🚨Learn all about what's coming to #D365 #ContactCenter in #2026ReleaseWave1! 🚨

This #release will make your #D365ContactCenter 🧠 smarter and provide customers and #CSR's with better experiences! Check it out:

📺 youtu.be/P48utY67Hh0
✍️ d365goddess.com/2026wave1-d3...

#CustomerService #AI #Service

Let's talk about the new #CustomerKnowledgeManagementAgent in #D365 #ContactCenter & #CustomerService and how it helps auto-create & update #KnowledgeArticles autonomously!

📺 youtu.be/p5dphs4fy0c
✍️ d365goddess.com/everything-y...

#D365ContactCenter #D365CustomerService #KnowledgeManagement #AI