👋 Verint APAC is now on BlueSky!
Verint is the leading AI-powered Customer Experience platform, built to increase CX automation in your contact centre and lower costs.
Move on from AI experiments to AI business outcomes with our Open CX Platform.
#CXAutomation #AI
Verint is the leading AI-powered Customer Experience platform, built to increase CX automation in your contact centre and lower costs.
Move on from AI experiments to AI business outcomes with our Open CX Platform.
#CXAutomation #AI
February 12, 2025 at 1:31 AM
👋 Verint APAC is now on BlueSky!
Verint is the leading AI-powered Customer Experience platform, built to increase CX automation in your contact centre and lower costs.
Move on from AI experiments to AI business outcomes with our Open CX Platform.
#CXAutomation #AI
Verint is the leading AI-powered Customer Experience platform, built to increase CX automation in your contact centre and lower costs.
Move on from AI experiments to AI business outcomes with our Open CX Platform.
#CXAutomation #AI
Contact centre AI is accelerating, yet many agents say they’re still spending too much time doing ‘busy work’ that could be automated.
Verint’s State of Agent Experience uncover what’s really happening on the front line and what leaders should do next.
#AIinCX #CXAutomation
Verint’s State of Agent Experience uncover what’s really happening on the front line and what leaders should do next.
#AIinCX #CXAutomation
June 23, 2026 at 12:13 AM
Contact centre AI is accelerating, yet many agents say they’re still spending too much time doing ‘busy work’ that could be automated.
Verint’s State of Agent Experience uncover what’s really happening on the front line and what leaders should do next.
#AIinCX #CXAutomation
Verint’s State of Agent Experience uncover what’s really happening on the front line and what leaders should do next.
#AIinCX #CXAutomation
CX leaders must innovate or risk irrelevance—legacy systems won’t cut it. AI-powered automation & Open CCaaS are reshaping CX, and Verint is leading the way.
📢 Our APAC VP Marketing shares key CX trends for 2025 via iTWire 🔗 itwire.com/guest-articl...
#AIinCX #CXAutomation #OpenCCaaS
📢 Our APAC VP Marketing shares key CX trends for 2025 via iTWire 🔗 itwire.com/guest-articl...
#AIinCX #CXAutomation #OpenCCaaS
iTWire - What’s topping CX Leaders’ 2025 New Year’s Resolutions?
By Martyn Riddle, VP Marketing, Asia Pacific at Verint: As the new year begins, CX leaders are setting resolutions to ensure their organisations thrive in 2025. And at a time when customer expec...
itwire.com
February 12, 2025 at 1:34 AM
CX leaders must innovate or risk irrelevance—legacy systems won’t cut it. AI-powered automation & Open CCaaS are reshaping CX, and Verint is leading the way.
📢 Our APAC VP Marketing shares key CX trends for 2025 via iTWire 🔗 itwire.com/guest-articl...
#AIinCX #CXAutomation #OpenCCaaS
📢 Our APAC VP Marketing shares key CX trends for 2025 via iTWire 🔗 itwire.com/guest-articl...
#AIinCX #CXAutomation #OpenCCaaS
IT & data science teams can leverage unique customer interaction data to improve AI models, optimise automation & drive better CX.
Smarter insights lead to more efficient, personalised experiences.
www.verint.com/blog/empower...
#VerintAPAC #AI #DataScience #CXAutomation
Smarter insights lead to more efficient, personalised experiences.
www.verint.com/blog/empower...
#VerintAPAC #AI #DataScience #CXAutomation
Empower IT and Data Science Teams with Unique Behavioral Data
Learn how Verint Platform and Engagement Data Hub help your IT and Data Science teams be more agile, making their analyses faster and more insightful.
www.verint.com
March 5, 2025 at 10:02 PM
IT & data science teams can leverage unique customer interaction data to improve AI models, optimise automation & drive better CX.
Smarter insights lead to more efficient, personalised experiences.
www.verint.com/blog/empower...
#VerintAPAC #AI #DataScience #CXAutomation
Smarter insights lead to more efficient, personalised experiences.
www.verint.com/blog/empower...
#VerintAPAC #AI #DataScience #CXAutomation
Verint Agent Copilot Bots were named a Technology of the Year in the 2025 Excellence in Customer Service Awards, recognising our AI bots’ role in transforming customer service and delivering real AI business outcomes.
#CXAutomation #AIOutcomes #CustomerServiceExcellence
#CXAutomation #AIOutcomes #CustomerServiceExcellence
May 1, 2025 at 2:01 AM
Verint Agent Copilot Bots were named a Technology of the Year in the 2025 Excellence in Customer Service Awards, recognising our AI bots’ role in transforming customer service and delivering real AI business outcomes.
#CXAutomation #AIOutcomes #CustomerServiceExcellence
#CXAutomation #AIOutcomes #CustomerServiceExcellence
How do you deliver smarter CX and cut costs?
Halfords did it with Verint Knowledge Management.
✔️ 20% less contact centre workload
✔️ 50%+ digital enquiry resolution
✔️ 40% cost drop in Y1
Here's how 👉 buff.ly/9SECkmS
#CXAutomation #VerintAPAC
Halfords did it with Verint Knowledge Management.
✔️ 20% less contact centre workload
✔️ 50%+ digital enquiry resolution
✔️ 40% cost drop in Y1
Here's how 👉 buff.ly/9SECkmS
#CXAutomation #VerintAPAC
April 1, 2025 at 11:02 PM
How do you deliver smarter CX and cut costs?
Halfords did it with Verint Knowledge Management.
✔️ 20% less contact centre workload
✔️ 50%+ digital enquiry resolution
✔️ 40% cost drop in Y1
Here's how 👉 buff.ly/9SECkmS
#CXAutomation #VerintAPAC
Halfords did it with Verint Knowledge Management.
✔️ 20% less contact centre workload
✔️ 50%+ digital enquiry resolution
✔️ 40% cost drop in Y1
Here's how 👉 buff.ly/9SECkmS
#CXAutomation #VerintAPAC
24/7 AI Satisfaction Agent for Real-Time Feedback & Retention 📊
💬 AI-powered Customer Satisfaction Chatbot
✅ Real-time micro-surveys
✅ Sentiment tracking + auto-ticket creation
✅ +30% response rate
👉 Explore: aisa-x.ai/ai-customer-...
#AiSAX #CustomerSuccess #AIChatbot #CXAutomation
💬 AI-powered Customer Satisfaction Chatbot
✅ Real-time micro-surveys
✅ Sentiment tracking + auto-ticket creation
✅ +30% response rate
👉 Explore: aisa-x.ai/ai-customer-...
#AiSAX #CustomerSuccess #AIChatbot #CXAutomation
June 28, 2025 at 7:25 AM
24/7 AI Satisfaction Agent for Real-Time Feedback & Retention 📊
💬 AI-powered Customer Satisfaction Chatbot
✅ Real-time micro-surveys
✅ Sentiment tracking + auto-ticket creation
✅ +30% response rate
👉 Explore: aisa-x.ai/ai-customer-...
#AiSAX #CustomerSuccess #AIChatbot #CXAutomation
💬 AI-powered Customer Satisfaction Chatbot
✅ Real-time micro-surveys
✅ Sentiment tracking + auto-ticket creation
✅ +30% response rate
👉 Explore: aisa-x.ai/ai-customer-...
#AiSAX #CustomerSuccess #AIChatbot #CXAutomation
📍 Live from Jakarta! Verint is proud to sponsor the 10th CX-DX Summit & Awards, bringing together CX & digital leaders to shape the future of CX AI & automation in Indonesia.
🔹 Great insights from our VIP dinner & expert sessions!
#CXAutomation #AIinCX #OpenCCaaS
🔹 Great insights from our VIP dinner & expert sessions!
#CXAutomation #AIinCX #OpenCCaaS
February 12, 2025 at 1:37 AM
📍 Live from Jakarta! Verint is proud to sponsor the 10th CX-DX Summit & Awards, bringing together CX & digital leaders to shape the future of CX AI & automation in Indonesia.
🔹 Great insights from our VIP dinner & expert sessions!
#CXAutomation #AIinCX #OpenCCaaS
🔹 Great insights from our VIP dinner & expert sessions!
#CXAutomation #AIinCX #OpenCCaaS
Our annual State of Customer Experience report is here.
This year, we’ve identified 12 CX trends to help you validate what’s working and make better, data-backed decisions that drive real business results.
Get the full report here: buff.ly/66bilYX
#CXautomation #CXTrends #StateofCX
This year, we’ve identified 12 CX trends to help you validate what’s working and make better, data-backed decisions that drive real business results.
Get the full report here: buff.ly/66bilYX
#CXautomation #CXTrends #StateofCX
May 16, 2025 at 2:00 AM
Our annual State of Customer Experience report is here.
This year, we’ve identified 12 CX trends to help you validate what’s working and make better, data-backed decisions that drive real business results.
Get the full report here: buff.ly/66bilYX
#CXautomation #CXTrends #StateofCX
This year, we’ve identified 12 CX trends to help you validate what’s working and make better, data-backed decisions that drive real business results.
Get the full report here: buff.ly/66bilYX
#CXautomation #CXTrends #StateofCX
You don’t need a total tech overhaul to get real value from #AI.
Verint bots are designed to plug into your systems or models, prove ROI in 30 days, and deliver real business outcomes without the drama.
New blog: buff.ly/YvpVCth
#AIinCX #CustomerExperience #CXAutomation #VerintAPAC
Verint bots are designed to plug into your systems or models, prove ROI in 30 days, and deliver real business outcomes without the drama.
New blog: buff.ly/YvpVCth
#AIinCX #CustomerExperience #CXAutomation #VerintAPAC
July 30, 2025 at 2:00 AM
You don’t need a total tech overhaul to get real value from #AI.
Verint bots are designed to plug into your systems or models, prove ROI in 30 days, and deliver real business outcomes without the drama.
New blog: buff.ly/YvpVCth
#AIinCX #CustomerExperience #CXAutomation #VerintAPAC
Verint bots are designed to plug into your systems or models, prove ROI in 30 days, and deliver real business outcomes without the drama.
New blog: buff.ly/YvpVCth
#AIinCX #CustomerExperience #CXAutomation #VerintAPAC
85% of consumers say they’re ready for automation...if it works.
Verint’s latest CX data reveals that customers across all age groups embrace automation when it’s fast, accurate & gets the job done.
People don’t dislike bots - they dislike bad ones.
#AI #CX #CXAutomation
buff.ly/4BYL5Ga
Verint’s latest CX data reveals that customers across all age groups embrace automation when it’s fast, accurate & gets the job done.
People don’t dislike bots - they dislike bad ones.
#AI #CX #CXAutomation
buff.ly/4BYL5Ga
July 15, 2025 at 2:00 AM
85% of consumers say they’re ready for automation...if it works.
Verint’s latest CX data reveals that customers across all age groups embrace automation when it’s fast, accurate & gets the job done.
People don’t dislike bots - they dislike bad ones.
#AI #CX #CXAutomation
buff.ly/4BYL5Ga
Verint’s latest CX data reveals that customers across all age groups embrace automation when it’s fast, accurate & gets the job done.
People don’t dislike bots - they dislike bad ones.
#AI #CX #CXAutomation
buff.ly/4BYL5Ga
Our #CXAutomation helped streamline compliance, improve data security, and enhance adaptability to evolving regulations.
www.verint.com/case-studies...
#VerintAPAC #FinancialCompliance
www.verint.com/case-studies...
#VerintAPAC #FinancialCompliance
Saxo Bank Drives Compliant, Collaborative Customer Engagement with Verint
Discover how Saxo Bank deployed Verint Financial Compliance to record, store, monitor, and analyze millions of regulated interactions.
www.verint.com
March 19, 2025 at 10:55 PM
Our #CXAutomation helped streamline compliance, improve data security, and enhance adaptability to evolving regulations.
www.verint.com/case-studies...
#VerintAPAC #FinancialCompliance
www.verint.com/case-studies...
#VerintAPAC #FinancialCompliance
SurveySparrow Black Friday Sale (35% OFF annual plans) Ends Today ⏳
👉 www.kuruntha.com/blog/surveys...
www.kuruntha.com/business-mar...
#SurveySparrow #BlackFridayDeals #35PercentOff #LimitedTimeOffer #SaaSDiscounts #CXAutomation #BusinessGrowth
AI created and quality checked by our team
👉 www.kuruntha.com/blog/surveys...
www.kuruntha.com/business-mar...
#SurveySparrow #BlackFridayDeals #35PercentOff #LimitedTimeOffer #SaaSDiscounts #CXAutomation #BusinessGrowth
AI created and quality checked by our team
SurveySparrow Black Friday Sale – 35% Off Annual Plans
Save 35% on SurveySparrow annual plans this Black Friday! Automate feedback, boost engagement & grow smarter. Offer valid till Dec 8, 2025. (AI created and quality checked by our team)
www.kuruntha.com
December 8, 2025 at 1:40 AM
SurveySparrow Black Friday Sale (35% OFF annual plans) Ends Today ⏳
👉 www.kuruntha.com/blog/surveys...
www.kuruntha.com/business-mar...
#SurveySparrow #BlackFridayDeals #35PercentOff #LimitedTimeOffer #SaaSDiscounts #CXAutomation #BusinessGrowth
AI created and quality checked by our team
👉 www.kuruntha.com/blog/surveys...
www.kuruntha.com/business-mar...
#SurveySparrow #BlackFridayDeals #35PercentOff #LimitedTimeOffer #SaaSDiscounts #CXAutomation #BusinessGrowth
AI created and quality checked by our team
The Verint Knowledge Automation Bot delivers AI-powered knowledge retrieval, enhancing CX and agent efficiency and increasing agent capacity by ~20%!
✅ Faster responses
✅ Smarter self-service
✅ Optimised workflows
🔗 www.verint.com/blog/revolut...
#VerintAPAC #KnowledgeManagement #AI #CXAutomation
✅ Faster responses
✅ Smarter self-service
✅ Optimised workflows
🔗 www.verint.com/blog/revolut...
#VerintAPAC #KnowledgeManagement #AI #CXAutomation
Revolutionize Your KM Capabilities with The Verint Knowledge Automation Bot
See how the Verint Knowledge Automation Bot™ leverages AI for knowledge management and can quickly surface relevant information and create more efficient customer conversations.
www.verint.com
March 3, 2025 at 9:31 PM
The Verint Knowledge Automation Bot delivers AI-powered knowledge retrieval, enhancing CX and agent efficiency and increasing agent capacity by ~20%!
✅ Faster responses
✅ Smarter self-service
✅ Optimised workflows
🔗 www.verint.com/blog/revolut...
#VerintAPAC #KnowledgeManagement #AI #CXAutomation
✅ Faster responses
✅ Smarter self-service
✅ Optimised workflows
🔗 www.verint.com/blog/revolut...
#VerintAPAC #KnowledgeManagement #AI #CXAutomation
🧠 Obscure Tip of the Week
🧠 8. Preload FAQ Answers into AI Support Context
Load your FAQ answers directly into the system prompt for your chatbot to reduce hallucinations and speed up accurate answers.
#AIChatbots #CustomerSupportAI #LLMIntegration #PromptCrafting #CXAutomation
🧠 8. Preload FAQ Answers into AI Support Context
Load your FAQ answers directly into the system prompt for your chatbot to reduce hallucinations and speed up accurate answers.
#AIChatbots #CustomerSupportAI #LLMIntegration #PromptCrafting #CXAutomation
July 3, 2025 at 3:27 PM
🧠 Obscure Tip of the Week
🧠 8. Preload FAQ Answers into AI Support Context
Load your FAQ answers directly into the system prompt for your chatbot to reduce hallucinations and speed up accurate answers.
#AIChatbots #CustomerSupportAI #LLMIntegration #PromptCrafting #CXAutomation
🧠 8. Preload FAQ Answers into AI Support Context
Load your FAQ answers directly into the system prompt for your chatbot to reduce hallucinations and speed up accurate answers.
#AIChatbots #CustomerSupportAI #LLMIntegration #PromptCrafting #CXAutomation
In many firms ownership is split across IT, Legal, Compliance and Risk. Bring capture, transcription, surveillance and case management into one system, and investigations that took months get answered in days. buff.ly/9z0U5Zo #CXAutomation
The Theatre of Compliance Communications
In financial compliance, one missed call can sink everything. Learn how to build airtight compliance communications surveillance from capture to AI insights — with Verint.
buff.ly
June 7, 2026 at 9:02 PM
In many firms ownership is split across IT, Legal, Compliance and Risk. Bring capture, transcription, surveillance and case management into one system, and investigations that took months get answered in days. buff.ly/9z0U5Zo #CXAutomation
In many firms ownership is split across IT, Legal, Compliance and Risk. Bring capture, transcription, surveillance and case management into one system, and investigations that took months get answered in days. buff.ly/9z0U5Zo #CXAutomation
#CXAutomation #FinancialCompliance #RegTech
#CXAutomation #FinancialCompliance #RegTech
June 7, 2026 at 9:02 PM
In many firms ownership is split across IT, Legal, Compliance and Risk. Bring capture, transcription, surveillance and case management into one system, and investigations that took months get answered in days. buff.ly/9z0U5Zo #CXAutomation
#CXAutomation #FinancialCompliance #RegTech
#CXAutomation #FinancialCompliance #RegTech
Calabrio customers now have direct access to Verint’s AI-powered bots through the Verint CX Automation Platform.
Read the full announcement here: buff.ly/rkLf6Y2
#CXAutomation #AIbots #AIinCX
Read the full announcement here: buff.ly/rkLf6Y2
#CXAutomation #AIbots #AIinCX
March 11, 2026 at 5:45 AM
Calabrio customers now have direct access to Verint’s AI-powered bots through the Verint CX Automation Platform.
Read the full announcement here: buff.ly/rkLf6Y2
#CXAutomation #AIbots #AIinCX
Read the full announcement here: buff.ly/rkLf6Y2
#CXAutomation #AIbots #AIinCX
Verint named a Market Leader in Frost & Sullivan’s 2025 Voice of Customer Analytics Radar.
Recognised for delivering measurable outcomes through AI-powered #CXAutomation and a platform that turns VoC data into action.
#VoiceOfCustomer #MarketLeader
buff.ly/xKdrSMP
Recognised for delivering measurable outcomes through AI-powered #CXAutomation and a platform that turns VoC data into action.
#VoiceOfCustomer #MarketLeader
buff.ly/xKdrSMP
January 1, 2026 at 9:55 PM
Verint named a Market Leader in Frost & Sullivan’s 2025 Voice of Customer Analytics Radar.
Recognised for delivering measurable outcomes through AI-powered #CXAutomation and a platform that turns VoC data into action.
#VoiceOfCustomer #MarketLeader
buff.ly/xKdrSMP
Recognised for delivering measurable outcomes through AI-powered #CXAutomation and a platform that turns VoC data into action.
#VoiceOfCustomer #MarketLeader
buff.ly/xKdrSMP
Verint APAC Engage 2025 speaker announcement!
Stephen Scheeler, former CEO of Facebook ANZ, joins this year’s agenda to share expert insights on what AI means for the future of customer engagement.
Register to attend → buff.ly/n4FwoXO
#VerintAPACEngage #AILeadership #CXAutomation
Stephen Scheeler, former CEO of Facebook ANZ, joins this year’s agenda to share expert insights on what AI means for the future of customer engagement.
Register to attend → buff.ly/n4FwoXO
#VerintAPACEngage #AILeadership #CXAutomation
July 9, 2025 at 3:03 AM
Verint APAC Engage 2025 speaker announcement!
Stephen Scheeler, former CEO of Facebook ANZ, joins this year’s agenda to share expert insights on what AI means for the future of customer engagement.
Register to attend → buff.ly/n4FwoXO
#VerintAPACEngage #AILeadership #CXAutomation
Stephen Scheeler, former CEO of Facebook ANZ, joins this year’s agenda to share expert insights on what AI means for the future of customer engagement.
Register to attend → buff.ly/n4FwoXO
#VerintAPACEngage #AILeadership #CXAutomation
To drive revenue and better serve customers, banks need to rethink #WorkforcePlanning, shifting from historical staffing models to predictive ones, and aligning sales behaviours with real market opportunities.
buff.ly/NBRemIB
#BankingCX #WorkforceManagement #SalesEnablement #CXAutomation
buff.ly/NBRemIB
#BankingCX #WorkforceManagement #SalesEnablement #CXAutomation
Using bank branch workforce management to drive sales
A version of this article first appeared in the March BAI Executive Report on Branches: Adapting for the modern customer. Inside the issue, you’ll find coverage on middleware upgrades to connect ATMs…
buff.ly
May 23, 2025 at 2:00 AM
To drive revenue and better serve customers, banks need to rethink #WorkforcePlanning, shifting from historical staffing models to predictive ones, and aligning sales behaviours with real market opportunities.
buff.ly/NBRemIB
#BankingCX #WorkforceManagement #SalesEnablement #CXAutomation
buff.ly/NBRemIB
#BankingCX #WorkforceManagement #SalesEnablement #CXAutomation
What does great #CX look like in action?
Connex + Verint are making it real with:
- Smart automation
- Proactive CX insights
- Seamless AI deployment
Shaping the future of customer experience—together.
Read on: buff.ly/gt38tRH
#CXAutomation #AIinCX
Connex + Verint are making it real with:
- Smart automation
- Proactive CX insights
- Seamless AI deployment
Shaping the future of customer experience—together.
Read on: buff.ly/gt38tRH
#CXAutomation #AIinCX
May 5, 2025 at 2:00 AM
What does great #CX look like in action?
Connex + Verint are making it real with:
- Smart automation
- Proactive CX insights
- Seamless AI deployment
Shaping the future of customer experience—together.
Read on: buff.ly/gt38tRH
#CXAutomation #AIinCX
Connex + Verint are making it real with:
- Smart automation
- Proactive CX insights
- Seamless AI deployment
Shaping the future of customer experience—together.
Read on: buff.ly/gt38tRH
#CXAutomation #AIinCX
