#CustomerX
EMARKETER acquires RetailX research arm, adds UK500 and CustomerX Index #EMARKETER #RetailX #CustomerX #AIVisibility #UK500
EMARKETER acquires RetailX research arm, adds UK500 and CustomerX Index
RetailX's UK500 and CustomerX Index move under EMARKETER, joining its new AI Visibility Index. A US edition of the CustomerX rankings follows within weeks.
ppc.land
September 25, 2026 at 8:25 PM
ICYMI: EMARKETER acquires RetailX research arm, adds UK500 and CustomerX Index #EMARKETER #RetailX #AIVisibility #CustomerX #MarketResearch
EMARKETER acquires RetailX research arm, adds UK500 and CustomerX Index
RetailX's UK500 and CustomerX Index move under EMARKETER, joining its new AI Visibility Index. A US edition of the CustomerX rankings follows within weeks.
ppc.land
September 26, 2026 at 8:27 PM
ICYMI: EMARKETER acquires RetailX research arm, adds UK500 and CustomerX Index #EMARKETER #RetailX #AIVisibility #CustomerX #MarketResearch
EMARKETER acquires RetailX research arm, adds UK500 and CustomerX Index
RetailX's UK500 and CustomerX Index move under EMARKETER, joining its new AI Visibility Index. A US edition of the CustomerX rankings follows within weeks.
ppc.land
September 26, 2026 at 8:27 PM
EMARKETER acquires RetailX research arm, adds UK500 and CustomerX Index #EMARKETER #RetailX #CustomerX #AIVisibility #UK500
EMARKETER acquires RetailX research arm, adds UK500 and CustomerX Index
RetailX's UK500 and CustomerX Index move under EMARKETER, joining its new AI Visibility Index. A US edition of the CustomerX rankings follows within weeks.
ppc.land
September 25, 2026 at 8:26 PM
just had one of THOSE calls......

"why did you deny customerX your service? It was pre-paid!"

well... the customer never arrived here...

"That is no excuse!"

YES BITCH IT IS ?!
June 4, 2026 at 4:01 PM
EMARKETER bought RetailX's UK500 and CustomerX Index, adding its new AI Visibility Index — after our Aug 4 item found just 16% of brands track AI visibility.

Via PPC Land.

#AIpolicy #AEO
EMARKETER buys RetailX, adds AI Visibility Index
It's a sign the AI-visibility-tracking market is consolidating into mainstream research firms, not just specialist AEO vendors.
anythingengineoptimization.com
September 25, 2026 at 8:05 PM
Great to be part of #customerX 2025 and support important conversations around the future of customer experience in the Philippines.

Thank you to all who joined the keynote, breakout session & visited our booth today!

#CustomerExperience #CXInnovation #OpenPlatform #AIinCX
May 21, 2025 at 10:03 PM
The Pot Luck Club Rated as the Top Restaurant in the CustomerX Index™ Cape Town – The Pot Luck Club has been named the leading restaurant in the inaugural CustomerX Index™ Cape Town Restaurant Edition, a reputation benchmarking index that measures customer satisfaction, sentiment and brand…
Cape Town’s Restaurant Rankings Released
The Pot Luck Club Rated as the Top Restaurant in the CustomerX Index™ Cape Town – The Pot Luck Club has been named the leading restaurant in the inaugural CustomerX Index™ Cape Town Restaurant Edition, a reputation benchmarking index that measures customer satisfaction, sentiment and brand visibility in online media. The CustomerX Index™ combines a …
mypr.co.za
August 12, 2026 at 3:43 PM
Feed: "stoppress.co.nz"
By: StopPress Team on Friday, June 26, 2026
Woolworths NZ appoints Oliver Lynch as CustomerX director
Woolworths New Zealand has appointed Oliver Lynch, who joins from US-based tech firm Capital Preferences, as CustomerX director.
stoppress.co.nz
June 27, 2026 at 12:44 AM
Sectors are dissolving in the customer-facing world. Retail, FMCG, travel, hospitality, streaming, gaming, services... all compete/collaborate/copy in the push for the customer's disposable and discretionary spend. #AI is both the solvent and accelerant. open.substack.com/pub/ianjinda...
AI: solvent and accelerant on the route to a CustomerX world
Separate sectors in D2C commerce were bridged by data exchange, commerce media and API-first platforms. AI at once dissolves the remaining membranes and accelerates commerce. CustomerX is our answer.
open.substack.com
February 1, 2026 at 1:48 PM
I would argue that that is closer to the business goals than the user’s goals, so I wouldn’t call it UX, I would maybe call it CustomerX. Throughout all my years of asa user researcher, I have rarely heard a person who prioritises the good of the company behind the product. 

January 13, 2025 at 8:51 AM