Tellex | Healthcare feedback intelligence
@tellex.ai
Healthcare feedback intelligence. We read what patients, staff and families say publicly and match it to the clinician, facility and system. tellex.ai
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Patients disagree about almost everything in healthcare. Except the bill.
Medical billing scores 1.75 out of 5 nationally. Not one state in the lower 48 reaches 2. California tops the table at 1.87.
In every state, billing scores well below overall care.
Medical billing scores 1.75 out of 5 nationally. Not one state in the lower 48 reaches 2. California tops the table at 1.87.
In every state, billing scores well below overall care.
“…that goodwill tends to disappear when the bill arrives.” Medical Economics on our billing brief, and what it means for practices.
Link: www.medicaleconomics.com/view/patient...
Link: www.medicaleconomics.com/view/patient...
Patients like their care, but they say billing is a disaster | Medical Economics
No U.S. state scores even 2 out of 5 on patient sentiment about billing
www.medicaleconomics.com
October 8, 2026 at 9:38 AM
“…that goodwill tends to disappear when the bill arrives.” Medical Economics on our billing brief, and what it means for practices.
Link: www.medicaleconomics.com/view/patient...
Link: www.medicaleconomics.com/view/patient...
Patients disagree about almost everything in healthcare. Except the bill.
Medical billing scores 1.75 out of 5 nationally. Not one state in the lower 48 reaches 2. California tops the table at 1.87.
In every state, billing scores well below overall care.
Medical billing scores 1.75 out of 5 nationally. Not one state in the lower 48 reaches 2. California tops the table at 1.87.
In every state, billing scores well below overall care.
October 6, 2026 at 11:56 AM
Patients disagree about almost everything in healthcare. Except the bill.
Medical billing scores 1.75 out of 5 nationally. Not one state in the lower 48 reaches 2. California tops the table at 1.87.
In every state, billing scores well below overall care.
Medical billing scores 1.75 out of 5 nationally. Not one state in the lower 48 reaches 2. California tops the table at 1.87.
In every state, billing scores well below overall care.
Online patient feedback is self-selected and emotional. True of any single account. Much less true when 300 patients independently describe the same unreturned phone calls at one hospital.
Check out what 40 million patient accounts of healthcare look like.
tellex.ai/briefs/001-m...
Check out what 40 million patient accounts of healthcare look like.
tellex.ai/briefs/001-m...
October 4, 2026 at 11:12 AM
Online patient feedback is self-selected and emotional. True of any single account. Much less true when 300 patients independently describe the same unreturned phone calls at one hospital.
Check out what 40 million patient accounts of healthcare look like.
tellex.ai/briefs/001-m...
Check out what 40 million patient accounts of healthcare look like.
tellex.ai/briefs/001-m...
Almost everything American healthcare officially knows about patient experience comes from one family of surveys: HCAHPS and CAHPS, which shape hospital Star Ratings and part of Medicare reimbursement.
Important — but it’s slow, and it averages the clinician away.
tellex.ai/briefs/000-t...
Important — but it’s slow, and it averages the clinician away.
tellex.ai/briefs/000-t...
The survey behind the score — and its blind spots
A primer on CAHPS and HCAHPS — where the surveys that steer Star Ratings and reimbursement came from, what they measure well, and the blind spots they were never designed to cover.
tellex.ai
October 3, 2026 at 5:21 PM
Almost everything American healthcare officially knows about patient experience comes from one family of surveys: HCAHPS and CAHPS, which shape hospital Star Ratings and part of Medicare reimbursement.
Important — but it’s slow, and it averages the clinician away.
tellex.ai/briefs/000-t...
Important — but it’s slow, and it averages the clinician away.
tellex.ai/briefs/000-t...
Patients publish their experience of healthcare faster than any survey can ask.
Tellex reads it: 148 million observations from reviews, forums and comment threads, each matched to the clinician or facility it describes and scored across 16 aspects of care.
tellex.ai
Tellex reads it: 148 million observations from reviews, forums and comment threads, each matched to the clinician or facility it describes and scored across 16 aspects of care.
tellex.ai
Tellex — Healthcare Feedback Intelligence
We read every public patient, staff, and family voice across the web and resolve it to the clinician, the facility, and the system. Not a survey sample.
tellex.ai
October 3, 2026 at 8:21 AM
Patients publish their experience of healthcare faster than any survey can ask.
Tellex reads it: 148 million observations from reviews, forums and comment threads, each matched to the clinician or facility it describes and scored across 16 aspects of care.
tellex.ai
Tellex reads it: 148 million observations from reviews, forums and comment threads, each matched to the clinician or facility it describes and scored across 16 aspects of care.
tellex.ai