#CustomerHarassment
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oddlytruejp.bsky.social
🛎️ Japan's famous service has a dark side it's finally naming: "kasu-hara." From Oct 2026, every employer must shield staff from abusive customers. Nearly 1 in 2 retail workers have been targeted. The "customer is a god" myth, debunked.
#KasuHara #CustomerHarassment #Omotenashi
June 14, 2026 at 9:00 PM
newsen.bsky.social
Support Makes All the Difference: New Study Reveals 27-Fold Impact on Customer Harassment Resolution Rates#Japan#Tokyo#Asmarq#Humap#CustomerHarassment
Support Makes All the Difference: New Study Reveals 27-Fold Impact on Customer Harassment Resolution Rates
A recent study highlights the stark contrast in resolution rates for customer harassment cases based on the availability of support, showing a 27-fold difference in outcomes.
third-news.com
May 26, 2026 at 4:43 AM
newsen.bsky.social
Helpfeel's Customer Harassment Survey Earns Top Honors in PR Times Awards 2025#Japan#Kyoto#Helpfeel#CustomerHarassment#AIknowledge
Helpfeel's Customer Harassment Survey Earns Top Honors in PR Times Awards 2025
Helpfeel's insightful survey on customer harassment has been selected as one of the 'Best 101' in the PR Times Awards 2025, highlighting societal awareness.
third-news.com
September 29, 2025 at 3:26 AM
newsen.bsky.social
BIZTEL Utilizes AI to Combat Customer Harassment in Call Centers#Japan#Tokyo#BIZTEL#AItechnology#CustomerHarassment
BIZTEL Utilizes AI to Combat Customer Harassment in Call Centers
BIZTEL's new AI solution automatically identifies customer harassment during calls, providing essential data to improve response strategies efficiently.
third-news.com
May 28, 2025 at 6:32 AM