#Boston311 #311Wrapped #CityServices

Have you ever wondered what happens after you report a pothole or a missed trash pickup? Join us on Wednesday, March 11 (3/11) at the Mattapan Branch of the BPL for our inaugural 311 Day celebration. This is your chance to meet the people behind the phones and the apps. #311Day #Boston311

I reported to @boston311.bsky.social , not that anything will happen!

You called. We answered. 🎧
260,000+ calls answered
300,000+ total requests citywide
14 seconds to reach a live agent
Support in 12+ languages, 24/7

From calls to app requests, you helped shape a better Boston this year. 💙
#Boston311 #311Wrapped #CityServices

Great analysis of @311.boston.gov of bike lane block reports. Surprise! They are never addressed. Excellent point that these are road hazards not simply illegal parking

Bike lane issues need their own category with more responsiveness

jhreczuck.github.io/boston311-da...

25 minutes on a Wednesday morning. From Roxbury, to the Public Garden, to Gov’t Center, drivers do what ever they want at the expense of everyone else and never face any consequence in Boston @boston.gov @mayorwu.boston.gov @mass.streetsblog.org @boston311.bsky.social @bostoncitycouncil.bsky.social

💚 Join us for a Day in the Life of a Northeastern Co-op working at Boston City Hall!

From coffee runs to special events, we hope you enjoy a glimpse into our everyday lives! 💫

#Boston #BostonSOTC #Boston311 #NortheasternUniversity #NortheasternUniversityCoops #Coops #likehusky

Boston 311 is hiring! We're seeking passionate individuals to answer calls, mediate concerns, and champion constituent needs, driving forward a more inclusive and responsive Boston.

#Boston #Boston311 #Hiring #Jobs #BostonJobs #Calltaker #CustomerService #ConstituentRelations

Have you ever wondered what happens after you report a pothole or a missed trash pickup? Join us on Wednesday, March 11 (3/11) at the Mattapan Branch of the BPL for our inaugural 311 Day celebration. This is your chance to meet the people behind the phones and the apps. #311Day #Boston311

There's also a heat map showing where all the problem spots are. Seaport Blvd is a huge hotspot 😮‍💨

Notice how clear Charles Street is! You can't report a blocked bike lane if the street has no bike lane to block! @streets.boston.gov @mass.streetsblog.org

jhreczuck.github.io/boston311-da...

#Boston311 fixed potholes I submitted via the website and for everything else that is wrong at the moment, I won’t have to replace a rim this year. Thank you.

@311.boston.gov Can I report something to Boston311 if I live on the Charlestown/Somerville line? (the complaint is for the Boston side).