Recruit, onboard, train and support agents, beside the contact centre WFM tool and dialler you already use.

Tracking employee working hours accurately is essential for businesses that want to manage workloads, maintain reliable records, and improve operational efficiency. However, when organizations depend ...

Scott County’s employee relations office said Workday integrations remain a work in progress while Minnesota Paid Leave has driven a substantial increase in leaves, straining staffing, overtime and recruitment across departments.

Hire, onboard, credential and train clinical and support staff for every clinic, beside the rostering and payroll tools you already use.

LAFD and the city’s IT agency reported to the Personnel and Hiring Committee that they’ve begun sandbox testing with Workday and continue to reconcile payroll problems from the NSS replacement; officials said some station-level staffing functions will require a third-party integration and manual workarounds remain for retroactive payments.

Hire, onboard, train and keep staff compliant without an HR team, beside the payroll and rostering apps you already use.

The Board of City Service Commissioners approved a seasonal layoff plan for four bridge operators but conditioned approval on the department creating a second seniority list for employees primarily performing maintenance work to protect their job rights.

Eliminate legacy labor drag and secure HR continuity with a strategic matrix, upskilling playbooks, and flexible financing for SMB growth.

Council members reviewed Q3 overtime and comp‑time reports showing $2.7 million paid through Q3 (reported as 129% over budget) and heard police and fire chiefs attribute most overtime to minimum-staffing requirements, academy vacancies and sick leave.

Workforce Engagement Management (WEM) MCP tools for Dynamics 365 Service Agent bring workforce actions into Copilot, Microsoft Teams, and Outlook. Supervisors and customer service representatives can manage time-off requests, shift swaps, and shift bids using natural language, with future capabilities planned for schedule visibility, leave balances, and clock in/out experiences. The post Workforce management meets AI: WEM MCP tools for Dynamics 365 Service Agent appeared first on Microsoft Dynamics 365 Blog.

Workforce management software for hospitality in Australia. Hospitality workforce management software for RSA, food safety, onboarding and training.

Field service management (FSM) is the software and practice of scheduling, dispatching and tracking technicians who work at customer sites, from job to invoice.

Field service management (FSM) is the software and practice of scheduling, dispatching and tracking technicians who work at customer sites, from job to invoice.

Eliminate legacy labor drag and secure HR continuity. Discover how SMB operators can modernize human capital, bridge skill gaps, and fund workforce resilience.

Hire, onboard, train and keep store teams compliant across every store, beside the rostering and payroll tools you already use.