you at 9:47 PM. Another agent answered at 9:48.

How fast do you reply to a new lead?

#RealEstate #SmallBusiness

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October 23, 2026 at 2:40 PM
You're under a sink. Your phone rings. That's a $400 emergency, and in one minute it calls someone else.

When do you miss the most calls?

#Plumber #CustomerExperience

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October 22, 2026 at 10:50 PM
Members don't quit the day they cancel.

After how many missed days would you reach out?

#GymOwner #BusinessOwner

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October 22, 2026 at 7:00 PM
Charging every client a deposit is costing you your best ones.

Do you take deposits from everyone?

#HairSalon #BusinessAutomation

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October 22, 2026 at 2:50 PM
Why do customers say no to repairs they actually need?

Do you send customers videos of the problem?

#AutoRepair #Entrepreneur

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October 21, 2026 at 10:50 PM
Stop asking guests to reply YES.

YES or a number: what do your guests reply?

#Restaurant #SmallBusinessTips

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October 21, 2026 at 6:50 PM
This one email costs your law firm over $23,000 a year: “Any update on my case?”

How many “any update?” calls do you get a week?

#LawFirm #Automation

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October 21, 2026 at 10:05 AM
Short form video traffic is fully automated. 10 clips a day on one project, built and published without me. One hit 100k views in three days. Lesson: learn to generate free traffic first, then build the product. Most of us do it backwards.
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#ai #automation #video #growth
September 20, 2026 at 3:12 PM
Short form video automation rolled out to every project. Views up across all of them, no breakout hit yet. A rising baseline on separate accounts proves more than one viral clip. It isolates the variable. Algorithms need volume first.
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#ai #automation #video #growth
September 13, 2026 at 1:04 PM