Chatmeter has been awarded the title of Best SEO Platform at the 2025 Digiday Technology Awards, spotlighting its success in optimizing local listings.

Customer experience leader expands platform capabilities through strategic acquisition of AI-powered intelligence solution. Continue reading...

Customer experience leader expands platform capabilities through strategic acquisition of AI-powered intelligence solution. Continue reading...

For MULO brands, having a crisis response plan isn’t enough. They need to be proactive in preventing a crisis, and AI equips them with the toolkit to do so.

Don’t miss the latest in martech, from Twilio’s enhanced platform capabilities to Zendesk’s new acquisition from this week’s martech highlights: ___________ Marketing and Marketing Tech Quote-of-the-Week! Personalization is often treated like a switch: you either have it or you don’t. In reality, personalization is a spectrum. At one end, it’s a first name in a […]

(TrendHunter.com) Referencing statistics that "95% of consumers would be more likely to trust a business with a lot of online reviews" and that "92% look at photos while reading reviews," San Diego-based Chatmeter...

What’s the latest in intent based marketing? And how are modern marketers thinking of deploying AI powered martech to fuel growth goals in 2025? Find out more from this martech highlight: ________ Marketing and Marketing Tech Quote-of-the-Week! AI adds a…

From AI powered Amazon marketing insights to using AI to drive more customer reviews, here’s our round up of new ways to power up your tech stack.

Over half of customers said they shop in person instead of online so they can try on clothing or test products, according to a Chatmeter survey.

CYPHER Learning CEO John Mazur will lead the AI-native learning platform as founder Graham Glass transitions to CTO to focus on the company’s AI roadmap and product innovation.

Over half of customers said they shop in person instead of online so they can try on clothing or test products, according to a Chatmeter survey.

Multi-location restaurants can analyze delivery reviews at scale, transforming customer feedback into competitive advantage

USA | New research by Chatmeter has explored how customer reviews and service have declined in the past 12 months. Chatmeter has released its...

USA | Multi-location restaurants can analyse delivery reviews at scale, transforming customer feedback into a competitive advantage Chatmeter, the multi-location customer intelligence platform, has...

USA | Research company Chatmeter has analysed customer value perception challenges across full-service restaurant chains. Menu innovation and operational improvements are helping full-service restaurant...

USA | Research company Chatmeter has analysed customer value perception challenges across full-service restaurant chains. Menu innovation and operational improvements are helping full-service restaurant...

Chatmeter has launched Pulse Ai Competitive Intelligence, an innovative tool that provides real-time insights for multi-location brands, enhancing decision-making.