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bradleyschagrin.bsky.social
The Ritual of Over-Explaining to Customer Service Reps Who Stopped Listening Somewhere Around “Hi”

shorturl.at/XLzWz
#CustomerServiceFails#ExplainingAgain#OnHoldForEternity#MuteButtonActivated#FutilityInAction#LifeOnHold#PassiveAggressiveSupport#OverExplainingOlympics#WhyAreWeStillDoingThis
The Ritual of Over-Explaining to Customer Service Reps Who Stopped Listening Somewhere Around “Hi”
By Bradley Schagrin
open.substack.com
December 10, 2025 at 11:52 AM
bradleyschagrin.bsky.social
The Ritual of Over-Explaining to Customer Service Reps Who Gave Up 3 Minutes Ago
open.substack.com/pub/bradleys...
#CustomerServiceFails
#ExplainingAgain
#OnHoldForEternity
#MuteButtonActivated
#FutilityInAction
#LifeOnHold
#PassiveAggressiveSupport
#OverExplainingOlympics
#PunchlineOfTheWeek
The Ritual of Over-Explaining to Customer Service Reps Who Gave Up 3 Minutes Ago
I’m Not Yelling, I’m Just Passionately Explaining the Same Thing Again
open.substack.com
July 27, 2025 at 10:28 AM
bradleyschagrin.bsky.social
The Ritual of Over-Explaining to Customer Service Reps Who Stopped Listening Somewhere Around “Hi”

shorturl.at/U3ajw
#CustomerServiceFails
#ExplainingAgain
#OnHoldForEternity
#MuteButtonActivated
#FutilityInAction
#LifeOnHold
#PassiveAggressiveSupport
#OverExplainingOlympics
The Ritual of Over-Explaining to Customer Service Reps Who Stopped Listening Somewhere Around “Hi”
By Bradley Schagrin
open.substack.com
February 11, 2026 at 3:50 PM
bradleyschagrin.bsky.social
The Ritual of Over-Explaining to Customer Service Reps Who Gave Up 3 Minutes Ago open.substack.com/pub/bradleys...
#CustomerServiceFails
#ExplainingAgain
#OnHoldForEternity
#MuteButtonActivated
#FutilityInAction
#LifeOnHold
#PassiveAggressiveSupport
The Ritual of Over-Explaining to Customer Service Reps Who Gave Up 3 Minutes Ago
I’m Not Yelling, I’m Just Passionately Explaining the Same Thing Again
open.substack.com
July 20, 2025 at 8:50 PM
bradleyschagrin.bsky.social
The Ritual of Over-Explaining to Customer Service Reps Who Gave Up 3 Minutes Ago open.substack.com/pub/bradleys...
#CustomerServiceFails#ExplainingAgain#OnHoldForEternity#MuteButtonActivated#FutilityInAction#LifeOnHold#PassiveAg
The Ritual of Over-Explaining to Customer Service Reps Who Gave Up 3 Minutes Ago
I’m Not Yelling, I’m Just Passionately Explaining the Same Thing Again
open.substack.com
July 20, 2025 at 10:37 AM
bradleyschagrin.bsky.social
The Ritual of Over-Explaining to Customer Service Reps Who Gave Up 3 Minutes Ago open.substack.com/pub/bradleys...
#CustomerServiceFails#ExplainingAgain#OnHoldForEternity#MuteButtonActivated#FutilityInAction#LifeOnHold#PassiveAg
The Ritual of Over-Explaining to Customer Service Reps Who Gave Up 3 Minutes Ago
I’m Not Yelling, I’m Just Passionately Explaining the Same Thing Again
open.substack.com
July 20, 2025 at 10:37 AM